Director, SFE & Launch Excellence - International

Telix Pharmaceuticals Limited; Genf; Hybrid; CHF 190,000 - 270,000; Full time

Job summary

Telix Pharmaceuticals is expanding its International Business presence and seeks a Director, Sales Force Effectiveness & Launch Excellence to own launch frameworks, a fit-for-purpose Salesforce CRM, and an integrated competitive intelligence function across IB markets.

The role requires strategic thinking, hands-on execution, cross-cultural credibility, and the ability to build processes in a lean environment, with regular international travel from Geneva or other IB regions.

Qualifications

• Bachelor's degree required; MBA or advanced degree preferred.
• 10+ years in pharma/biotech, with 3+ years in SFE/Launch Excellence.
• Hands-on Salesforce CRM experience; global SFDC exposure ideal.
• Experience in oncology or radiopharmaceuticals preferred; international roles.
• Strong ability to build and operationalize CI processes across regions.

Responsibilities

• Design and maintain a standardized International launch excellence framework and KPI dashboards.
• Partner with regional leads to embed launch frameworks into local plans.
• Lead the IB Salesforce CRM build for radiopharmaceutical markets.
• Develop and maintain competitive intelligence processes and live trackers.
• Provide hands-on support to regional teams during critical launches and roll-ups.

Skills

Cross-cultural credibility

Strategic thinking

Hands-on execution

Communication skills

Collaboration

Education

Bachelor's degree in Business/Life Sciences or related field

MBA or advanced degree preferred

Tools

Salesforce CRM

Job description

Key Accountabilities

Telix Pharmaceuticals is a dynamic, fast-growing radiopharmaceutical company with offices in Australia (HQ), Belgium, Japan, Switzerland, and the United States. Our mission is to deliver on the promise of precision medicine through targeted radiation. At our core, we exist to create products that seek to improve the quality of life for people living with cancer and rare diseases. You will be supporting the international roll-out of our approved prostate cancer imaging agent and helping us to advance our portfolio of late clinical-stage products that address significant unmet need in oncology and rare diseases.

See Yourself at Telix

Telix Pharmaceuticals is building its International Business commercial infrastructure across EMEA, APAC, Japan, Latin America, and China. As the portfolio advances toward multiple product launches, the need for rigorous, scalable commercial execution has never been more acute.

The Director, Sales Force Effectiveness & Launch Excellence is a newly created, high-impact role at the center of Telix International's commercial engine. Reporting to the CEO International, this person will own three interconnected capabilities: launch excellence frameworks that enable consistent, high-quality go-to-market execution across all IB regions; a Salesforce CRM platform built for the radiopharmaceutical sales environment; and an integrated competitive intelligence function that consolidates market signals from across the IB footprint into actionable insights for leadership.

This is a process-first, influence-driven role that requires equal parts strategic thinking, hands‑on execution, and cross-cultural credibility. Given Telix's lean organizational model, the successful candidate will be comfortable operating without a large support structure - and energized by the opportunity to build something from the ground up.

Key Accountabilities

Launch Excellence

• Design and maintain a standardized International launch excellence framework, including launch readiness trackers, go-to-market playbooks, cross-market milestone templates, and pre-launch KPI dashboards.
• Partner with regional commercial leads (EMEA, APAC, Japan, LatAm) to embed launch frameworks into local planning cycles, adapting global standards to market-specific contexts.
• Serve as the IB launch process owner for upcoming milestones and launches.
• Identify and codify best practices from launched markets, creating a living knowledge base accessible to all regional teams.
• Support cross-functional launch readiness reviews, flagging risks and gaps proactively to CEO International and regional leadership.
• Roll up sleeves where needed: in Telix's lean environment, this role is expected to directly produce materials, run workshops, and provide hands‑on support to regional teams at critical launch junctures.

