B2B Sales & E‑Commerce Operations Associate

THE NORTH FACE; Kreis Stabio; On-site; CHF 65,000 - 95,000; Full time

Job summary

The North Face in Stabio, Switzerland is seeking an Associate, Sales B2B to join our Business Development and B2B Sales team. You will own day-to-day operation of the B2B trading portal and selling tools, configuring seasons, managing master data and product content to ensure accurate orders across pan-European accounts.

Reporting to the Manager, Sales Enablement, you will work at the intersection of commercial, product and technology, coordinating with Sales, Merchandising and Digital

Qualifications

• 1-3 years of experience in eCommerce operations, B2B platforms or sales operations, ideally in apparel, footwear or consumer goods.
• Strong attention to detail and a sense of ownership: you treat data accuracy as a commercial result.
• Advanced Excel skills; experience with SAP and with digital tools, PIM, DAM or CMS platforms is a strong plus.
• Ability to manage seasonal deadlines and multiple priorities in a fast-paced environment.
• Curiosity for digital tools, automation and AI, with a problem-solving mindset.
• Clear communicator, able to work with Sales, Merchandising, Marketing and Digital Technology.
• Understanding of the wholesale calendar and of how customers use B2B ordering tools.
• Fluency in English; Italian, German, French or Spanish is a plus.

Responsibilities

• Own the seasonal configuration of the B2B portal and selling tools, ensuring every season goes live accurately and on time for sell-in.
• Manage SAP settings supporting ordering intake platforms, including assortment rules, inclusion lists, SMUs, collaborations and special programmes.
• Run and operate selling tools and configurations activities: extension delivery, filters, draft prices, additional attributes and B2B settings.
• Create and maintain sales agents, teams and user access across all selling platforms.
• Build and maintain seasonal workbooks that support pre-book and in-season selling.
• Manage operational CMS settings on the portal, including filters, headers and landing page uploads, in line with commercial campaigns.
• Gather, normalise and translate product information, and own master data quality across B2B platforms.
• Align and monitor product assets (images, content) so that every product is complete and order ready.
• Support reorder management, newsletters and stock analysis in alignment with brand needs.
• Document platform needs and prepare new requirement presentations for Digital Technology Team, contributing to continuous improvement and automation.

Skills

eCommerce operations

B2B platforms

Sales operations

Excel

SAP

PIM

DAM

CMS platforms

Fluent English

Italian (plus)

Tools

SAP

PIM

DAM

CMS platforms

Job description

The North Face in Stabio, Switzerland is seeking an Associate, Sales B2B to join our Business Development and B2B Sales team. You will own day-to-day operation of the B2B trading portal and selling tools, configuring seasons, managing master data and product content to ensure accurate orders across pan-European accounts.

Reporting to the Manager, Sales Enablement, you will work at the intersection of commercial, product and technology, coordinating with Sales, Merchandising and Digital