Workplace Experience Coordinator

Kabam; Vancouver; On-site; CAD 60,000 - 67,000; Full time

Benefits offered by this job

Extended Health Coverage

DEIB Benefits

Flexible Spending Accounts

RRSP Matching

Commuter Benefit

PTO & Parental Leave

Employee & Family Assistance Program

Telus Virtual Health

Learning & Education Stipend

Pay Transparency

Cool spaces

Volunteer day

Job summary

Kabam in Vancouver’s Downtown studio is seeking a Workplace Experience Coordinator to maintain a productive, welcoming office and to support day-to-day operations across the Vancouver HQ and smaller offices as needed. This full-time, on-site role supports facilities, employee engagement, events, and workplace programs, collaborating with HR, IT, and leadership to create a positive employee experience.

Key responsibilities include coordinating desks, meetings, vendor coordination, health and

Qualifications

• A university degree or college diploma in business or public administration is preferred.
• 2+ years of similar experience working in a tech company of a medium to large size; preference for additional Facilities certification.
• Excellent interpersonal and communication skills, with a customer-focused mindset.
• Strong organizational and multitasking abilities, with attention to detail.
• Positive attitude and proactive problem-solving.
• Committed to contributing to a positive workplace experience and supporting team productivity.
• Proficient in Google Suite and workplace management tools (e.g., Slack, Asana).
• Ability to handle sensitive information with discretion and professionalism.

Responsibilities

• Maintain a professional, organized, and functional workplace environment across Kabam’s Vancouver headquarters, including meeting rooms, kitchens, collaborations spaces, and common areas.
• Coordinate day-to-day workplace operations for the Vancouver headquarters and support remote workplace requests for smaller office locations.
• Monitor office equipment, furnishings, and systems to ensure functionality and cleanliness.
• Coordinate with building management, contractors, service vendors, and internal teams on repairs and maintenance.
• Manage inventory and ordering for office, kitchen, first-aid, and workplace supplies with budget awareness.
• Support vendor onboarding, communications, scheduling, invoicing, and adherence to vendor payment procedures.
• Communicate building notices and workplace updates to employees.
• Assist with workspace planning, moves, and reconfigurations as required.
• Support employee engagement initiatives and events to foster a positive culture.
• Collaborate with HR, IT, People, and Leadership on workplace initiatives.
• Perform administrative tasks including courier scheduling, mail coordination, and document organization.
• Maintain workplace records and documentation for Vancouver HQ and smaller locations.
• Track event-related expenses and support budget management.
• Support health and safety initiatives, emergency drills, and JOHS committee activities.
• Monitor first-aid supplies and safety equipment and coordinate replenishment.

Skills

Interpersonal communication

Customer-focused

Organizational skills

Problem solving

Team collaboration

Google Suite

Slack

Asana

Discretion

Education

Business or Public Administration degree

Tools

Google Suite

Slack

Asana

Job description

At Kabam, we’re constantly raising the bar of excellence in free-to-play gaming. We hire for passion and diversity so that we can triumph in our collective skill. Our teams are made up of a fusion of personalities and interests bound together by a collaborative nature, fun-loving culture, and a drive to do what it takes to make great games. And this is where you come in…

The Workplace Experience Coordinator ensures an organized, efficient, and welcoming office environment that supports day-to-day workplace operations and enhances the employee experience. This role primarily supports Kabam’s Vancouver headquarters, while also providing remote coordination and administrative support for Kabam’s smaller office locations as needed. The role exists to maintain office functionality, support facility maintenance, coordinate workplace programs and events, and create a positive atmosphere for employees. It collaborates with internal stakeholders across departments, building management, service providers, and suppliers to support employee engagement, office operations, and a productive, connected workplace experience.

This role is a full-time, on-site position based 5 days a week at our Downtown Vancouver studio.

