AI-Driven Product Engineer for Care Platform

Swissquote; Gland; Vor Ort; CHF 120.000 - 160.000; Vollzeit

Zusammenfassung

Swissquote is seeking a Product Engineer to design, develop, and deploy AI-native applications for our Customer Care Center. You will own the full lifecycle from backend services and model integration to user experience, working with Customer Care and Sales teams to transform legacy solutions with inhouse AI.

Join a fast-growing team building AI-powered tools for clients and colleagues, with a focus on security, governance, and reliable production deployments within a regulated financial

Qualifikationen

• Production-grade software development experience.
• Strong programming skills in Java and modern frameworks.
• Hands-on experience with LLMs, prompt engineering, and AI application development.
• Strong problem-solving skills and product-oriented thinking.
• Experience in CRM / Customer Care applications is a strong advantage.
• Experience in banking, financial services, or fintech is a plus.

Aufgaben

• Build and maintain AI generated-code applications using coding agents such as ClaudeCode.
• Integrate with Genesys and micro service architecture into production environments.
• Collaborate with Data Scientists and business stakeholders to deliver impactful and straight to the point solutions.
• Ensure solutions meet security, compliance, and governance requirements expected in a regulated financial environment.

Kenntnisse

Java

LLMs

Prompt engineering

AI apps development

Product thinking

CRM experience

Fintech experience

Problem solving

Tools

Genesys

Microservices

Jobbeschreibung

Swissquote is seeking a Product Engineer to design, develop, and deploy AI-native applications for our Customer Care Center. You will own the full lifecycle from backend services and model integration to user experience, working with Customer Care and Sales teams to transform legacy solutions with inhouse AI.

Join a fast-growing team building AI-powered tools for clients and colleagues, with a focus on security, governance, and reliable production deployments within a regulated financial