Assistant Bar Manager (M/F/D)

Mandarin Oriental; Zürich; Vor Ort; CHF 55.000 - 75.000; Vollzeit

Benefits dieser Stelle

MOstay

Health & Wellness

Swiss Deluxe Rates

Learning & Development

Zusammenfassung

Mandarin Oriental Savoy, Zurich is seeking an Assistant Bar Manager to lead the bar team within the Food & Beverage Department in Zurich. You will deliver exceptional service and uphold MOHG standards, reporting to the Restaurant Manager.

The role requires upscale hospitality training, 2-3 years of experience, leadership, strong knowledge of bar operations, and fluency in German and English. Weekend and holiday shifts are expected; the right to work in Switzerland is required.

Qualifikationen

• Completed training in upscale hospitality or gastronomy, ideally with 2‑3 years of experience in a similar role.
• Strong leadership skills and organizational talent, combined with the ability to manage a multicultural team.
• Strong knowledge of bar operations, beverage trends, and service excellence standards.
• High flexibility and resilience - weekend and holiday shifts are part of the job.
• Excellent communication skills, both written and verbal, for interactions with guests and team members.
• Confidence and a well‑groomed, professional appearance.
• Passion for exceptional service and a keen sense of trends in the hospitality industry.
• Excellent knowledge of German and English. Further foreign language skills are an advantage
• Successful applicants must have the right to work in Switzerland.

Aufgaben

• Assist in developing, maintaining, and continuously improving the Bar Operations Manual, including policies, procedures, and service standards aligned with LQE
• Monitor guest satisfaction throughout the bar experience, taking prompt and appropriate action to resolve any concerns.
• Ensure guest expectations are consistently met through efficient, personalized, and professional service
• Ensure cleanliness, maintenance, and overall presentation of the bar meet MOHG standards
• Monitor beverage quality, preparation, and service standards to ensure consistency and excellence
• Conduct daily briefings and regular team meetings to communicate updates, promotions, guest feedback, and operational priorities
• Ensure operational expenses are controlled in line with budget while maintaining quality standards
• Support revenue growth initiatives by maximizing sales, increasing covers, and optimizing beverage offerings

Kenntnisse

Bar operations

Leadership

Communication

German language

English language

Ausbildung

Upscale hospitality training

Jobbeschreibung

Mandarin Oriental Savoy, Zurich is looking for an Assistant Bar Manager to join our Food & Beverage Team!

Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.

Mandarin Oriental is the award‑winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought‑after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting‑edge of luxury experiences.

Mandarin Oriental Savoy, Zurich is located in the heart of the Old Town, in the main business centre, close to the city’s leisure attractions and just a short walk from the shores of Lake Zurich. The hotel has 80 guest rooms and suites and three dining venues, including an all‑day dining restaurant, a specialty restaurant and a lobby lounge. The hotel is ideal for meetings and events with its newly renovated event facilities, including a grand historic ballroom.

About The Job

Based at the Mandarin Oriental Savoy, Zurich within the Food & Beverage Department in Zurich, The Assistant Bar Manager is responsible for leading the bar team and delivering exceptional service to guests. The Assistant Bar Manager reports to the Restaurant Manager.

As Assistant Bar Manager, you will be responsible for the following tasks:

• Assist in developing, maintaining, and continuously improving the Bar Operations Manual, including policies, procedures, and service standards aligned with LQE
• Monitor guest satisfaction throughout the bar experience, taking prompt and appropriate action to resolve any concerns.
• Ensure guest expectations are consistently met through efficient, personalized, and professional service
• Ensure cleanliness, maintenance, and overall presentation of the bar meet MOHG standards
• Monitor beverage quality, preparation, and service standards to ensure consistency and excellence
• Conduct daily briefings and regular team meetings to communicate updates, promotions, guest feedback, and operational priorities
• Ensure operational expenses are controlled in line with budget while maintaining quality standards
• Support revenue growth initiatives by maximizing sales, increasing covers, and optimizing beverage offerings

As a Assistant Bar Manager, We Expect From You

• Completed training in upscale hospitality or gastronomy, ideally with 2‑3 years of experience in a similar role
• Strong leadership skills and organizational talent, combined with the ability to manage a multicultural team
• Strong knowledge of bar operations, beverage trends, and service excellence standards
• High flexibility and resilience - weekend and holiday shifts are part of the job
• Excellent communication skills, both written and verbal, for interactions with guests and team members
• Confidence and a well‑groomed, professional appearance
• Passion for exceptional service and a keen sense of trends in the hospitality industry
• Excellent knowledge of German and English. Further foreign language skills are an advantage
• Successful applicants must have the right to work in Switzerland

Our Commitment To You

• Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.
• MOstay. When you work as hard as our colleagues do, it’s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.
• Heath & Colleague Wellness. Finding the right work‑life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.
• Swiss Deluxe Rates.

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