Workplace Relations & Investigations Consultant

Niagara Health; St. Catharines; On-site; CAD 63,000 - 90,000; Full time

Job summary

Niagara Health in Welland (multi-site) seeks a Workplace Relations & Investigations Consultant, temporary full-time, to support respectful workplace initiatives, investigations and leadership advisory services. This role is based primarily at the Welland site with travel across Niagara Health locations.

You will collaborate with leaders, staff and physicians to promote fairness, safety and inclusion; conduct investigations; deliver education and training; and advance workplace relations

Qualifications

• Graduate or post-graduate education in Human Resources, Organizational Behaviour, or a related discipline.
• Experience conducting workplace investigations, workplace assessments or dispute resolution processes.
• Demonstrated ability to provide advice and guidance on workplace policies, employment legislation and respectful workplace practices.
• Experience developing and delivering education, training or awareness programs to diverse audiences.
• Strong analytical, problem-solving and critical thinking skills.

Responsibilities

• Support the implementation and continuous improvement of workplace relations programs and initiatives.
• Provide expert advice and guidance to leaders, staff and physicians on workplace relations matters.
• Conduct and lead workplace investigations involving respectful workplace concerns and other sensitive employee matters.

Skills

Workplace investigations

Policy guidance

Facilitation

Conflict resolution

Communication

Education

Graduate or post-graduate education in HR/Organizational Behaviour

Tools

Microsoft Office

Job description

JOB TITLE: WORKPLACE RELATIONS & INVESTIGATIONS CONSULTANT, TFT

STATUS: TEMPORARY FULL TIME

DEPARTMENT: CORPORATE WORKPLACE RELATIONS

LOCATION: WELLAND SITE/MULTI-SITE

HOURS OF WORK: 75 HOURS PER PAY PERIOD

POSTING DATE: 28 October 2026

CLOSING DATE: 3 November 2026

UNION: NON UNION

WAGE RANGE: $55.320 PER HOUR

Join Our Extraordinary Team and Niagara Health!

Niagara Health is a regional hospital system with multiple sites and a growing network of community-based and virtual services.

We are seeking an experienced, compassionate and highly collaborative professional to join our team as a Workplace Relations & Investigations Consultant. This is an opportunity to make a meaningful impact on the employee experience by helping to foster a workplace culture built on respect, inclusion, safety and accountability.

At Niagara Health, we believe that healthy workplace relationships are essential to supporting our people and delivering exceptional care. The Workplace Relations team plays a critical role in creating an environment where concerns are addressed fairly, employees feel supported, and leaders are equipped with the tools and guidance they need to navigate complex workplace situations.

Reporting to the Manager, Workplace Relations, the Workplace Relations & Investigations Consultant is responsible for supporting and advancing Niagara Health's workplace relations programs, including respectful workplace initiatives, harassment and violence prevention, code of conduct, conflict resolution and workplace investigations. You will work closely with leaders, staff, physicians and key partners across the organization to promote mutually respectful workplace interactions and develop practical solutions to workplace concerns.

Success in this role requires a professional who can balance empathy with objectivity, navigate sensitive situations with discretion, and build trust with diverse groups. You will bring strong investigative, facilitation and advisory skills, alongside a commitment to fairness, respect and continuous improvement.

Key Responsibilities:

As part of the Workplace Relations Team, you will:

• Support the implementation and continuous improvement of workplace relations programs and initiatives that promote a respectful, safe and inclusive workplace
• Provide expert advice and guidance to leaders, staff and physicians on workplace relations matters, helping to resolve concerns through coaching, education, facilitated conversations, conflict resolution and collaborative problem-solving
• Conduct and lead workplace investigations involving respectful workplace concerns, harassment, and other sensitive employee matters, ensuring matters are managed fairly, objectively and confidentially
• Develop and deliver education, training and awareness programs that strengthen respectful workplace practices and support positive working relationships
• Identify emerging workplace trends and recommend proactive strategies to address concerns, mitigate risk and enhance workplace culture
• Provide input and recommendations to support the review and enhancement of workplace relations programs, practices and resources
• Support organizational initiatives and events related to workplace safety, violence prevention, diversity, equity, inclusion and belonging
• Maintain accurate documentation and reporting while ensuring confidentiality and professional standards are upheld

Who You Are:

You are a trusted advisor and skilled facilitator and investigator who understands that positive workplace relationships are essential to employee well-being, engagement and exceptional patient care.

You bring empathy, objectivity and sound judgment to complex workplace situations. You build trust quickly, navigate sensitive conversations with professionalism and help leaders and employees find practical, respectful solutions.

You:

• Build strong relationships through trust, respect and open communication
• Navigate difficult conversations with professionalism, empathy and confidence
• Conduct fair, objective and thorough assessments of workplace concerns
• Balance competing perspectives while maintaining confidentiality and sound judgment
• Coach and support leaders, staff and physicians through complex workplace situations
• Foster collaboration and help others find constructive solutions to workplace challenges
• Communicate effectively with diverse groups across the organization
• Embrace continuous learning and seek opportunities to enhance programs, processes and outcomes
• Champion a workplace culture where people feel respected, supported and empowered to contribute their best

Qualifications:

We recognize that great candidates bring different combinations of education and experience. If your background equips you to succeed in this role, we encourage you to apply.

• Graduate or post-graduate education in Human Resources, Organizational Behaviour, or a related discipline
• Experience conducting workplace investigations, workplace assessments or dispute resolution processes involving sensitive and complex matters
• Demonstrated ability to provide advice and guidance on workplace policies, employment legislation and respectful workplace practices
• Experience developing and delivering education, training or awareness programs to diverse audiences
• Strong analytical, problem-solving and critical thinking skills, with the ability to assess information objectively and make balanced recommendations
• Exceptional communication, interpersonal and relationship-building skills, with the ability to establish credibility and trust with leaders, staff and physicians
• Demonstrated ability to manage sensitive and confidential information with discretion, professionalism and sound judgment
• Knowledge of workplace harassment, violence prevention, human rights and respectful workplace principles
• Demonstrated ability to manage competing priorities, navigate ambiguity and deliver results in a fast-paced environment
• Strong facilitation, coaching and conflict resolution skills
• Proficiency with Microsoft Office applications and related workplace technology

This role is based in Welland and involves travel across multiple sites.

**We invite all interested candidates to please visit our careers page by 11:59pm November 3, 2026 and submit an application through eRecruit. (Reference Job Posting #44792) Please note, you will need to create an eRecruit profile to apply.

This position is an existing vacancy at Niagara Health. No artificial intelligence is used in the screening, assessment, or selection of applicants. If you believe you have encountered or applied for a fraudulent job posting claiming to represent Niagara Health, please contact [e-mail]

At Niagara Health, we value diversity, equity and inclusion, and welcome applications from all people. We are especially interested in hearing from you if you are excited about being part of a respectful and hard-working team in the beautiful Niagara Region, have a passion for service and excellence in healthcare, have a background or related expertise in the healthcare environment, supporting patient care and providing extraordinary customer-service.

In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code, Niagara Health will provide accommodations through the recruitment process to applicants with disabilities. If selected to participate in the recruitment and selection process, please inform Human Resources of the nature of any accommodation(s) that you may require in respect of any materials or processes used to ensure your equal participation.

At Niagara Health, we are committed to advancing diversity, equity and inclusion. As a part of this work, we collect information on Ontario Human Rights Code grounds and non-Code grounds in order to: hire and retain diverse talent, prevent and/or address systemic barriers to access and opportunity, improve service delivery and programs and advance diversity and inclusion overall. All identification questions are optional and include a "prefer not to answer" option.