Customer Engineer Thermal - Zurich / Central - North Switzerland

Vertiv; Schaffhausen; Vor Ort; CHF 90.000 - 120.000; Vollzeit

Zusammenfassung

Vertiv is seeking a Service Engineer Thermal to perform on-site maintenance, servicing, and commissioning of refrigeration and air conditioning systems across Zurich and central/north Switzerland. You will troubleshoot issues, participate in on-call duties, and ensure compliance with safety standards while communicating effectively with customers and teams.

The role requires formal HVAC/VOC training, a valid B-class driver’s license, German fluency, basic English, and a willingness to travel.

Qualifikationen

• Completed vocational training in refrigeration, HVAC, or ventilation technology
• Professional experience in technical field service is an advantage
• Certified expertise for refrigerants according to F-Gas Regulation (Category I)
• Valid driver’s license (Class B)
• Independent, structured work approach and enjoyment of direct customer contact
• Willingness to travel and participate in on-call duty
• Good German language skills (written and spoken) and basic English for communication with international colleagues, documentation, and systems

Aufgaben

• Perform maintenance, servicing, and repair of refrigeration and air conditioning systems directly at customer sites (split, VRF, precision cooling, chilled water)
• Troubleshoot issues and participate in rotating on-call service for fast solutions
• Commission new systems, conduct functional tests, and explain operating elements to customers
• Work safely and in compliance with EHS guidelines and refrigerant handling regulations
• Provide customer consultation, feedback on system conditions, and clear documentation via mobile tools

Jobbeschreibung

Job Description

Service Engineer Thermal - Zurich / Central - North Switzerland Area

Vertiv is a global leader in solutions for critical digital infrastructure – specifically for data centers, communication networks, and industrial applications. With over 32,000 employees in more than 130 countries, we ensure the availability, efficiency, and sustainability of digital systems worldwide. Our portfolio includes precision cooling, uninterruptible power supplies (UPS), power distribution, monitoring, and edge solutions – particularly for data centers, industrial facilities, and mission critical IT infrastructures. With innovative technology, global presence, and strong service expertise, we create tailored solutions for a digital world that never sleeps.

Position Overview

We are looking for a Service Engineer Thermal (m/f/d)

responsible for the maintenance, servicing, troubleshooting, and commissioning of complex refrigeration and air conditioning systems. The focus is on independent on-site work at customer locations while maintaining high quality and safety standards.

Your Responsibilities – What Awaits You

• Technical Operations
  You will perform maintenance, servicing, and repair of refrigeration and air conditioning systems (e.g., split, VRF, precision cooling, and chilled water systems) directly at customer sites.
• Troubleshooting & Emergency Response
  When something isn’t running smoothly, you find the cause – and fix it. You are part of our rotating on- call service and ensure fast solutions.
• Commissioning of New Systems
  You bring new systems online, conduct functional tests, and explain the key operating elements to customers.
• Safety & Quality
  You work according to clear EHS guidelines, handle refrigerants safely, and comply with all regulations – professionally and responsibly.
• Customer Contact & Consultation
  You are our face to the customer – friendly, competent, and solution-oriented. You provide feedback on system conditions and support with technical inquiries.
• Documentation & Digital Reporting
  Using mobile tools, you document your assignments cleanly and efficiently. You provide feedback directly to our team – clearly, completely, and reliably.

What You Bring

• Completed vocational training in refrigeration, HVAC, or ventilation technology, or an equivalent qualification
• Professional experience in technical field service is an advantage – career starters with a willingness to learn are also welcome
• Certified expertise for refrigerants according to F-Gas Regulation (Category I)
• Valid driver’s license (Class B)
• Independent, structured work approach and enjoyment of direct customer contact
• Willingness to travel & participate in on-call duty
• Good German language skills (written and spoken) and basic English for communication with international colleagues, documentation, and systems