Workplace Violence Prevention Education Specialist

University Health Network; Toronto; On-site; CAD 79,000 - 118,000; Full time

Benefits offered by this job

HOOPP pension

Transit access

Flexible work environment

Job summary

University Health Network in Toronto is seeking a Workplace Violence Prevention Education Specialist to lead a new training program across our hospital network. The role collaborates with Safety Services and leadership to develop and deliver education that mitigates workplace violence.

The successful candidate will have a university or college degree in a relevant field and at least three years of group facilitation and direct client support in inpatient/outpatient settings.

Qualifications

• University or college graduate in adult education, health sciences or related fields with 3+ years of group facilitation experience.
• 3+ years of experience directly supporting clients/patients in inpatient/outpatient settings.
• Experience with Workplace Violence education programs (PMAB, NCIT, TRIT, TIDES) preferred.
• Ability to build trusted relationships with stakeholders and design effective solutions.
• Advanced skills in Excel, PowerPoint, Word and Outlook.
• Excellent English verbal and written communication.
• Strong client service orientation, time management and organizational skills.
• Experience facilitating discussions on equity, inclusion, unconscious bias, or workplace respect.
• Ability to work independently and as part of a team; self-directed.

Responsibilities

• Deliver and facilitate workplace violence prevention training in multiple formats (classroom, virtual, simulations, eLearning).
• Collaborate with clinical and non-clinical stakeholders and leadership across UHN.
• Consult to identify program improvements related to training and education.
• Support and participate in incident follow-up, including debriefs.
• Analyze training metrics and present to leadership and external stakeholders.
• Support communication efforts for the program through websites, presentations and written materials.
• Engage staff from diverse backgrounds to promote safety.

Education

University or college degree in adult education, health science, health promotion, social or behavioural sciences

Tools

Learning management system

Job description

UHN is Canada’s #1 hospital and the world’s #1 publicly funded hospital. With 10 sites and more than 44,000 TeamUHN members, UHN consists of Toronto General Hospital, Toronto Western Hospital, Princess Margaret Cancer Centre, Toronto Rehabilitation Institute, The Michener Institute of Education and West Park Healthcare Centre. As Canada's top research hospital, the scope of biomedical research and complexity of cases at UHN have made it a national and international source for discovery, education and patient care. UHN has the largest hospital‑based research program in Canada, with major research in neurosciences, cardiology, transplantation, oncology, surgical innovation, infectious diseases, genomic medicine and rehabilitation medicine. UHN is a research hospital affiliated with the University of Toronto.

UHN’s vision is to build A Healthier World and it’s only because of the talented and dedicated people who work here that we are continually bringing that vision closer to reality.

www.uhn.ca

Union: Non‑Union

Number of vacancies: 1

New or Replacement Position: Replacement

Site: Toronto General Hospital

Department: People & Culture - Safety Services

Reports to: Manager

Salary Range: $78,954 to $118,424 annually

Hours: 37.5 per week

Status: Permanent Full-Time

Closing Date: September 17, 2026

Position Summary

UHN has embarked on an exciting initiative towards building a new Workplace Violence Training and Education Program, which will help mitigate Workplace Violence across our hospital network. The role of Workplace Violence Prevention Education Specialist is a newly created position at UHN and represents an exciting new opportunity. The successful candidate will collaborate with members of UHN’s Safety Services Team and UHN Leadership on a comprehensive workplace violence prevention training and education program.

Duties

• Deliver, facilitate, refine, develop, and research workplace violence prevention training and education (i.e. TIDES) in various formats including classroom and virtual delivery, physical technique demonstrations, simulations, clinical departmental unit settings, and eLearning.
• Collaborate with clinical and non‑clinical stakeholders and Leadership across UHN
• Consult to identify and address program improvements related to workplace violence prevention, training and education.
• Support and participate in workplace violence incident follow up, including debriefs, to identify and support workplace violence program, training and education improvement opportunities.
• Analyze and assess workplace violence training and education metrics, quality indicators and present to UHN Leadership and external stakeholders.
• Support the communication efforts of the workplace violence prevention, training and education program through written communication, various media, websites, and presentations based on programming and initiatives.
• Work with a diverse health care environment and engage effectively with staff from various professional, cultural, and social backgrounds
• At minimum, a university or college graduate in adult education, health science, health promotion, social or behavioural sciences, combined with at least three (3) years of experience with group facilitation and consultation.
• At minimum, three (3) years of experience directly supporting clients/patients in an inpatient or outpatient program.
• Preferred candidate will have (3) years of experience with Workplace Violence education programs, such as the prevention and management of aggressive behaviour (PMAB), Non Crisis Intervention Training (NCIT), Team Response Intervention Training (TRIT), Trauma‑Informed De‑escalation Education for safety and Self‑protection (TIDES) programs or similar.
• Demonstrated experience consulting and building trusted relationships with stakeholders, identifying needs, and designing, developing and delivering solutions in a wide range of business environments.
• Demonstrated assessment and consultation skills related to environmental factors, organizational policies and protocols and procedures to promote safety of staff and clients/patients.
• Intermediate to expert in Excel, PowerPoint, Word and Outlook.
• Excellent English verbal and written communication skills required.
• Strong client service orientation, time management and organization skills, and communication skills.
• Experience facilitating discussions related to equity, inclusion, cultural humility, unconscious bias, or workplace respect
• Ability to produce high quality and accurate work required.
• Ability to work well under pressure required.
• Ability to use good judgment in assessing difficult situations required.
• Ability to work independently and as a team player required.
• Ability to perform duties in a self‑directed manner required.
• Experience working with a learning management system an asset.

Why join UHN?

In addition to working alongside some of the most talented and inspiring healthcare professionals in the world, UHN offers a wide range of benefits, programs and perks. It is the comprehensiveness of these offerings that makes it a differentiating factor, allowing you to find value where it matters most to you, now and throughout your career at UHN.

• Competitive offer packages
• Government organization and a member of the Healthcare of Ontario Pension Plan (HOOPP https://hoopp.com/)
• Close access to Transit and UHN shuttle service
• A flexible work environment
• Opportunities for development and promotions within a large organization
• Additional perks (multiple corporate discounts including: travel, restaurants, parking, phone plans, auto insurance discounts, on‑site gyms, etc.)

Current UHN employees must have successfully completed their probationary period, have a good employee record along with satisfactory attendance in accordance with UHN's attendance management program, to be eligible for consideration.

UHN uses email to communicate with selected candidates. Please ensure you check your email regularly. Please be advised that a Criminal Record Check may be required of the successful candidate. Should it be determined that any information provided by a candidate be misleading, inaccurate or incorrect, UHN reserves the right to discontinue with the consideration of their application.

UHN is an equal opportunity employer committed to an inclusive recruitment process and workplace. Requests for accommodation can be made at any stage of the recruitment process. Applicants need to make their requirements known.

We thank all applicants for their interest, however, only those selected for further consideration will be contacted.