Workplace Programs Facilitator

CMHA BC; Vancouver; Hybrid; CAD 62,000 - 77,000; Full time

Job summary

CMHA BC in Vancouver seeks a Workplace Programs Facilitator to design and deliver educational workshops on workplace mental health and safety for organizational clients, in-person or virtually, while supporting data collection and evaluation.

You will collaborate with colleagues, adapt content for diverse audiences, manage workshop logistics, and contribute to expanding CMHA BC's education portfolio, including asynchronous courses, under the Manager, Workplace Programs.

Qualifications

• Bachelor's degree in human and/or Social Services or higher in a relevant discipline.
• Valid class 5 driver’s license and reliable vehicle with adequate insurance.
• 3+ years demonstrated experience as an adult educator, workshop facilitator, course instructor, or similar.
• 2+ years relevant experience or certifications related to psychological health and safety, occupational health and safety, leadership, and/or HR functions.

Responsibilities

• Research and curate resources on workplace mental health and safety.
• Develop standardized and tailored workshops for clients from content to draft materials.
• Facilitate in-person and virtual workshops with professionalism.
• Collaborate with facilitators and support client stewardship.
• Diversify CMHA BC’s workplace education portfolio, including asynchronous courses.
• Write and edit plain-language educational content.
• Maintain and improve existing workshops and online courses.
• Collect and summarize feedback and drive improvements.
• Support invoicing and department processes.

Skills

Adult education

Facilitation

Public speaking

Content writing

Presentation skills

LMS experience

Microsoft Office

Adobe Creative Suite

Team leadership

Digital delivery

Research

Data collection

Web publishing

Education

Bachelor's degree in human/social services

Tools

Articulate 360

Thinkific

WordPress

Strapi

Job description

About The Job

Workplace Programs Facilitator creates educational workshops on different elements of workplace mental health and psychological health and safety, facilitates in-person and virtual workshops for organizational clients, and supports administrative functions such as data collection and evaluation. Workplace Programs Facilitator reports to the Manager, Workplace Programs.

Duties And Responsibilities

• Research and curate resources and strategies related to workplace mental health, psychological health and safety, occupational health and safety, and other pertinent topics with the following considerations in mind:
• Clients span all sectors and industries, from small to large businesses and organizations;
• Resource review includes media, academic literature, gray literature, and living/lived experience of mental health challenges and industry realities;
• The Workplace Programs Facilitator must continually seek out, consider, and incorporate inclusive, intersectional perspectives on the deliverables and processes of this position.
• Develop both standardized and tailored workshops for clients, from research and content writing to initial design of draft materials to be finalized by CMHA BC’s Communications & Marketing Department;
• Facilitate engaging workshops in-person (following any/all health orders and guidelines concerning COVID-19) and virtually, applying best practices for adult learners, demonstrating a high degree of professionalism;
• Contribute to the CMHA workplace branch collaborative and positive branch relations by collaborating with other facilitators and supporting shared client stewardship;
• Support the diversification of CMHA BC’s workplace education portfolio, including the development of new workshop topics and delivery formats, such as the creation of asynchronous courses;
• Write and edit plain-language educational content to complement and supplement workshop content, such as articles, website copy, workshop takeaways, and more;
• Contribute to the maintenance and quality improvement of existing workshops, including online courses;
• Collect and summarize workshop feedback, provide advice, and make improvements on an ongoing basis;
• Contribute to accurate and timely department processes, including invoicing;
• Performs other related duties as required.

About You

• Bachelor's degree in human and/or Social Services (e.g. Social Work, Psychology, Counselling.) or higher in a relevant discipline;
• A valid class 5 driver’s license and reliable vehicle with adequate insurance;
• 3+ years demonstrated experience as an adult educator, workshop facilitator, course instructor, or similar;
• 2+ years relevant experience or a combination of experience and certifications related to psychological health and safety, occupational health and safety, leadership, and/or HR functions;
• Excellent presentation and facilitation skills (in-person and virtual) along with the ability to tailor and present program information to public and professional audiences;
• Ability to facilitate standardized training, including maintaining fidelity of scripts/trainer notes, as well as the ability to skillfully handle unexpected questions or disruptions in presentations and workshops;
• Knowledge of adult learning and engagement principles that can be applied to synchronous and asynchronous education experiences;
• Strong critical thinking skills with the ability to source information from academic research, subject matter experts (including those with living and lived experience), and other credible sources;
• Demonstrated ability to translate health information, complex ideas, and/or sensitive topics into engaging, plain-language resources for the public;
• Proficient in Microsoft Office Suite;
• Exceptional technological skills;
• Experience across learning management systems (e.g. Articulate 360, Thinkific) and web publishing platforms (e.g. Wordpress, Strapi) considered an asset;
• Some experience with Adobe Creative Suite or comparable design programs as an asset;
• Experience as a team leader, supervisor, or manager in any sector is considered an asset;
• Experience working in for-profit businesses, entrepreneurships or across multiple sectors, considered an asset;
• Mental health education/certifications and/or experience implementing workplace psychological health and safety initiatives an asset.

Our key values and principles

• Inclusive
• Proactive
• Compassionate
• Steadfast
• Collaborative

WORKING CONDITIONS

• This is a full-time (37.5 hours per week), 1-year term position until October 1, 2027.
• Most work is accomplished during the usual 9am - 5pm business hours. Any overtime must be approved in advance.
• The position is based out of the Vancouver office and a hybrid position that requires working from home, working from the office, and travelling to onsite locations throughout BC for training delivery, based on operational needs.
• A valid class 5 driver’s license and reliable vehicle with adequate insurance.
• This position requires the use of a personal vehicle for work-related travel. The successful candidate must be able to travel throughout the Lower Mainland and other locations within British Columbia as operationally required.
• The Workplace Programs Facilitator is a unionized position with Health Science Professionals Bargaining Association. The hourly rate of pay is between $44.85- $56.02.

About Us

Founded in 1918, The Canadian Mental Health Association (CMHA) is a national charity that helps maintain and improve mental health for all Canadians. As the nation-wide leader and champion for mental health and addiction, CMHA helps people access the community resources they need to build resilience and support recovery from mental illness and/or addiction.

We respectfully acknowledge xʷməθkʷəy̓ əm (Musqueam), Skwxwú7mesh (Squamish), səlilwətaʔɬ (Tsleil-Waututh), Lkwungen (Songhees) and Wyomilth (Esquimalt) peoples on whose traditional, unceded lands the CMHA BC offices are located.