Remote Access Engineer (Citrix NetScaler & Zscaler Private Access) 100% (f/m/d)

Julius Baer; Zürich; On-site; CHF 100,000 - 120,000; Full time

Job summary

A leading wealth management firm in Zurich seeks an IT Service Owner to manage remote access infrastructure using Citrix NetScaler. The ideal candidate will possess strong networking skills, experience with Citrix NetScaler, and excellent troubleshooting capabilities. Responsibilities include ensuring service levels, maintaining security, and participating in project work. Fluency in English is required, with German as a plus. This role offers a dynamic environment to shape the future of wealth management.

Qualifications

• Strong understanding of networking concepts, such as TCP/IP, DNS, DHCP.
• Proven experience with Citrix NetScaler, preferably versions 12.x or later.
• Excellent troubleshooting skills and ability to resolve complex problems.

Responsibilities

• Take over IT Service Owner role for remote access infrastructure.
• Configure and optimize NetScaler appliances for performance.
• Provide advanced troubleshooting and support for Citrix NetScaler.

Skills

Networking concepts

Load balancing techniques

Troubleshooting skills

Effective communication skills

Self-motivated

Scripting skills (PowerShell, Bash, Python)

Experience with Citrix NetScaler

Knowledge of Zscaler ZIA & ZPA

Education

Higher education in computer science

Tools

Citrix NetScaler

Automation tools

Job description

At Julius Baer, we celebrate and value the individual qualities you bring, enabling you to be impactful, to be entrepreneurial, to be empowered, and to create value beyond wealth. Let’s shape the future of wealth management together.

YOUR CHALLENGE

• Ensure a high service level by taking over IT Service Owner role for the remote access infrastructure based on Citrix Netscaler
• Configuring and optimising NetScaler appliances for high availability, scalability, and performance
• Providing advanced troubleshooting and support for complex issues related to Citrix NetScaler
• Ensuring the security of the NetScaler environment by configuring and maintaining security features
• Performing regular maintenance tasks such as firmware updates, backups, and log analysis to prevent issues before they occur
• Participating in disaster recovery and business continuity planning
• Project work and project support
• 3rd level and 24/7 on-call duty

YOUR PROFILE

• Strong understanding of networking concepts, including TCP/IP, DNS, DHCP, and routing protocols
• In-depth knowledge of load balancing techniques, content switching, and application delivery controllers
• Excellent troubleshooting skills, with the ability to analyze logs, identify issues, and resolve complex problems
• Effective communication and collaboration skills, with the ability to explain technical concepts to non-technical stakeholders
• Self-motivated personality
• Higher education in computer science
• Proven experience with Citrix NetScaler, preferably with versions 12.x or later
• Basic scripting skills in languages like PowerShell, Bash, or Python, and experience with automation tools
• Relevant certifications, such as Citrix Certified Professional - Networking (CCP-N) or Citrix Certified Expert - Networking (CCE-N)
• Knowledge in other technologies like Zscaler ZIA & ZPA, 2FA/MFA, PKI and Mailgetway would be a plus
• English fluently & German desired

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