Data Insights & Transformation Lead — Real-Time Dashboards

SmartRecruiters, Inc.; Gland, Zürich; Hybrid; CHF 120.000 - 180.000; Vollzeit

Zusammenfassung

Swissquote is seeking a Data, Oversight & Transformation Lead for BRM to drive the data agenda and deliver real-time dashboards that enable strategic decision-making across the client lifecycle. You will partner with Front Office, Compliance and Legal to ensure regulatory compliance while delivering pragmatic data solutions.

Reporting to the Head of Business Risk Management, you will collaborate with tech teams on workflow automation and data validation, turning operational data into actionable

Qualifikationen

• Master's degree in a quantitative field, computer science or data science.
• At least 5 years' experience in a data analytics or reporting role, ideally within financial services or a regulated environment.
• Strong hands-on proficiency with data visualization and reporting tools (Tableau, PowerBI or equivalent).
• Strong Excel skills; working knowledge of SQL to query and extract data from case management systems.
• Working knowledge of process mapping and low code / no-code workflow automation tools.
• Ability to translate operational / case data into clear, management-ready dashboards and reports.
• Understanding and/ or solid appetite to learn more about Risk & Compliance topics within a Swiss bank.
• Familiarity with data privacy regulations (GDPR, etc.).

Aufgaben

• Organize and structure case management data to provide a complete, real-time view of volumes, backlogs, workload, and SLA / productivity across the department.
• Build dashboards and reports for management use (e.g., via Tableau or similar tools), turning raw case data into clear, decision-ready views.
• Translate management’s reporting and measurement priorities into practical data structures and dashboards.
• Analyse processes to identify and implement tactical automation opportunities, working with Swissquote's technical teams on relevant enterprise workflow initiatives.
• Act as single point of contact for all data-related matters, including provision of audit and regulatory-driven data ex- tractions and reporting as needed.

Kenntnisse

Data visualization

Data analytics

Excel

SQL

No-code/low-code automation

Ausbildung

Master's degree in Quantitative field, CS or Data Science

Tools

Tableau

PowerBI

Excel

SQL

Low-code/no-code tools

Jobbeschreibung

Swissquote is seeking a Data, Oversight & Transformation Lead for BRM to drive the data agenda and deliver real-time dashboards that enable strategic decision-making across the client lifecycle. You will partner with Front Office, Compliance and Legal to ensure regulatory compliance while delivering pragmatic data solutions.

Reporting to the Head of Business Risk Management, you will collaborate with tech teams on workflow automation and data validation, turning operational data into actionable