Yora Spa Attendant (Housekeeping )

Pomeroy Lodging; Alberta; On-site; CAD 21,000 - 30,000; Full time

Benefits offered by this job

Health benefits

On-the-job training

Wellness privileges

Discounts on experiences

Growth opportunities

Personal days

Travel discounts

Stay Travel program

Job summary

Yora Nordic Spa Kananaskis in Kananaskis, Alberta, is seeking a Housekeeping Attendant to keep the spa clean, calm, comfortable and welcoming for guests throughout the day.

Your role focuses on maintaining pristine change rooms, relaxation spaces, pool decks and towels/linens, with attention to safety and presentation; you’ll work with a collaborative team and support guest satisfaction during mornings, evenings, weekends and holidays as needed.

Qualifications

• Experience in housekeeping, spa, hotel, or hospitality is helpful.
• Strong attention to detail and commitment to cleanliness.
• Ability to work independently while contributing to a team.
• Strong organizational skills to manage multiple cleaning priorities.
• Comfortable interacting with guests in a warm and professional manner.
• Able to safely use cleaning chemicals, tools, and equipment following training.
• First Aid/ CPR certification is considered an asset.

Responsibilities

• Maintain clean, calm, welcoming spaces throughout the spa.
• Clean and restore change rooms, washrooms, relaxation spaces, pool decks, and other assigned areas.
• Ensure fresh towels, linens, guest amenities, and supplies are consistently available.
• Complete locker turnovers efficiently while maintaining exceptional cleanliness and presentation.
• Conduct regular walkthroughs to identify and address cleanliness or presentation concerns.
• Respond warmly and professionally to guest questions or requests.
• Promptly report maintenance, safety, or guest concerns.

Skills

Housekeeping experience

Attention to detail

Guest interaction

Organizational skills

Customer service

Safety with cleaning chemicals

First Aid/ CPR (asset)

Job description

Housekeeping Attendant

Yora Nordic Spa Kananaskis | Kananaskis, Alberta

Full-Time, Hourly | Reports to the Housekeeping Manager/Supervisor

The Opportunity

At Yora Nordic Spa Kananaskis, we believe that wellbeing begins with the environment we create. Clean change rooms, thoughtfully prepared relaxation spaces, fresh linens, and beautifully maintained surroundings allow guests to slow down, relax, and reconnect.

As a Housekeeping Attendant, you will play an important role in creating Restorative Spaces by ensuring our spa remains clean, calm, comfortable, and welcoming throughout the day.

Your attention to detail, care for the environment, and commitment to exceptional cleanliness will help create a seamless guest experience. Your work may often happen behind the scenes, but guests will feel its impact everywhere they go.

What You’ll Do

Create an Exceptional Guest Experience

• Maintain clean, calm, comfortable, and welcoming guest spaces throughout the spa.


• Clean and restore change rooms, washrooms, relaxation spaces, pool decks, and other assigned areas.


• Ensure fresh towels, linens, guest amenities, and supplies are consistently available.


• Complete locker turnovers efficiently while maintaining exceptional cleanliness and presentation.


• Conduct regular walkthroughs to identify and address cleanliness or presentation concerns.


• Respond warmly and professionally to guest questions or requests.


• Promptly report maintenance, safety, or guest concerns.

Maintain Operational Excellence

• Complete assigned cleaning, sanitizing, restocking, and deep-cleaning duties according to established standards.


• Follow daily cleaning schedules, operational checklists, and opening and closing procedures.


• Maintain clean, organized housekeeping, linen, and storage areas.


• Replenish guest amenities and supplies according to established inventory levels.


• Safely handle cleaning chemicals, equipment, tools, and linens.


• Follow all sanitation, health, safety, and workplace procedures.


• Identify and promptly address or report spills, hazards, damaged equipment, and maintenance concerns.

Support a Positive Team Environment

• Work collaboratively with Housekeeping team members, Supervisors, Maintenance, Front Desk, and other departments.


• Communicate cleanliness, supply, maintenance, and safety concerns promptly.


• Support teammates when additional assistance is required.


• Participate in onboarding, cleaning, chemical safety, and operational training.


• Complete assigned responsibilities to ensure a smooth transition between shifts.


• Contribute to a workplace built on respect, reliability, teamwork, and shared responsibility.

Support Business Performance

• Use cleaning products, guest amenities, linens, supplies, and equipment responsibly.


• Maintain appropriate inventory levels while minimizing waste and unnecessary product consumption.


• Complete assigned cleaning responsibilities efficiently and within established productivity expectations.


• Protect housekeeping equipment through proper use, cleaning, and care.


• Identify opportunities to improve cleaning processes, organization, and operational efficiency.

What You Bring

• Previous housekeeping, spa, hotel, or hospitality experience is an asset but not required.


• Strong attention to detail and a commitment to exceptional cleanliness.


• Ability to work independently while contributing positively to a team.


• Strong organizational skills with the ability to manage multiple cleaning priorities.


• Comfortable interacting with guests in a warm and professional manner.


• Ability to safely use cleaning chemicals, tools, and equipment following training.


• Self-motivated with the ability to recognize and address areas requiring attention.


• First Aid / CPR certification is considered an asset.

What We Offer

• Competitive wages and Health and Wellness benefit plan.


• Paid on-the-job training.


• Employee wellness privileges, discounted experiences at Yora Nordic Spa locations.


• Food and Beverage discounts and Exclusive Yora retail discounts.


• Learning, growth and development opportunities within a growing wellness brand.


• Personal days: 5 per year after 90 days of continuous full-time employment.


• Marriott Employee Travel program provides you with discounted room rates and food and beverage discounts at any of Marriott’s chain of hotels.


• Pomeroy Stay Travel Program.

Schedule & Work Environment

This role requires flexibility to work mornings, evenings, weekends, and holidays based on operational needs. The role requires an active presence throughout indoor and outdoor spa areas, including change rooms, washrooms, relaxation spaces, pool decks, and back-of-house areas.

The position involves extended periods of standing and walking, bending, reaching, twisting, kneeling, climbing stairs, moving housekeeping carts and supplies, and performing repetitive cleaning tasks. Working conditions may include exposure to cleaning chemicals, humidity, steam, moisture, changing temperatures, outdoor weather conditions, and wet or slippery surfaces. Employees must be able to perform the essential functions of the position safely.

Your attention to detail creates comfort. Your commitment to cleanliness ensures quality. Your care creates a calm, restorative guest experience.

Bring your skills to Yora Nordic Spa Kananaskis and help create welcoming spaces where guests can slow down, reconnect, and feel well.