DIY Auto Parts Pro | Expert Sales & Tech Support

Advance Stores Company Inc (500); Luzern; On-site; CHF 31,000 - 46,000; Full time

Job summary

Advance Auto Parts, Inc. is seeking a Retail Parts Pro to support DIY customers with expert parts knowledge and systems proficiency. The role emphasizes high-quality service, parts identification, and advanced product recommendations in a full-time capacity.

Responsibilities include handling parts sourcing, inventory, and checkout with POS systems, while maintaining store appearance and safety standards. English proficiency required; Spanish a plus.

Qualifications

• 3-5 years of prior automotive parts experience
• Proven sales ability with past experience in fulfillment of customer transactions
• Must have a valid driver's license
• ASE certification preferred, but not required
• Speak and write English (Spanish a plus)
• Ability to read and interpret safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals
• Use Microsoft Word and Excel
• Strong organizational and time-management skills
• Ability to work days, evenings, and weekends

Responsibilities

• Provide GAS2 selling experience for DIY customer visits and phone calls
• Achieve personal / store sales goals and service objectives
• Manage DIY services including battery installation, testing, wiper installs, etc.
• Ensure high standards of customer service and store appearance standards
• Key holder responsibilities (task assignment and completion, safety, open/close duties)
• Assist in store inventory processes including truck put away, shoot outs, cycle counts, back stock, etc.
• Store cleanliness including floors, bathrooms, facing, dusting, parking lot
• Provide DIY services including battery installation, testing, wiper installs, etc.

Job description

Advance Auto Parts, Inc. is seeking a Retail Parts Pro to support DIY customers with expert parts knowledge and systems proficiency. The role emphasizes high-quality service, parts identification, and advanced product recommendations in a full-time capacity.

Responsibilities include handling parts sourcing, inventory, and checkout with POS systems, while maintaining store appearance and safety standards. English proficiency required; Spanish a plus.