Administrative Customer Support (m/w/d)

ELANTAS North America, LLC; Adliswil; Vor Ort; CHF 60.000 - 80.000; Vollzeit

Zusammenfassung

ELANTAS North America, LLC in Adliswil, Switzerland, is looking for a customer support professional to handle order processing and assist with export tasks. The ideal candidate should possess a commercial apprenticeship and strong communication skills in German and English.

The role involves coordination of customer price lists and the ability to further develop digital processes in customer service, showcasing both analytical thinking and flexibility in a team-oriented environment.

Qualifikationen

• Experience in customer service and export.
• Ability to coordinate and create customer price lists.
• Open to change and further development of digital processes.

Aufgaben

• Order processing in internal sales.
• Provide support in day-to-day business.
• Prepare export documents and formalities.

Kenntnisse

Customer-oriented approach

Team player

Very good German skills

Good English skills

Analytical thinking

Resilience

Flexibility

Ausbildung

Commercial apprenticeship or equivalent qualification

Tools

IT systems affinity

Jobbeschreibung

Your responsibilities

• Order processing in internal sales
• Customer support in day-to-day business
• Organisational and administrative tasks in internal sales
• Preparation of export documents and formalities
• Support of the export department
• Maintenance of master data
• Main responsibility for creating customer price lists in coordination with the business line, including technical responsibility for the systems used (key user)
• Further development of digital processes in customer service
• Support of sales controlling through sales analyses

Your profile

• Commercial apprenticeship or equivalent qualification
• Experience in customer service and export
• Affinity for IT systems
• Very good German skills and good English skills
• Team player
• Resilience and flexibility
• Customer-oriented approach
• Analytical and interconnected thinking
• Open to change

Contact Person

Debora Dubach HR Team Phone: [phone]