Youth Services Administrative Coordinator

Ourplacepeel; Mississauga; On-site; CAD 45,000 - 60,000; Full time

Benefits offered by this job

Paid Time off

Casual Dress

On-site parking

Training and education allowance

100% employer paid benefits

Wellness program

Employee and Family Assistance program

Opportunities for Growth!

Job summary

Our Place Peel is seeking a dedicated Youth Services Administrative Coordinator to support daily operations within the Youth Services Department. You will handle scheduling, data management, budgets, communications, and backbone administrative tasks to help service delivery for youth aged 16-24 in Peel.

You will collaborate across teams to coordinate training, manage supplies, monitor contracts, and prepare reports.

Qualifications

• Diploma or higher in social services or related field.
• Administrative/office management experience with data entry and reporting.
• Understanding of housing-first for youth, trauma-informed care, and harm reduction is an asset.
• Ontario G Driver’s Licence with clean record; vehicle insurance required.
• Vulnerable Sector Check/Criminal Record Check is a condition of employment.

Responsibilities

• Provide daily administrative support to the Youth Services Department.
• Manage harm reduction supply inventory and data entry at all sites and ordering of supplies.
• Oversee shift schedules, time card data entry, and staffing for Youth Services programs.
• Coordinate staff and youth training, events, and meetings in collaboration with other departments.
• Monitor contract expiration and renewal dates for external service agreements.
• Manage onboarding, training, and continuing education tracking for the team.
• Support IT onboarding processes for Youth Services staff, including equipment setup and access badges.
• Prepare presentations and slide decks for meetings and events.
• Compile monthly statistics and assist with program evaluation and reporting.
• Ensure accurate data entry in databases (Caseworks, HTI, IHCMS, nCourage) and alert leadership to gaps.
• Monitor budgets and expenses for the Department and support related transfers.
• Maintain professional standards for client documentation and monthly reporting.
• Foster a positive and supportive working environment.
• Perform other duties as required.

Skills

Administrative support

Data entry

Budget tracking

Communication skills

Education

Diploma in social services or related field

First Aid Certification

CPI/UMAB Certification

WHMIS Certification

Vulnerable Sector Check

Job description

Organization Overview

Our Place Peel is a growing, community-based, non-profit charitable organization focused on providing shelter and outreach support for homeless and disadvantaged youth aged 16-24 in the Region of Peel. We are a leading organization recognized in the community for our commitment to providing youth in need with a safe environment and access to services to help them achieve independence and foster growth.

What We Can Offer You

• Paid Time off
• Casual Dress
• On-site parking
• Training and education allowance
• 100% employer paid benefits
• Wellness program
• Employee and Family Assistance program
• Opportunities for Growth!

Position Profile

The Youth Services Administrative Coordinator assists with overseeing and managing the daily administrative functions of the Youth Services Department at Our Place Peel, including program administration, meeting and calendar management, communications, task management, data management support, budget and expenditure support, and other backbone administrative functions for the Youth Services Department and leadership.

Role Overview

• Provide daily comprehensive and flexible administrative support to the Youth Services Department.
• Manage harm reduction supply inventory and data entry at all sites, including disposal of expired products as per regulation and ordering of additional supplies.
• Manage shift schedules, time card data entry, and staffing needs for all Youth Services programs, including intake, diversion, case management, and other programs as required.
• In collaboration with other departments, provide support for staff and youth training, event, and meeting coordination.
• Monitor and track contract expiration and renewal dates for external service agreements.
• Manage onboarding, training, and continuing education tracking for the team. Identify needed training for staff and arrange for training access.
• Manage IT processes for Youth Services staff required at onboarding, including setting up of equipment and ensuring proper badging and access is obtained.
• Establish and execute communication structure to ensure timely and relevant communications are provided to both internal and external stakeholders.
• Provide support to leadership in preparing presentations and slide decks for all events and meetings.
• Compile statistical information and prepare monthly reports as required for program evaluation and development.
• Monitor and audit data entry as per program requirements in all relevant databases (Caseworks, HTI, IHCMS, nCourage). Notify leadership timely with any identified concerns or gaps.
• Monitor budgets and expenses for the Department, including cash transfers, transportation needs, etc.
• Ensure that professional standards are maintained as related to client documentation and monthly statistical reporting.
• Foster a positive and supportive working environment.
• All other duties as required.

Qualifications

• Diploma in social services, financial administration, or in a related field or an equivalent combination of education and/or experience.
• Administrative/office management experience, including data entry, financial management and statistical reporting.
• Knowledge of housing first for youth, trauma informed care, and harm reduction practices an asset.
• Cultural competency sensitivity and commitment to working through an EDIB, anti-oppressive, anti-racism framework.
• Understanding of issues relating to youth homelessness and the barriers youth face in attaining and maintaining their housing, as well as an understanding of the broader housing sector in Peel.
• Valid First Aid, CPI/UMAB Certifications.
• WHMIS and Food Handling Certification is recommended.
• A valid Ontario’s full G Driver’s Licence is required, with a clean driver’s abstract. A $2,000,000 minimum liability car insurance coverage is also mandatory.
• Completion of a successful Vulnerable Sector Check/Criminal Record Check will be a condition of employment.

DISCLAIMER

This job description is general in nature and is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job.

EEO Statement

Our Place Peel is an equal opportunity employer. Accommodations for disabilities will be provided to support participation in all aspects of the recruitment process upon request. We are dedicated to providing an atmosphere free from barriers in order to promote equity, inclusivity and diversity. We celebrate and welcome the diversity of all employees!