Sales Force Effectiveness & CRM

• Lead the International Business Salesforce CRM build, partnering with the Global SFDC team to configure, customize, and deploy a fit-for-purpose solution for the radiopharmaceutical sales environment across IB markets.
• Define IB commercial requirements for Salesforce, translating field realities (hot dose logistics, nuclear medicine call patterns, hybrid KOL/account management) into practical CRM design.
• Drive adoption across IB sales teams, transitioning Salesforce from a perceived reporting burden to a genuine commercial tool — through training, change management, and continuous improvement.
• Lead sales force sizing and design processes as the IB commercial footprint grows, providing data-driven recommendations on territory design, call frequency, and field force structure.
• Build and maintain SFE dashboards tracking activity, coverage, productivity, and launch KPIs across all IB markets, providing regular performance insights to regional and IB leadership.
• Establish incentive compensation frameworks and field force performance standards in collaboration with regional commercial directors and P&C.

Competitive Intelligence

• Own the IB competitive intelligence function: design and implement a systematic CI process that captures field-level intelligence from all IB regions (EMEA, APAC, Japan, LatAm, China) and consolidates it into a coherent, actionable picture for IB leadership.
• Build and maintain a live competitive landscape tracker covering key competitors across products and geographies — including field force sizing, sales rep deployment by specialty and country, pricing and reimbursement moves, congress activity, and pipeline developments.
• Produce regular CI briefings for the CEO International and GET, synthesizing regional signals into strategic implications for Telix's commercial positioning.
• Coordinate with regional teams, Medical Affairs, and external research partners (where relevant) to ensure CI inputs are accurate, timely, and systematically updated.
• Translate competitive insights into actionable commercial recommendations — e.g., sales force deployment adjustments, messaging pivots, market access prioritization.

Education & Experience

• Bachelor's degree in Business, Life Sciences, or a related field required. MBA or advanced degree preferred.
• 10+ years of experience in pharmaceutical or biotech commercial roles, with a minimum of 3 years in Sales Force Effectiveness, Commercial Operations, or Launch Excellence functions.
• Demonstrated track record of designing and deploying SFE frameworks and/or launch excellence processes in a multi-market, international context.
• Hands‑on Salesforce CRM experience in a pharmaceutical commercial setting - ideally including configuration, adoption management, and field force integration. Experience partnering with a Global SFDC team is a strong advantage.
• Experience in oncology or specialty care required; radiopharmaceuticals, nuclear medicine, or theranostics experience strongly preferred and will be a key differentiator.
• Proven ability to build and operationalize competitive intelligence processes, including field intelligence consolidation across multiple geographies.
• Experience supporting sales force sizing, territory design, and field force deployment in growth-stage or launch-phase organizations.
• Prior exposure to multiple IB geographies (EMEA, APAC, Japan, or LatAm) strongly preferred; deep expertise in at least one region required.
• Business-level English fluency required. Additional languages (French, German, Japanese) advantageous given the IB regional footprint.
• Based in Geneva (preferred) or within EMEA, Sydney, or Tokyo. Regular international travel required across IB markets.

Key Capabilities

• Commitment to excellence: Take pride in your work and consistently strive for excellence in everything you do
• Results-oriented: Driven to achieve goals and objectives, with a strong focus on delivering measurable results
• Creativity and innovation: Possess a willingness to think outside the box and come up with unique and creative solutions to challenges
• Strong communication skills: Able to communicate effectively with colleagues and stakeholders at all levels, using clear and concise language
• Collaboration: Work effectively as part of a team, actively sharing knowledge and expertise to achieve common goals
• Resilience: Demonstrate the ability to bounce back from setbacks and persevere in the face of challenges
• Inclusive mindset: Demonstrate an understanding and appreciation for diversity, and actively work to create an inclusive environment where everyone feels valued and respected
• Adaptability: Comfortable working in a dynamic environment, able to adjust to changing priorities, and willing to take on new challenges
• Ethical behavior: Act with integrity and demonstrate a commitment to ethical behavior in all interactions with colleagues and stakeholders
• Continuous learning: Show a commitment to ongoing learning and professional development, continually seeking out opportunities to expand your knowledge and skills

At Telix, we believe everyone counts, we strive to be extraordinary, and we pursue our goals with determination and integrity. You will be part of an engaged and supportive group of colleagues who all have a shared purpose: to help people with cancer and rare diseases live longer, better quality lives. Being a Telix employee means being a part of a unique, global, interdisciplinary team working to deliver what's next in precision medicine. We have hybrid and remote employees located all around the world. We offer competitive salaries, annual performance-based bonuses, an equity-based incentive program, generous vacation, paid wellness days and support for learning and development.

Telix Pharmaceuticals is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

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