Employé/e administratif/ve et coordinatrice des bénévoles 90 % (temps de travail annuel)

Jobup; Köniz; On-site; CHF 70,000 - 90,000; Part time

Benefits offered by this job

Diverse training opportunities

Occupational health management andスポーツ

11 public holidays and social benefits

Job summary

tlia Stiftung in Bern-Köniz is seeking a versatile Administrative Officer and Volunteer Coordinator (90%). The role combines resident administration with coordination of volunteers across multiple locations.

It includes training apprentices and serving as the primary contact for residents, relatives, visitors and staff. We offer a dynamic, people-focused workplace in a modern facility with predictable hours and opportunities for professional growth.

Qualifications

• Commercial basic training or equivalent is required.
• Excellent MS Office skills and a flexible approach to tasks.
• Empathetic personality with enjoyment in working with people in need of care.

Responsibilities

• Independent resident administration from admission to discharge.
• Hub function with administrative services for all facility areas.
• Main responsibility for volunteers at the Köniz location.
• Recruit volunteers across all tilia locations.
• Organise events related to volunteer work across locations.
• Practical training of commercial apprentices.
• Triage of all calls to the switchboard.
• Contact person for residents, relatives, visitors and employees.
• Cover reception opening hours including holiday and sickness cover (100%).

Skills

Commercial training

MS Office

Empathetic

Education

Commercial training or equivalent qualification

Job description

Join tilia Stiftung, the leading long-term care provider in Bern. Enjoy a supportive work environment with diverse responsibilities.

Tasks

• Manage resident administration from admission to discharge independently.
• Coordinate volunteer services and events across all tilia locations.
• Provide administrative support and training for apprentices in the office.

Skills

• Commercial training or equivalent experience required.
• Strong MS Office skills and a flexible approach to tasks.
• Empathetic personality with a passion for caring for others.

The tilia Foundation for Long-Term Care is the leading provider of complex long-term care in the Bern region. At five locations, we create a safe, well-organised, and livable environment for people aged 18 and over who depend on care and support.

For this purpose, tilia provides all services from a single source. In addition to care and support, this also includes tasks in administration, gastronomy, cleaning & housekeeping, technology, management, and other support areas. These functions are a central part of our offering and contribute significantly to the quality of life of our residents.

At tilia, we place great value on humanity, collaboration, and mutual support. We create a working environment that focuses on quality, safety, and dignity - for our residents as well as for our 650 employees.

Administrative Officer and Volunteer Coordinator 90% (Annual Working Hours)

Are you looking for a versatile and contact-rich administrative role in a modern and innovative facility?

We offer a position at our tilia Köniz location from 01.01.2027 or by arrangement as

Your role

• Independent resident administration from admission to discharge
• Hub function with administrative services for all areas of the facility
• Main responsibility for our volunteers at the Köniz location
• Responsible for recruiting volunteers across all tilia locations
• Organisation of events, functions, etc. related to volunteer work across all locations
• Practical training of commercial apprentices
• Triage of all calls to the switchboard
• Contact person for our residents, relatives, visitors, and employees
• Covering reception opening hours including holiday and sickness cover for the colleague (100% during this time)

Our requirements

• Commercial basic training or equivalent qualification
• Professional experience in a comparable role
• Extremely flexible with short-term work assignments
• Empathetic personality with enjoyment in working with people in need of care
• Excellent MS Office skills
• Training in apprentice supervision or interest in completing such training
• Used to working independently and solution-oriented

Our offer

• Varied and versatile activity with responsibility
• With a 90% employment level, you will regularly work between 70% and 90% per week. The difference is balanced within the annual working hours through holiday and sickness cover
• Diverse training and development opportunities
• Occupational health management including cost participation in sports activities
• Attractive and progressive employment conditions such as guaranteed 11 public holidays and excellent social benefits
• Membership in the Long-Term Care Collective Labour Agreement 2027