Conseiller de vente - Genève (F/H)

LVMH Group; Genf; Vor Ort; CHF 60.000 - 90.000; Vollzeit

Benefits dieser Stelle

5 weeks holiday

Lunch benefit 180 CHF/month

Birthday day off

Corporate benefits

Zusammenfassung

Christian Dior Couture in Geneva is seeking Sales Associates to deliver exceptional customer care and exclusive service aligned with our standards. You will represent the Maison, welcome clients, and foster long-lasting relationships within a luxury environment.

Roles focus on achieving sales goals, developing an elite client book, and conveying the heritage and craftsmanship of our products. Fluency in French and English is essential, with additional languages a plus.

Qualifikationen

• 3+ years of experience in retail or hospitality environment.
• Strong drive for business results with a passion for creativity, fashion and the Maison.
• Strong communication skills, empathy, and agile mindset.
• Ability to develop lasting relationships with people through strong communication.
• Provide outstanding customer service including in person, over the phone and through electronic communication.

Aufgaben

• Achieve and exceed individual Sales Goals and KPI.
• Maintain a welcoming client-focused environment with best-in-class service in person, over the phone, and online.
• Develop local and international client book and recruit/develop top clients.
• Demonstrate product expertise and share detailed stories of our products with clients.
• Resolve client issues in partnership with management to benefit both client and business.

Kenntnisse

Retail experience

Customer service

French & English

Communication skills

Empathy

Time management

Agile mindset

Jobbeschreibung

Whatever you do — for work or pleasure — do it with passion! Live with passion”— Christian Dior

Christian Dior Couture offers more than a beautiful brand to our clients; We invite them to be part of the heritage, to share our passion for luxury and to be part of the Dior family.We look for the same desire in our employees, to have enthusiasm and passion about being part of the House of Dior.

For our boutique in Geneva, we are looking for Sales Associates. As a member of our team, you are responsible for excellent customer care and service quality according to our current standards. You are the ambassador of the Maison Christian Dior and make every customer feel welcomed and cherished on an exclusive level.

TASKS & RESPONSIBILITIES

• Achieve and exceed individual Sales Goals and Key Performance Indicators (KPI)


• Maintain a strong drive for results and a positive mindset at all times


• Ensure a welcoming client focused environment, which includes offering best in class service, in person, over the phone and through electronic communication


• Develop local and international client book with the ability to recruit and develop top clients


• Demonstrate strong product expertise, engage clients through the details and stories of our products


• Problem-solving in partnership with the management team to ensure that each client issue is properly resolved to the benefit of the business and the client

Profile

• 3+ years of experience in retail or hospitality environment


• Strong drive for business results with a passion for creativity, fashion and the Maison


• Strong communication skills, empathy, and agile mindset


• Ability to develop lasting relationships with people through strong communication


• Provide outstanding customer service including in person, over the phone and through electronic communication


• Prioritization and time management skills in a fast-paced environment


• Fluent in French and English, another language on top is a plus

Additional information

The opportunity to join the LVMH Group (Louis Vuitton Moët Hennessy), the world leader in high-quality and luxury products. We are working in an international environment with passionate people and amazing development opportunities – as we follow the lifelong learning approach.

Working at Dior is not only about entering the world of exclusive luxury, it also offers lovely benefits.

• Holiday entitlement of 5 weeks per year


• Lunch benefit of 180Chf per month


• Additional day off on birthday


• Access to Corporate Benefits


• Special Employee conditions after successful completion of probation period


• Pension Scheme exclusive for DIOR


• Referral Program Bonus “Talents are knowing good Talents”


• Family Atmosphere & Flat Hierarchies


• Opportunities for further training and development


• Career opportunities withing the LVMH Group

We are already looking forward receiving your application!

“Whatever you do – whether for work or pleasure – do it with passion! Live with passion,” wrote Christian Dior.
Well before he embarked on his destiny as a couturier, Christian Dior was fascinated with art. The young Normandy native and several friends opened an art gallery when he was just 23. In 1938 he learned the métier of pattern cutter with Robert Piguet and three years later began working as a designer for Lucien Lelong. Right from the founding of his Maison in 1946, he transformed his dreams into irresistible creations, seeking to break with the somber war years by elevating pure joy. His visionary spirit celebrated and enchanted women the world over. In only ten years, Monsieur Dior revolutionized the conventions of elegance and femininity, designing collections infused with dreams.

Crafting Dreams Starts With Yours

At LVMH, people make the difference in the art of crafting dreams.
Our people fuel our dynamic, entrepreneurial culture. We value collective ambitions, encouraging our talents to push boundaries and champion a curious, audacious state of mind. Our commitment to excellence is reflected in nurturing every individual with a growth mindset and development opportunities, consistently empowering them to reach their full potential. We are actively committed to positive impact through an inclusive environment that supports and gives back to our talented community.
Join us at LVMH, where your talent is at the heart of our collective successes.