Director of Information Governance & AI Strategy

International Committee of the Red Cross - ICRC; Genf; On-site; CHF 180,000 - 230,000; Full time

Job summary

The International Committee of the Red Cross (ICRC) in Geneva, Switzerland, invites applications for a Head of Information Governance. The role leads strategy, governance, and operations to organize and protect information assets, leverage AI in line with policy, and enable leaders with accurate intelligence in crises.

We seek a candidate with a advanced degree and 15+ years in information governance, data management, or related fields, fluent in English and French, and experienced in

Qualifications

• Advanced university degree in information management, information science, data science, computer science, law or a related field, or equivalent experience.
• At least 15 years of professional experience, including 10+ years in information management, information governance, data management or data architecture.
• Proven track record of leading enterprise-wide document management systems (DMS) or SharePoint.
• Demonstrated experience preparing unstructured data environments for AI integration.
• Experience supporting executive leadership teams in high-pressure crisis situations.
• Team management experience.
• Experience working in an international and multicultural environment.
• Excellent command of English and French; knowledge of Spanish is an asset.

Responsibilities

• Define and champion the information governance strategy as a key enabler of institutional goals, in line with the ICRC’s overall strategy and digital transformation objectives.
• Advise executive leadership on using information as a strategic asset for decision-making, operational efficiency and innovation.
• Drive the integration of emerging technologies, such as artificial intelligence (AI) and machine learning, into information governance to strengthen organizational capabilities and future-proof operations.
• Own and oversee the Information Governance Framework, ensuring it reflects global best practices, compliance requirements and organizational priorities.
• Define and lead the implementation of an information governance maturity roadmap.
• Lead the development and continuous improvement of forward-looking, adaptable policies and standards for information handling, classification and lifecycle management.
• Develop and lead strategic initiatives to deliver information management as a service.
• Act as Secretariat of the Information Security Board.
• Provide strategic oversight of information risk management, ensuring robust controls to mitigate risks related to information security, privacy and compliance.
• Co-own the information and data governance framework and implement the associated actions.
• Monitor compliance with information management requirements, raise awareness and develop corresponding action plans.
• Work with auditors and other compliance functions to identify common recommendations.
• Lead and inspire a distributed network of information management professionals, empowering them to deliver on IM objectives and adapt to emerging challenges.
• Establish and monitor KPIs to measure effectiveness and maturity of information governance practices.
• Act as Business Owner for the products and services of the Digital Workplace Product Line.
• Develop and lead the optimization of services and processes for information lifecycle and document management, preparation of unstructured information for AI use, and crisis management and decision support.
• Support change management for information management initiatives affecting HQ and the field, in coordination with ICT functions.
• Work with the Archives function to ensure the information lifecycle is robust and fit for purpose.
• Conduct short field missions as required.

Skills

Executive support

Crisis management

Team leadership

International exposure

AI readiness

Languages (EN + FR)

Stakeholder management

Data governance

Education

Advanced degree in information management or related field

15+ years overall experience; 10+ in IM/IG/Data

Experience with enterprise DMS/SharePoint

Tools

SharePoint

Job description

The International Committee of the Red Cross (ICRC) in Geneva, Switzerland, invites applications for a Head of Information Governance. The role leads strategy, governance, and operations to organize and protect information assets, leverage AI in line with policy, and enable leaders with accurate intelligence in crises.

We seek a candidate with a advanced degree and 15+ years in information governance, data management, or related fields, fluent in English and French, and experienced in