Workshop Planner

Sandvik; Lively; On-site; CAD 52,000 - 76,000; Full time

Benefits offered by this job

Impactful work

Team environment

Career growth

Training & development

Competitive compensation & benefits

Job summary

Sandvik Mining in Lively, Ontario is seeking a Workshop Planner to provide administrative support, manage workshop work orders, prepare reports, and estimate job costs. You will coordinate with the Workshop Supervisor and maintain regular customer communication, including processing warranty claims.

This role emphasizes accuracy, organization, and bilingual capability as an asset, in a full-time on-site position.

Qualifications

• Postsecondary diploma in Business Administration or related field.
• 1–2 years in an administrative role.
• Experience processing warranty claims an asset.
• Strong administrative and computer skills.
• Excellent attention to detail.
• Strong time management and organizational skills.
• Excellent communication and interpersonal skills.
• Ability to work in both French and English (asset).
• Basic English communication skills.

Responsibilities

• Open and manage workshop work orders, including assigning purchase orders to repairs.
• Prepare weekly reports on backorders, shipments, and invoicing.
• Estimate job costs and prepare preliminary quotations.
• Monitor work orders daily and coordinate weekly workshop repair schedules with the Workshop Supervisor.
• Maintain regular communication with customers about current and upcoming work.
• Track cost overruns and report them to the Workshop Supervisor.
• Invoice suppliers weekly.
• Coordinate with the manufacturing facility to track parts and ensure procedures are followed.
• Process warranty claims for workshop-serviced equipment.
• Perform other duties as assigned.

Skills

Administrative experience

Data entry

Report preparation

Customer correspondence

Warranty claims processing

Attention to detail

Time management

Communication

Bilingual English/French (asset)

Education

Postsecondary diploma in Business Administration

Tools

MS Office

ERP system

Job description

Sandvik Mining is looking for a

Workshop Planner
Location: Lively, ON

At Sandvik, we offer you a world of opportunities. Our diverse operations and global network allow you to explore your potential and thrive. We recognize your performance and provide various ways to support your growth toward exceptional achievements.

We are currently seeking a Workshop Planner. The successful candidate will be responsible for providing administrative support, including data entry, report preparation, and customer correspondence.

Ready to put your planning skills to work with an industry leader? Join our team and make an impact every day.

While we are focused on finding the best opportunity for you today, we are also thinking about your future and success. This is your opportunity to join our team, and we encourage you to apply!

What You Will Do

• Open and manage workshop work orders, including assigning purchase orders to repairs.
• Prepare weekly reports on backorders, shipments, and invoicing.
• Estimate job costs and prepare preliminary quotations.
• Monitor work orders daily and coordinate weekly workshop repair schedules in collaboration with the Workshop Supervisor.
• Maintain regular communication with customers to keep them informed about current and upcoming work.
• Track cost overruns and report them to the Workshop Supervisor.
• Invoice suppliers on a weekly basis.
• Communicate with the manufacturing facility to track parts and ensure compliance with procedures.
• Process warranty claims for equipment serviced in the workshop.
• Perform other duties as assigned.

Environmental Health and Safety

• We are ethical, compliant, and committed to health, safety, and sustainability. Health and safety are our top priorities.

What You Bring

• Postsecondary diploma in Business Administration or a related field, or equivalent experience.
• Minimum of one to two (1-2) years of experience in an administrative role.
• Experience processing warranty claims and making decisions based on warranty policies is considered an asset.
• Strong administrative and computer skills.
• Excellent attention to detail.
• Strong time management and organizational skills.
• Excellent communication and interpersonal skills.
• Ability to work in both French and English, verbally and in writing, is considered an asset.
• Ability to work under pressure.
• General knowledge of mining equipment product lines is considered an asset.
• Basic English communication skills (written and spoken).

In Return for Your Passion and Drive, We Offer

• The opportunity to make an impact on the performance of our business divisions.
• The opportunity to be part of an ambitious team within an industry-leading company.
• The chance to reach your full potential.
• Ongoing training and professional development programs.
• A competitive compensation and benefits package.

Our Culture

Our core values are the foundation of our company. They guide our actions and daily business decisions. Our open-minded culture encourages idea-sharing and innovation among employees. We value diversity and inclusion and encourage everyone to bring their authentic selves to work every day.

We are proud of our agile, customer-focused decision-making process. We empower our employees by providing a strong performance management system and opportunities for career growth.

Want to Learn More?

To learn more about Sandvik, our teams, and our products, visit our website.

We are an equal opportunity employer committed to fostering a diverse, equitable, and inclusive workplace. We encourage applications from equity-seeking groups, including women, racialized individuals, Indigenous peoples, persons with disabilities, and people of all sexual orientations, gender identities, and gender expressions.

We are committed to providing an inclusive and barrier-free experience for individuals with accessibility needs. Accommodations can be requested at any stage of the recruitment process. For more information, please contact Human Resources at [e-mail].