Workshop Manager - Service Operations

Buffalo Tungsten; Saskatoon; On-site; CAD 117,000 - 132,000; Full time

Benefits offered by this job

Pension plan with matching

Health, dental, life and disability–b`

Ongoing development and training

Job summary

Sandvik Mining in Saskatoon, SK is seeking a Workshop Operations Manager - MECU to lead workshop operations with a focus on safety, quality and efficiency. You will manage work orders, coordinate with customers, and drive continuous improvement while mentoring the workshop team and aligning with company policies.

The role emphasizes operational performance, budgeting, and collaboration with Sales, Product, and Operations to deliver results for customers and the business.

Qualifications

• Post-secondary education in a mechanical, electrical, or related technical discipline.
• Demonstrated ability to lead and motivate a team to achieve performance goals.
• Strong problem-solving and analytical capabilities.
• Proficient in MS Office, Maximo, PowerBI and Salesforce.

Responsibilities

• Oversee all workshop operations with focus on safety, quality, efficiency and customer success.
• Manage work orders, communicate with customers on progress and changes, assist in quote preparation.
• Develop and implement processes to achieve workshop targets and business goals.
• Monitor job costs, control expenses within budget, and recommend capital improvements.
• Lead, train, and motivate the workshop team to align with company policies.
• Stay updated on industry developments and drive process improvements.
• Ensure compliance with EH&S regulations and promote a safe work environment.
• Maintain clear communication with customers to ensure timely delivery of projects.

Skills

Team leadership

Analytical skills

Problem solving

Attention to detail

Communication

Education

Post-secondary mechanical/electrical discipline

Tools

Maximo

PowerBI

Salesforce

Microsoft Office

Job description

Sandvik Mining is seeking a Workshop Operations Manager - Mechanical Cutting

Location: Saskatoon, SK

At Sandvik, your next role is only one part of your journey. Our global network and diverse businesses provide opportunities to grow your expertise, broaden your experience and discover where your career can take you next.

We're looking for a Workshop Operations Manager - MECU who is ready to take ownership, challenge the status quo and help drive our Mechanical Cutting operations forward.

In this role, you'll lead workshop operations with a clear focus on safety, quality, efficiency and customer success. From maintenance and repair activities to operational performance and continuous improvement, you'll help ensure the workshop delivers when our customers and business need it most.

But this role is about more than managing daily operations. It's an opportunity to develop people, strengthen processes, solve operational challenges and collaborate across Sales, Product and Operations to deliver better results.

Lead the workshop. Elevate performance. Make an impact.

What you will be doing

• Oversee all aspects of workshop operations, ensuring efficiency, quality, and compliance with safety standards.
• Manage work orders, communicate with customers on progress and changes, and assist in quote preparation.
• Develop and implement processes to achieve workshop targets and business goals.
• Monitor job costs, control expenses within budget, and recommend capital improvements.
• Lead, train, and motivate the workshop team, ensuring performance aligns with company policies.
• Stay updated on industry developments and recommend improvements to processes and practices.
• Ensure compliance with environmental, health and safety regulations, promoting a safe work environment.
• Maintain clear communication with customers, ensuring timely delivery of committed projects.
• Uphold company values and support community initiatives.
• Perform other duties as assigned.

What you will bring along

• Post secondary education in a mechanical, electrical, or related technical discipline.
• At least 5-7 years of experience in related industries; experience with Sandvik equipment is an asset.
• Demonstrated ability to lead and motivate a team to achieve performance goals.
• Solid business acumen, aligning operational goals with business objectives.
• Proficient in the use of the Microsoft Office Suite and other relevant software tools, including Maximo, PowerBI, and Salesforce.
• Excellent written and verbal communication skills.
• Strong attention to detail, with advanced analytical and problem-solving abilities.
• Proven ability to manage changing priorities and handle multiple tasks effectively.
• Flexible, self-motivated, and proactive, with a track record of taking initiative.
• Highly developed organizational and time management skills.

Environmental Health and Safety

• We are ethical and compliant, dedicated to health, safety, and sustainability. We put health and safety first!
• Adherence to the Sandvik Environmental, Health & Safety Policy.
• Attending health and safety related trainings.
• Performing Risk Assessments ("Take Five") prior to each task.
• Identification and reporting of hazards.
• Working in a safe manner as reasonably practicable.
• Wearing the required PPE assigned for each location.

In return for your passion and drive we will offer you...

• The opportunity to make an impact on our divisions' performance.
• The opportunity to be part of an ambitious team, in an industry leading business.
• The annual base salary range for this position is $117,000 - $132,000 , with the final offer determined by the candidate's experience, qualifications, skills, internal equity, and applicable local market conditions.
• The opportunity to reach your full potential.
• An excellent comprehensive compensation package including a pension plan with matching, competitive health, dental, life and disability benefits as well as ongoing development and training.

Our Culture

Our core values are the soul of the company. They guide us in our actions and daily business decisions. We are a company with an open-minded culture that encourages employees to share ideas and work innovatively. We embrace diversity and inclusion and inspire everyone to bring their authentic selves to work everyday!

We take pride in our agile customer-focused decision making. We empower our employees, providing strong performance management and opportunities to grow your career.