Youth Worker (Anti Human Trafficking)

Kaizen Lab Inc.; Toronto; Hybrid; CAD 42,000 - 54,000; Full time

Benefits offered by this job

Health benefits

Dental benefits

Vision benefits

Personal Days

Employee Assistance Program

Tuition Reimbursement and more

Job summary

Covenant House Toronto, a premier youth-serving organization, is seeking a dedicated Youth Worker for the Anti Human Trafficking Department. The role is on site, full-time, and involves direct care for young women in Supported Housing, with trauma-informed counseling and safety planning.

The candidate will work day and evening shifts, provide crisis intervention, support daily living routines, and collaborate with staff and external agencies.

Qualifications

• College or university degree or diploma in child and youth work or equivalent.
• Minimum two years' experience in a shelter or residential setting.
• Knowledge of adolescent developmental theory and specific issues related to the youth in our care.
• First Aid, CPR and basic computer skills an asset.
• Ability to identify, assess and intervene differentially with youth in crisis.
• Excellent verbal and written communication skills.
• Knowledge of community resources.

Responsibilities

• Ongoing assessment of youths' needs; individual counseling with youth. Establishing and maintain safety plan, as needed.
• Provide trauma-informed crisis intervention techniques in situations of physical confrontation, medical and psychiatric emergencies, and for youth who have recently experienced trauma.
• Acting as caregiver; assisting youth with nightly routines and sleep hygiene practices
• Acting as an advocate for youth both within the agency as well with external agencies.
• Management of external environment completing building resident safety checks and monitoring of surrounding community vis external cameras.
• Assisting in training of new staff
• To work and maintain the Sanctuary and safety of the Rogers Home for youth and staff.
• Perform all relevant documentation and ensure overnight duties are completed e.g. Health & Safety Requirements, Participants Daily Notes (PDN’s), Communications Log, Petty Cash logbook, incident reports.
• Stay up to date on all relevant communications, including staff/management/supervisory emails, client case notes, participant daily notes (PDN’s), training communications, policy, and procedures updates, etc.
• Promoting community inclusion, independence and self-determinism for the individuals supported. Support participants to identify, work towards and achieve their goals/personal outcomes.

Skills

Excellent communication

Counseling

Adolescent development knowledge

Community resources

First Aid CPR asset

Education

College or university degree in child and youth work or equivalent

Tools

Basic computer skills

Job description

Youth Worker

Anti Human Trafficking Department

On Site

Full Time, Permanent

Level 6

Requisition Number: AHT-2026-003

Covenant House helps youth ignite their potential and reclaim their lives. As Canada’s largest agency serving youth who are homeless, trafficked or at risk, we offer the widest range of services to hundreds of young people every day.

More than a place to stay, we provide life-changing care with unconditional love and respect. We meet youth’s immediate needs and then we work together to achieve their future goals. We offer 24/7 crisis shelter transitional housing options on‑site and, in the community, health and well‑being support, training and skill development, and ongoing care once youth move into the community.

For over 40 years, Covenant House has been dedicated to its mission of serving youth on the street and to protect and safeguard all youth with absolute respect and unconditional love. Since 1982, Covenant House has supported more than 100,000 young people.

Overview

In this position the candidate will be part of the Anti-Human Trafficking team, and will be responsible for direct implementation of the Covenant House’s philosophy, mission statement and policies as they pertain to residential care. Assisting with specialized day to day care and counselling to the young women residing in Supported Housing. The Youth Worker will be expected to work in an off‑site program of Covenant House Toronto.

We are currently recruiting for 1 Full Time, Permanent, AHT Youth Worker. This is a replacement role within the organization

Please note this position involves working Day shifts (8am to 4pm) and Evening shifts (3pm to 11pm).

Responsibilities

• Ongoing assessment of youths' needs; individual counseling with youth. Establishing and maintain safety plan, as needed.
• Provide trauma-informed crisis intervention techniques in situations of physical confrontation, medical and psychiatric emergencies, and for youth who have recently experienced trauma.
• Acting as caregiver; assisting youth with nightly routines and sleep hygiene practices
• Acting as an advocate for youth both within the agency as well with external agencies.
• Management of external environment completing building resident safety checks and monitoring of surrounding community vis external cameras.
• Assisting in training of new staff
• To work and maintain the Sanctuary and safety of the Rogers Home for youth and staff.
• Perform all relevant documentation and ensure overnight duties are completed e.g. Health & Safety Requirements, Participants Daily Notes (PDN’s), Communications Log, Petty Cash logbook, incident reports.
• Stay up to date on all relevant communications, including staff/management/supervisory emails, client case notes, participant daily notes (PDN’s), training communications, policy, and procedures updates, etc.
• Promoting community inclusion, independence and self-determinism for the individuals supported. Support participants to identify, work towards and achieve their goals/personal outcomes.

Qualifications

• College or university degree or diploma in child and youth work or equivalent.
• Minimum two years' experience in a shelter or residential setting.
• Knowledge of adolescent developmental theory and specific issues related to the youth in our care.
• First Aid, CPR and basic computer skills an asset.
• Ability to identify, assess and intervene differentially with youth in crisis.
• Excellent verbal and written communication skills.
• Knowledge of community resources.

Don’t meet every requirement? Studies have shown that women and people of colour are less likely to apply to jobs unless they meet all qualifications. If you are excited about the role but your resume doesn’t align perfectly with every qualification in the description, apply anyway. You may still be the right candidate for this or other roles.

What we Offer

• Meaningful work.
• Competitive compensation.
• Benefits such as Health, Dental, Vision, Personal Days, Employee Assistance Program, Tuition Reimbursement and more.
• Employee perks which include discounts on gym membership, city bike rentals, auto & home insurance and more.

Interested candidates are welcome to apply directly to this posting on or by May 18, 2026. Only those selected to move forward in our recruitment process will be contacted. No agencies or phone calls please.

Use of AI and Technology in the Hiring Process

Covenant House Toronto does not use artificial intelligence (AI) to make or inform hiring decisions. However, we do use an external applicant tracking system (ATS) to help manage applications efficiently.

While our ATS may apply automated filters or sorting functions, all applications are reviewed and evaluated by human recruiters. No hiring decisions are made by AI.

Commitment to Equitable Recruitment

At Covenant House Toronto we believe in a workplace culture of inclusion that is welcoming, respectful and safe for all staff. It is critical to Covenant House Toronto success to eliminate barriers and promote the inclusion of equity groups. Equity groups have been, and continue to be, underrepresented and marginalized in the workforce, leadership roles, and in some specific occupations. Equity groups include but may not be limited to Indigenous persons, racialized people, gender diverse people, 2SLGBTQIA+ people, and people with disabilities.

In accordance with the Ontario Human Rights Code, Accessibility for Ontarians with Disabilities Act and Covenant House Policy on Accommodation, a request for accommodation will be accepted as part of the Covenant House recruitment process.