Youth Outreach Worker

Pacific Community Resources Society (PCRS); Surrey; On-site; CAD 43,000 - 44,000; Full time

Benefits offered by this job

Living Wage Employer

Health Benefits Coverage

Disability & Life Insurance

Employee & Family Assistance Program

Municipal Pension Plan

Flexible schedules

Orientation & Training

Professional development funding

Job summary

Pacific Community Resources Society in Surrey, BC, seeks a Reconnect Worker to provide street outreach and integrated case management for youth under 19, connecting them with community supports and resources.

This is a regular full-time role with 35 hours per week. Shifts are typically 10am–6pm Mon-Fri, with some flexibility. Wage grid is $30.86–$32.18 per hour, plus health benefits, pension, and professional development opportunities.

Qualifications

• Motivational interviewing and counselling skills
• Experience with at-risk youth
• Knowledge of community resources and referrals

Responsibilities

• Provide street outreach to youth in Surrey and surrounding areas
• Build relationships to connect youth with longer-term supports
• Promote pro-social activities and coordinate referrals to services

Skills

Motivational Interviewing

Solution Focused Counselling

Addictions Counselling

Mental Health Training

Sexual Abuse Training

Depression/Suicide/Co-occurring

Education

2-Year Diploma in Child & Youth Care

Bachelor’s Degree in Child & Youth Care

Job description

Pacific Community Resources Society is committed to diversity and inclusion and encourages applications from people of all gender identities and expressions, persons with disabilities, Indigenous peoples, and visible minorities. Persons who anticipate needing accommodations for any part of the application process may contact our HR department at [e-mail]. Personal information will be kept confidential.

Last Date To Apply

Open until filled

About PCRS

Pacific Community Resources Society (PCRS) is a large not-for-profit agency that serves some of the most vulnerable people in our communities from Vancouver to Hope. We work with youth and vulnerable adults in the areas of education, employment, housing, substance use and mental health, and youth and family support services. We are CARF Accredited and a Certified Living Wage Employer.

About The Program

The Reconnect Program delivers street‑based outreach and short‑term, one‑to‑one support services to youth under 19 and identified as needing connection to community supports and resources. The program engages youth in community settings to build rapport, assess immediate needs, and provide timely, practical support. Reconnect focuses on stabilization and facilitates referrals and reconnection to appropriate longer‑term supports, including family, education, employment, housing, health, and other community‑based services.

Hours & Conditions of Work

• Regular Full Time
• 35 hours weekly
• Working hours: Early afternoons and mid-evenings. Typically 10am-6pm on Mondays and 12pm-8pm Tuesday-Friday with some flexibility to meet the youths' needs.

Position Summary

Wage Grid 13 ($30.86 to $32.18 per hour)

Reconnect workers provide street outreach services, support and integrated case management to youth self-identified or referred by MCFD and other relevant community partners. Reconnect workers engage with youth who are initially identified as needing a connection to community support and resources to promote ways of engaging with longer-term support, family, community, employment, and other resources.

Responsibilities

• Provide street outreach services to youth in the City of Surrey and other various neighborhoods as needed.
• Establish relationships with youth to ensure they are connected to longer-term community supports.
• Engage with and encourage youth to participate in pro-social activities in the City of Surrey by offering access passes, recreation schedules, knowledge of community agencies offering youth-specific activities and workshops.
• Attend community meetings to identify youth and their specific needs, mapping and locating family and community networks, forming relationships with other service providers and agencies to ensure all information is current and relevant.

Knowledge & Competencies

• Motivational Interviewing
• Solution Focused Counselling
• Addictions Counselling Training
• Mental Health Training
• Sexual Abuse Training
• Depression/Suicide/Co-occurring Disorder Training

What We Offer

• Equitable & Transparent Base Pay - we are a Certified Living Wage Employer
• Generous paid vacation, personal and sick time; additional paid time off for life events
• Additional paid holidays (ex. Easter Monday, Boxing Day)
• Health Benefits Coverage with 100% employer-paid premiums - including extended health and prescriptions, dental, vision and paramedical care
• Disability and Life Insurance Coverage
• Employee & Family Assistance Program including preventative health & counselling
• Membership in the Municipal Pension Plan with generous employer contributions
• Flexible schedules and earned day off program
• Full-day agency orientation and extensive training, with regular ongoing performance evaluations
• In-house digital and classroom learning opportunities; staff funding for professional development
• Opportunities to use your voice & participate in committees on policy, wellness, safety, JEDI and more

Eligibility varies depending on employment terms and role requirements - details for this specific opportunity will be provided on request.

Experience

Preferred

• 1 - 2 years: Related experience with at-risk youth

Education

Required

• 2-Year Diploma or better in Child and Youth Care or related field

Preferred

• Bachelor's Degree or better in Child and Youth Care or related field

Licenses & Certifications

Required

• Driver's License Class 5
• Use of a Personal Vehicle

Preferred

• Trauma-Informed Practice
• Mental Health First Aid