In this role, you can expect to:

Workplace Operations & Facilities Management:

• Maintain a professional, organized, and functional workplace environment across Kabam’s Vancouver headquarters, including meeting rooms, kitchens, collaborationspaces, and common areas through regular walk-throughs and checks.
• Coordinate day-to-day workplace operations for the Vancouver headquarters andsupport remote workplace requests from smaller office locations as needed.
• Monitor office equipment, furnishings, and workplace systems to ensure functionalityand cleanliness.
• Coordinate with building management, contractors, service vendors, and internal teams regarding repairs, maintenance, deliveries, and facility-related projects.
• Manage inventory and ordering for office, kitchen, first-aid, and workplace supplieswhile maintaining budget awareness.
• Support vendor onboarding, communications, scheduling, invoicing, and adherence tovendor payment procedures.
• Communicate building notices, workplace updates, operational changes, and other relevant information to employees.
• Assist with workspace planning, desk setups, moves, and workplace reconfigurations as required.

Employee Experience:

• Support and help lead employee engagement initiatives that foster a positive, inclusive,and connected workplace culture.
• Coordinate and execute employee events of varying scale, including team events,celebrations, seasonal initiatives, lunches, and company-wide gatherings.
• Assist in planning recognition and milestone programs, including celebrations for birthdays and other employee milestones.
• Partner with cross-functional teams, including HR, IT, People, and Leadership, to support workplace initiatives and employee experience programs.

Administrative Support:

• Perform administrative tasks including courier scheduling, mail and packagecoordination, voicemail management, and document organization.
• Maintain workplace records, inventories, vendor contacts, and operational documentation for the Vancouver headquarters, while supporting documentation needs for smaller office locations as required.
• Track event-related expenses and support budget management activities as required.
• Assist with workplace reporting, process improvements, and operational planninginitiatives.

Health and Safety:

• Support workplace health and safety initiatives, emergency preparedness activities, andoffice compliance standards, including assisting with emergency drills and maintainingup-to-date preparedness procedures.
• Monitor inventory of first-aid supplies and safety equipment, coordinate replenishment,and elevate concerns as needed.
• Serve as an active member of the Joint Occupational Health & Safety Committee(JOHSC), contributing to workplace safety initiatives, inspections, audits, employeecommunications, and compliance efforts.

To be successful in this role, your background includes:

• A university degree or college diploma in business or public administration is preferred.
• 2+ years of similar experience working in a tech company of a medium to large size;preference for additional Facilities certification.
• Excellent interpersonal and communication skills, with a customer-focused mindset.
• Strong organizational and multitasking abilities, with attention to detail.
• Positive attitude and a proactive approach to problem-solving.
• Committed to contributing to a positive workplace experience and supporting teamproductivity.
• Proficient in Google Suite and workplace management tools (e.g., Slack, Asana).
• Ability to handle sensitive information with discretion and professionalism.

Our success is due to the hard work of our people. We share our success with our people through flexible benefits and reward programs, sweet swag, snacks, and more. Here’s a look at some of the support we provide our people:

• Extended Health Coverage:effective day one, no waiting period! Our benefits cover health, dental, life, disability, and extended paramedical services such as vision care, mental health practitioners, massage, physiotherapy, acupuncture, and much more.
• DEIB Benefits:DEIB is important to us and to our people - that’s why our benefits include gender-affirming care, fertility care, and other hormonal treatments and drugs.
• Flexible Spending Accounts:our benefits are built on a flex credit model, so you’re able to choose the coverage levels that are right for you, and allocate the rest to a group RRSP/TFSA, Health Spending account, and/or Personal Spending Account.
• RRSP Matching:everyone retires eventually, and we help our people save for their futures with a contribution matching program once you reach 90 days with us.
• Commuter Benefit:we believe in the power of in-person collaboration, and want to support you in making it work for you! We provide a flexible, monthly cash allowance to help cover the costs of transit, parking, or even personal logistics like childcare and pet care.
• PTO and Parental Leave:we offer paid parental leave, flexible paid time off, paid time off for volunteering, sick leave, and holiday closures.
• Employee and Family Assistance Program: this program provides crisis management support, immediate mental health care, and generalized support for emotional, mental, and financial well-being.
• Telus Virtual Health:we provide increased access to remote healthcare providers for prescription refills or referrals from the comfort of your home.
• Learning and growth:We encourage people to grow both personally and professionally, and support this through regular lunch & learns and an education stipend.
• Pay transparency:We share with employees the pay range their role falls within and clear career maps to determine how they can grow within their role or level-up to a promotion.
• Cool spaces:Our offices are in Vancouver, Montreal, