ACCOUNT EXECUTIVE - Cluster

Wipro Technologies; Genf; Vor Ort; CHF 140.000 - 180.000; Vollzeit

Zusammenfassung

Wipro Limited in Geneva seeks an Account Executive to drive profitable growth through farming and delivery across large IT services engagements in Europe, with a focus on Switzerland. You will nurture executive relationships, craft strategic account plans, and ensure world-class delivery.

The ideal candidate has 10+ years in major IT accounts, strong global delivery experience, and fluency in English; French is preferred, and you will coordinate cross-geographic delivery to maximize value.

Qualifikationen

• 10+ years in managing big IT accounts
• Experience in global service delivery models
• Strong background in Application/Engineering services and Digital/AI solutions
• Experience with European/Swiss markets
• Fluency in English; French preferred
• Excellent communication across org levels
• Experience managing 10+ million USD accounts/P&L portfolios

Aufgaben

• Develop and strengthen relationships with decision makers and influencers
• Drive account penetration across functions and delivery excellence
• Lead account strategy, planning, and growth in the account
• Mentor next-line leadership and ensure high customer satisfaction
• Coordinate cross-geographic delivery and optimize cost and schedule
• Monitor metrics and push for cost optimization and value delivery
• Showcase Wipro’s solutions and pursue higher-value engagements

Kenntnisse

Account management

Global service delivery

Digital & AI solutions

Consumer domain experience

English fluency

French language

Communication skills

P&L management

Jobbeschreibung

Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.

Job Description

The Account Executive is accountable for both farming (up-sell and cross-sell) and delivery in a client/s. You will be responsible for driving profitable growth from the account by:

• Developing strategic relationships with decision makers and influencers in the customer’s organization
• Creating and sharing sales success stories
• Ensuring customer satisfaction through world class delivery

Your mission:

Your tasks will include:

• The AE develops and strengthens relationships with decision makers and influencers in the account. He/she drive penetration in various functions including outside CIO . He/she should become a trusted IT advisor to the customer and should participate in his strategic planning
• The AE builds a trusted group of referable contacts who can vouch Wipro. He/she executes a plan to develop allies and partner allies, builds personal connections and gains access to new contacts. He/she ensures a balance of customer engagement across business, management and operations.
• I dentifies opportunities of growth in the account/s and leads account strategy and planning. He/she drives penetration in the customer’s business units and maintains a comprehensive account growth strategy. He/she regularly monitors sales trends, market dynamics and incorporates into existing account strategy and plan.
• You will be responsible of mentoring and nurturing the next line of leadership in the account team. He/she ensures high customer satisfaction, loyalty and quality of experience. You will communicate progress against account plan and other related developments to all relevant stakeholders.
• Ensures cross-geographic synergies in project management and delivery execution. He/she will be in charge of orchestrating internal resources in sales and delivery to give the customer/s an enhanced delivery experience. He/she conducts regular delivery reviews to prevent cost and schedule overruns.
• Monitors key metrics on a regular basis and plans for initiatives and actions to be taken up to achieve cost optimization and improve service standards. He/she identifies potential weak areas in the delivery and devises corrective action plans to ensure on time and defect free delivery
• He/she optimally utilizes the resources towards effective implementation of development and delivery plans
• He/she showcases Wipro’s solutions as a strategic fit got the customer organisation through workshops, presentations and executive meetings. You will push for higher value services and solutions to the customer in line with Wipro’s offerings.

Skills and experience:

• About 10+ years of experience in managing big accounts in the IT professional services field
• Experience in global service delivery models
• Strong background in Application Services, Engineering services, Digital and AI based solutions preferred
• Experience in handling customers in Consumer domain, preferably in European/Swiss markets
• Fluency in English. Fluency in Frenchlanguage preferred.
• Excellent ability to communicate effectively along vertical and horizontal lines internally and in client organization
• Previous experience in managing 10+ million USD accounts/P&L Portfolios

Reinvent your world.We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions.

Applications from people with disabilities are explicitly welcome.

Any complaints or concerns regarding unethical/unfair hiring practices should be directed to our Ombuds Group [e-mail] .

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, caste, creed, religion, gender, marital status, age, ethnic and national origin, gender identity, gender expression, sexual orientation, political orientation, disability status, protected veteran status, or any other characteristic protected by law.

Wipro is committed to creating an accessible, supportive, and inclusive workplace. Reasonable accommodation will be provided to all applicants including persons with disabilities, throughout the recruitment and selection process. Accommodations must be communicated in advance of the application, where possible, and will be reviewed on an individual basis. Wipro provides equal opportunities to all and values diversity.