Workplace Health and Well-being Advisor

CBC/Radio-Canada; Toronto; Hybrid; CAD 90,000 - 120,000; Full time

Job summary

CBC/Radio-Canada is seeking a Workplace Health and Well-being Advisor based in Toronto (Hybrid). You will lead disability management initiatives, liaise with third‑party insurers, support managers on accommodations, and coordinate return‑to‑work processes.

Reporting to the People and Culture team, you will develop well‑being programs, deliver training, and ensure alignment with safety guidelines and CBC’s diversity and inclusion principles.

Qualifications

• Nursing, Healthcare, or psychology degree with disability management experience.
• 7–10 years in Disability Management, Human Resources and/or Occupational Health.
• Knowledge of federal and provincial disability legislation and Workers’ Compensation processes.
• Bilingualism and/or functional knowledge of French is required.

Responsibilities

• Liaises with the third party/insurer for all work-related questions and complex files.
• Consults the HR/Manager Disability system regarding updates on the status of a file.
• Responds to all HR-related inquiries sent by the third party/insurer.
• Partners with managers for any absenteeism or work-related disability issues.
• Liaises between the third party, Manager, HR/IR when challenged (eligibility refusal, suspension of benefits, etc.).
• Leads and supports the return to work meetings.
• Acts as a resource to the IR and/or legal team in grievance arbitration or litigation.
• As required and in consultation with HR/IR and Management, prepare mandates for Independent Medical Examinations (IMEs).
• Assists management and HR/IR in determining if accommodations recommended by the third party are possible.

Skills

Excellent communication skills

Bilingual English/French

Strong organizational skills

Education

Nursing, Healthcare, or psychology degree

Job description

Language Skills

English (Reading - C - Advanced), English (Speaking - C - Advanced), English (Writing - C - Advanced), French (Reading - B - Intermediate), French (Speaking - B - Intermediate), French (Writing - B - Intermediate)

Position Title

Workplace Health and Well-being Advisor

Status of Employment

Permanent

Position Language Requirement

English, French

Language Skills

English (Reading - C - Advanced), English (Speaking - C - Advanced), English (Writing - C - Advanced), French (Reading - B - Intermediate), French (Speaking - B - Intermediate), French (Writing - B - Intermediate)

Work at CBC/Radio-Canada

At CBC/Radio-Canada, we create content that informs, entertains and connects Canadians on multiple platforms. Our successes and accomplishments are driven by embodying and upholding values, which include creativity, integrity, inclusiveness and relevance. Do you think you have the ability and drive to keep up with this exciting, ever-changing industry? Whether it be in front of the camera, on air, online or behind the scenes, you would be joining a team that thrives on making connections and telling stories that are important to Canadians.

Workplace Health and Well-being Advisor (PB7)

This role is based in Toronto (Hybrid), reporting into the People and Culture team at the CBC.

At CBC/Radio-Canada

• Short-Term Disability (STD) and Medical Accommodation claims are administered by a third-party provider.
• Long-Term Disability (LTD) claims are handled by CBC’s insurer.
• Workers’ Compensation (WC) claims are managed internally.
• Support and intervention for journalists is provided by a third party EFAP group, with additional support being provided by a Peer Support network.

Key responsibilities

Supporting Disability Claims

• Liaises with the third party/insurer for all work-related questions and complex files
• Consults the HR/Manager Disability system regarding updates on the status of a file
• Responds to all HR-related inquiries sent by the third party/insurer
• Partners with managers for any absenteeism or work-related disability issues
• Liaises between the third party, Manager, HR/IR when challenged (eligibility refusal, suspension of benefits, etc.)
• Leads and supports the return to work meetings
• Acts as a resource to the IR and/or legal team in grievance arbitration or litigation
• As required and in consultation with HR/IR and Management, prepare mandates for Independent Medical Examinations (IMEs) requested to determine an employee's capacity to participate in workplace meetings or investigations, perform job duties in the absence of an open disability file, or inform decisions regarding employment
• Assists management and HR/IR in determining if accommodations recommended by the third party are possible.

Well-being

• Supports the network of well-being champions with well-being initiatives within the workplace
• Participates in the development of well-being training and delivery through L&D, and also delegated through training new trainers; this includes delivery of some Hazardous and Domestic safety training, and other ad hoc training. Makes recommendations to management on programs and initiatives through the lens of journalism and media environment to ensure alignment and relevancy
• Makes recommendations for the development and delivery of CBC News internal supports, including well-being guidelines and protocols for leadership teams, team planning sessions and debriefs connected to major difficult stories; plays a leadership and coordinating role in Peer Support network
• Participates as a well-being leader in manager-approved industry events and groups, including industry well-being working groups, written pieces, conference presentations, and consultations with other well-being leaders working with the CBC
• Shares relevant well-being information through various communication channels
• Keeps all well-being resources and documentation current and relevant
• Drives impactful well-being initiatives, from inspiring challenges to engaging activities, promoting a culture of health and vitality.

Qualifications And Experience

• Nursing, Healthcare, or psychology degree with experience in disability management
• Minimum of 7 to 10 years of experience in Disability Management, Human Resources and/or Occupational Health
• Knowledge of federal and provincial disability legislation and Workers’ Compensation processes
• Proven experience navigating the healthcare industry and its unique operational challenges
• Experience working with third-party administrators and/or insurers
• Excellent communication skills (English), written and verbal
• Bilingualism and/or functional knowledge of French is required
• Demonstrated experience in designing and implementing workplace well-being and disability management programs
• Experience working in a unionized environment is required
• Demonstrated discretion, empathy, and professionalism in handling sensitive information.
• Strong organizational skills and the ability to manage multiple priorities simultaneously.
• The ability to work independently and as part of a team, while having a customer service mindset in supporting internal stakeholders
• Demonstrated success collaborating with third-party administrators and insurance providers.

Candidates may be subject to skills and knowledge testing.

We thank all applicants for their interest, but only candidates selected for an interview will be contacted.

As part of our recruitment process, candidates who advance to the next step will be asked to complete a background check. This includes:

• A mandatory Criminal record check.
• Other background checks may be conducted based on the operational requirements of the position.

CBC/Radio-Canada is committed to being a leader in reflecting our country’s diversity. That’s because we can only create and tell the stories that connect Canadians, by having a workforce that mirrors the ever-changing makeup of our country. That’s why we, as an employer, value equal opportunity and nurture an inclusive workplace where our individual differences are not only recognized and valued, but also extend to and pervade all the services we provide as Canada’s public broadcaster. For more information, visit the Diversity and Inclusion section of our website. If you have accommodation needs at this stage of the recruitment process, please inform us as soon as possible by sending an e‑mail to [e-mail].

You are invited to consult and familiarize yourself with our Code of Conduct, which can be found on our corporate website. All employees must adhere to the Code as a condition of employment. We also invite you to take a look at our policy on conflicts of interest. In the event that you become an employee, it will be important to inform us, as quickly as possible, of any situation that, because of your hiring, constitutes or could appear to constitute a conflict of interest.

Primary Location

Broadcast Centre 205 Wellington St. W., Toronto, Ontario, M5V 3G7

Number of Openings

1

Work Schedule

Full time