Volunteer and Program Coordinator

Pacific Community Resources Society (PCRS); Surrey; On-site; CAD 48,000 - 50,000; Full time

Benefits offered by this job

Living wage employer

Paid vacation

Sick time

Paid holidays

Health benefits

Disability insurance

Life insurance

Employee Assistance Program

Pension plan

Flexible schedules

Training & development

Policy/JEDI committees

Job summary

Pacific Community Resources Society (PCRS) is seeking a Volunteer Coordinator for the Pathways to Education program. The role supports Vancouver and Surrey teams, requires travel, and involves coordinating volunteers and staff to deliver academic and psychosocial supports.

The position is 35 hours per week with evenings and flexible hours. The Coordinator recruits, trains, and supervises volunteers while stewarding partnerships and program sustainability, ensuring youth from diverse backgrounds

Qualifications

• Extensive experience facilitating programs for diverse youth.
• Experience supervising staff and volunteers in parallel.
• Budgeting, timesheets, and expense approvals experience.
• Experience with annual performance appraisals.
• Proven ability to recruit volunteers via social media or equivalent.
• Onboarding and orientations for new hires and volunteers.
• Ability to screen volunteers and manage complex schedules.
• Strengths-based management and engagement knowledge.
• Maintaining records for volunteer personnel data.
• Experience collaborating with public schools and youth needs.

Responsibilities

• Plan, implement, evaluate, and develop Pathways to Education program.
• Recruit, train, engage, and supervise volunteers; expand partnerships.
• Oversee hiring, onboarding, and supervision of programming staff in Surrey and Vancouver.
• Coordinate with diverse communities to ensure safety, support, and connection.
• Manage staff performance, budgets, timesheets, and expenses.
• Collaborate with schools and education professionals to support youth.

Skills

Program facilitation

Volunteer supervision

Budget management

Performance appraisals

Volunteer recruitment

Onboarding & orientations

Scheduling complexity

Strengths-based management

Records management

School system collaboration

Youth engagement

Job description

Pacific Community Resources Society is committed to diversity and inclusion and encourages applications from people of all gender identities and expressions, persons with disabilities, Indigenous peoples, and visible minorities.

Persons who anticipate needing accommodations for any part of the application process may contact our HR department at [e-mail]. Personal information will be kept confidential.

About PCRS

Pacific Community Resources Society (PCRS) is a large not-for-profit agency that serves some of the most vulnerable people in our communities from Vancouver to Hope. We work with youth and vulnerable adults in the areas of education, employment, housing, substance use and mental health, and youth and family support services. We are CARF Accredited and a Certified Living Wage Employer.

About The Program

The Pathways to Education Program is a national program, operating in 20 communities across Canada and provides a comprehensive set of academic, social, financial, and individual supports to youth. The primary goal of the Pathways to Education program is to enhance the educational success of youth living in the Downtown Eastside/Strathcona communities in Vancouver and Guildford/Whalley communities in Surrey.

Hours & Conditions of Work

• Regular Full Time
• 35 hours weekly
• This position supports the Vancouver and Surrey teams and requires travel between locations
• This position requires evenings and flexible hours.

Position Summary

Wage Grid 17 ($34.69 to $36.19 per hour)

The Volunteer Coordinator collaborates with the staff team and community to ensure the successful planning, implementation, evaluation, and ongoing development of the Pathways to Education program.

The Coordinator is responsible for the recruitment, training, engagement, and supervision of volunteers, strengthening and expanding community partnerships, and the sustainability of the program overall. The Coordinator works in partnerships that support the specific academic and psychosocial needs of program participants.

Further, the Coordinator oversees hiring, onboarding, and supervising of all programming staff within the Pathways Team in Surrey and in Vancouver. This includes Academic Program Facilitators and Site Supports. The successful candidate is dynamic, skilled, and experienced connecting with diverse communities, including Indigenous, newcomers, and LGBTQ youth to ensure they feel safe, supported, and connected.

Competencies & Knowledge

• Extensive experience with program facilitation.
• Experience supervising a diverse combination of volunteers, full time staff and auxiliary staff simultaneously.
• Experience managing a budget, approving timesheets and expenses.
• Conducting annual performance appraisals.
• Experience recruiting volunteers using a variety of established recruitment methods, including social media.
• Experience with onboarding, training, and facilitating orientations for new hires/new volunteers.
• Demonstrated ability to screen volunteers, determine suitability, and organize complex schedules to accommodate youth and program needs.
• Knowledge of, and experience with, strengths-based management and engagement.
• Significant experience maintaining records of all volunteer personnel data, including assignments and hours.
• Knowledge of and/or experience collaborating with the public school system and of approaches to supporting youth with unique educational needs.
• Demonstrated ability to work with youth, as well as parents, secondary school teachers and other school staff, as well as other educational professionals.
• Deep knowledge and understanding of the challenges and strengths, capacities, and assets of various populations living in the Whalley, Guildford and the Downtown East Side neighborhoods, with a particular focus on factors affecting educational success for youth from diverse backgrounds in the communities.

What We Offer

• Equitable & Transparent Base Pay – we are a Certified Living Wage Employer
• Generous paid vacation, personal and sick time; additional paid time off for life events
• Additional paid holidays (ex. Easter Monday, Boxing Day)
• Health Benefits Coverage with 100% employer-paid premiums - including extended health and prescriptions, dental, vision and paramedical care
• Disability and Life Insurance Coverage
• Employee & Family Assistance Program including preventative health & counselling
• Membership in the Municipal Pension Plan with generous employer contributions
• Flexible schedules & earned day off program
• Full-day agency orientation and extensive training, with regular performance evaluations
• In-house digital & classroom learning opportunities; staff funding for professional development
• Opportunities to use your voice & participate in committees on policy ..& JEDI ..(???)

Eligibility varies depending on employment terms and role requirements – details for this specific opportunity will be provided on request.