Assistant Executive Housekeeper

Pomeroy Lodging; Kananaskis Village; On-site; CAD 52,000 - 76,000; Full time

Benefits offered by this job

Staff housing

Dining discounts

Growth opportunities

Employee cafeteria meal

Marriott discounts

Shuttle to Calgary/Canmore

Health & Wellness benefits

Vacation accrual

Parks pass

Job summary

Pomeroy Lodging in Kananaskis, AB, seeks an Assistant Executive Housekeeper to lead a hospitality team and elevate guest room standards within a Marriott Autograph by Marriott resort.

Reporting to the Executive Housekeeper, you will manage staffing, training, and safety while maintaining the highest cleanliness and guest service across rooms and public areas. You will forecast labour, drive engagement, and uphold safety standards while fostering cross-department collaboration.

Qualifications

• Minimum 2 years experience in housekeeping or front office leadership.
• Strong organizational and time-management skills.
• Proficient in MS Word, Excel, MSI and Opera.
• Excellent written and verbal communication.

Responsibilities

• Assist Executive Housekeeper in managing staff relations and engagement.
• Forecast labour and expenses monthly.
• Ensure cleanliness standards across rooms and public areas.
• Coordinate recruitment and performance reviews.
• Oversee guest communication and cross-department coordination.

Skills

Leadership

Communication

Time management

Health & safety

Tools

MSI

Opera

Job description

Assistant Executive Housekeeper

THIS JOB IS LOCATED IN KANANASKIS, AB. SUBSIDIZED STAFF HOUSING IS AVAILABLE.

Experience the Pomeroy Kananaskis Mountain Lodge here: https://vimeo.com/261927699

Start a new Adventure while working for an Autograph by Marriott resort located in the heart of the iconic Canadian Rockies! The Kananaskis Mountain Lodge is surrounded by untouched beauty and rugged mountain peaks, offering a once-in-a-lifetime opportunity for those seeking a culture that offers a work-hard, play-hard mantra, an empowering workplace, industry-best perks and benefits, and amazing development opportunities for those looking to grow a career. Join the Marriott family today!

The Role:

As Assistant Executive Housekeeper, you will assist leading Housekeeping team taking guest experience within our guest rooms to a new level.Reporting to the Executive Housekeeper, the main responsibilities within this role are to assist in affectively managing employee and housekeeping leader relations, through recruitment, performance reviews, recognition, incentive programs, development plans, and employee engagement & retention. Being aware and focused on the goals of the department through the quality of room cleanliness, productivity, guest service interactions, hallway and public area presentation at all times is key to the success of the incumbent within the role. You are driven by results, as well as being proactive with employee relations and cross departmental communication. You will be held accountable for the safety and security of all associates and their work areas.

Job duties:

Reporting to the Executive Housekeeper and the Rooms Division Manager, the primary responsibilities are:

• Assists with monthly forecasting of labour and expenses for the department
• Holds monthly communication meetings
• Maintains GSS, ESS and engagement within the department to Marriott/hotel standards
• Held accountable for the cleanliness of all guest rooms and public areas within the hotel
• Assists in affectively managing employee and housekeeping leader relations, through recruitment, performance reviews, recognition, incentive programs, development plans, and employee engagement & retention.
• Handles guest communication and follows through on any follow-up needed
• Monitor and provide feedback to all of the housekeeping leaders in achieving departmental goals.
• Follow trends within housekeeping and hospitality to enhance the guest experience and guest rooms
• Inspect guest rooms when required
• All other duties as assigned

Employment Experience and Educational Requirements:

• Minimum 2 years previous experience within housekeeping or front office leadership
• Able to motivate and influence large teams
• Very organized and good with time management
• Highly conscious of health and safety within the workplace
• Computer skills with proficiency in word, excel, MSI and opera
• Excellent communication skills both written and verbal
• Proactive individual, being results oriented
• Health and Safety is a top priority, including managing a modified work program

Physical Demands:

• Able to lift and carry items up to 10 lbs., including linens, amenities, garbage, and cleaning supplies.
• Required to stand and walk for extended periods throughout the shift.
• Frequent bending, kneeling, crouching, and squatting to clean bathrooms, floors, and low-level surfaces.
• Repetitive hand, wrist, and arm movements while wiping, scrubbing, dusting, and sanitizing guest rooms.
• Frequent reaching, including reaching above shoulder height to clean mirrors, windows, shelves, and high-touch areas.
• Frequent pushing and pulling up to 50 lbs. of housekeeping carts, vacuums, and supply bins throughout the property.
• Exposure to cleaning chemicals and disinfectants, including strong odours, with required PPE.
• May be required to use stairs frequently depending on building layout and elevator access.

Amazing Perks:

• Personal days: 5 per year after 90 days of continued full-time employment
• Food and Beverage discounts at ALL 6 of our dining outlets
• Growth and development opportunities, both personal and professional
• Onsite newly-renovated staff accommodations which include a residence convenience store and employee gym
• One meal per day in our employee cafeteria (taxable benefit)
• Discounts on activities offered through our Activities Committee: Skydiving, Yoga, rafting, to name a few
• Shuttle access to Calgary and Canmore
• Health and Wellness benefits (some restrictions may apply)
• Vacation is accrued starting on your first day of work at a rate of 4% of your earnings
• Marriott Destinations membership providing you with discounted room rates and food and beverage discounts at any of Marriott's chain of hotels
• Discounted access to our Nordic Spa*
• Discounted Ski Pass and Golf rates*
• Kananaskis Parks Pass

Experience the Pomeroy Kananaskis Mountain Lodge here: https://vimeo.com/261927699

*Season Availability, subject to cut off dates.