Account Manager

Academic Key; Schweiz; Remote; CHF 132,000 - 232,000; Full time

Benefits offered by this job

OTE compensation

Uncapped commission

Equity options

Healthcare coverage

Flexible PTO

Remote-first

Job summary

Jobgether in Switzerland seeks an Account Manager to own a focused portfolio of strategic accounts in the AI infrastructure space. You will drive retention, growth, and platform adoption while coordinating with engineers to translate outcomes into revenue.

You will manage high-stakes renewals and expansions, building executive relationships and leading strategic reviews. A remote-first environment and global customer base shape this role.

Qualifications

• 6+ years in account management, including at least 2 years managing strategic accounts in AI infrastructure or cloud contexts.
• Proven success managing and expanding large enterprise portfolios with high-value contracts.
• Experience negotiating multi-year renewals and expansions worth seven to eight figures.
• Strong ability to communicate with developers, ML engineers, and C-suite executives.

Responsibilities

• Manage a portfolio of fewer than 20 strategic enterprise accounts, owning relationships, retention, and revenue expansion.
• Engage executive stakeholders and technical teams through regular meetings and strategic account planning.
• Collaborate with Forward Deployed Engineers to align technical outcomes with commercial opportunities.
• Proactively introduce new platform capabilities and use cases to increase adoption and spending.
• Lead complex renewals and expansions, negotiating high-value, multi-year contracts and SLAs.
• Build executive relationships and lead business reviews focused on ROI and roadmap alignment.
• Represent customer needs internally to influence product development and infrastructure planning.
• Maintain account plans, forecasts, and health metrics, including NRR and churn risk; use CRM for reporting.
• Travel periodically to meet strategic customers and industry events.

Job description

Account Manager

Jobgether · Switzerland

Abroad Switzerland Full-time Link validated

This position is listed on behalf of a partner company, which manages all applications and next steps. Our partner is looking for an Account Manager based in Switzerland. As an Account Manager, you will own and grow a portfolio of high-value strategic accounts within the rapidly evolving AI infrastructure ecosystem. You will build trusted relationships with senior executives and technical decision-makers, helping organizations develop, deploy, and scale advanced AI solutions. Working closely with dedicated technical specialists, you will turn customer success into long-term commercial growth. Your focus will extend beyond retention to identifying new opportunities, expanding platform adoption, and negotiating complex, multi-year agreements. You will operate in a remote-first, fast-paced environment where autonomy, innovation, and accountability are highly valued. This is an opportunity to influence product direction, strengthen strategic partnerships, and contribute to the growth of a platform serving a global developer community.

Accountabilities

Manage a focused portfolio of fewer than 20 strategic enterprise accounts, taking ownership of customer relationships, retention, and revenue expansion. Establish high-touch engagement with executive stakeholders and technical teams through regular meetings, strategic account planning, and long-term growth initiatives. Collaborate closely with dedicated Forward Deployed Engineers to align technical achievements with customer objectives and commercial opportunities. Proactively introduce new platform capabilities, product developments, and innovative use cases to increase customer adoption, usage, and spending. Lead complex renewals and expansion opportunities, negotiating high-value, multi-year contracts, pricing structures, and service-level agreements. Build strong executive relationships and lead strategic business reviews focused on return on investment, roadmap alignment, business outcomes, and future capacity planning. Represent strategic customer needs internally, influencing product development, engineering priorities, and infrastructure planning. Maintain accurate account plans, forecasts, and customer health metrics, including net revenue retention (NRR), expansion revenue, churn risk, usage, and customer sentiment. Use CRM tools to track account performance, identify growth opportunities, and provide reliable reporting to leadership. Travel periodically to meet strategic customers and represent the business at relevant industry events.

Requirements

At least 6 years of experience in account management, including a minimum of 2 years managing complex strategic accounts, ideally in AI infrastructure, GPU cloud, cloud computing, emerging cloud providers, or developer tooling. Proven success managing and expanding a concentrated portfolio of large, complex enterprise relationships, preferably involving multi-million-dollar contracts and $50 million or more in account value. Demonstrated experience negotiating multi-year renewals and expansion agreements worth seven to eight figures. Strong technical understanding and executive presence, with the ability to communicate credibly with developers, machine learning engineers, technical leaders, and C-suite decision-makers. A proactive, consultative approach to account management, with a demonstrated ability to identify growth opportunities, introduce innovative solutions, and drive commercial outcomes beyond day-to-day customer support. Experience working closely with technical teams to translate successful implementations and technical improvements into measurable revenue growth. Excellent negotiation, communication, presentation, and relationship-building skills across business and technical audiences. Strong understanding of account performance metrics, including NRR, expansion revenue, churn, and product usage, combined with disciplined CRM management and accurate forecasting. Experience with HubSpot is an advantage. Ability to thrive in a fast-moving, evolving environment where processes and strategies are continuously developed. Experience building account management processes or playbooks from the ground up is a plus. Willingness to travel periodically for customer meetings and industry events. Successful completion of a background check.

Benefits

Competitive compensation: Target on-target earnings (OTE) of $160,000-$280,000 USD, converted to local currency, combining base salary and commission. The final package will depend on experience, qualifications, location, and role level. Uncapped commission: Earn beyond your target OTE through successful account expansion and revenue growth. Equity participation: Stock options that allow you to share in the long-term growth and success of the business. Healthcare coverage: Generous medical, dental, and vision plans. Flexible paid time off: Take the time you need to rest, recharge, and maintain a healthy work-life balance. Remote-first environment: Enjoy flexibi