E-Store Operations Specialist – Le Labo (Zurich)

The Estée Lauder Companies Inc.; Zürich; Vor Ort; CHF 60.000 - 90.000; Teilzeit

Benefits dieser Stelle

Competitive salary

5 weeks vacation

Social benefits

Zusammenfassung

The Estée Lauder Companies is seeking an E-Store Assistant (80%) for Le Labo in Zurich to manage daily operations of the Le Labo Swiss e-commerce business from the Zurich E-Store. You will report to the Online E-Commerce Manager in Paris and collaborate with internal teams to ensure accurate, efficient order processing and customer experience.

Based in the Le Labo Free Standing Store in Zurich, this role emphasizes stock management, order processing, and packaging standards while supporting

Qualifikationen

• Experience with e-commerce shipping software is an advantage.
• Strong organizational and time-management skills required.
• Ability to work in a matrix organization and coordinate with multiple teams.

Aufgaben

• Manage inventory and ensure quantity accuracy
• Process and manage orders from the e-commerce platform
• Pick, prepare, and pack orders according to Le Labo packaging standards
• Ensure reliable and timely shipment management
• Maintain an efficient shipping process in daily operations
• Collaborate with the Concierge team on special requests and bespoke orders
• Identify and escalate IT issues (ticketing system)

Kenntnisse

English fluency

German fluency

Organizational skills

Time management

Customer service

Shipping software

Tools

Shipping software

Jobbeschreibung

The Estée Lauder Companies is seeking an E-Store Assistant (80%) for Le Labo in Zurich to manage daily operations of the Le Labo Swiss e-commerce business from the Zurich E-Store. You will report to the Online E-Commerce Manager in Paris and collaborate with internal teams to ensure accurate, efficient order processing and customer experience.

Based in the Le Labo Free Standing Store in Zurich, this role emphasizes stock management, order processing, and packaging standards while supporting