Account Manager

The Bloc; Basel; On-site; CHF 120,000 - 160,000; Full time

Job summary

The Bloc is a leading health creative agency delivering cross-channel services for audiences across the health spectrum. Based in Basel, they work within an international network of independent agencies to deliver globally recognized creativity and innovation.

The role focuses on managing client deliverables, drafting tactical plans, mentoring junior team members, and driving growth through new business pitches and strategic account management.

Qualifications

• Bachelor’s degree in a relevant field.
• 5+ years Health Agency or related healthcare/pharmaceutical experience required.
• Self-motivated with ability to build client relationships.
• Experience developing tactical plans and brand initiatives.
• Excellent writing and communication skills.
• Strong financial management skills.
• Experience managing internal accounts and cross-functional teams.
• Strong organizational and multitasking abilities.
• Proficiency in English and German; French is a plus.

Responsibilities

• Manage deliverables and client–agency communication on assigned accounts.
• Draft tactical plans and project briefs with the manager’s direction.
• Drive changes to improve agency processes and offerings.
• Oversee commercial development and business goals.
• Identify customer needs and new business opportunities.
• Lead new business pitches with collaboration from other teams.
• Negotiate contracts with clients and suppliers.
• Prepare monthly billing and track budgets.
• Attend project meetings and coordinate activities.
• Build strong relationships with agency teams and clients.
• Stay current on industry trends and best practices.

Skills

Client relationships

Project planning

Written communication

Financial management

Team leadership

Multitasking

English

German

Education

Bachelor's degree in a relevant field

Job description

The Bloc is the most diversified, fully independent health creative agency in the world. We provide comprehensive cross-channel services for audiences across the health spectrum, and partner with clients who are doing some of the most meaningful and exciting work in health today. And as part of an international network of like-minded, independent agencies across the globe, our work continues to be globally recognized for creativity and innovation. Come build with us!

Responsibilities

Will be responsible for managing deliverables and communicating between the client and the Agency on specified accounts. Under the direction of their manager, they will draft tactical plans and project briefs and work with the client and agency to reach marketing objectives. Account Manager drives change to improve the agency process/procedures and offerings all while working with junior members of the account team, mentoring and preparing them for what’s to come.

• Responsible for commercial development, overseeing the development of business goals
• Identifying customer needs and new business opportunities and potential clients for growth
• Leads the agency's new business pitches, working collaboratively with the other agency teams
• Responsible for negotiating contracts with clients and suppliers
• Prepare status economic reports
• Responsible for exceptional client service and client management activities
• Supervise Client Manager’s track budgets and ensure accurate monthly billing.
• Participating in the development process by attending project meetings, coordinating activities and providing feedback for revisions when necessary
• Develop good working relationships with agency team members, and client departments
• Continue expertise in industry and client best practices and trends

Requirements

• Bachelor’s degree required in a relevant field
• 5+ years Health Agency or related healthcare/pharmaceutical experience required
• Self-motivated, with the ability to create successful internal and external client relationships
• Experience developing tactical plans and brand initiatives
• Excellent writing skills and effective communication skills
• Strong financial management skills
• Experience working with and managing internal accounts, creative and cross functional agency teams
• Strong organizational and multi-tasking skills
• English and German. French as a plus.

The Bloc provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, or any other characteristic protected by law.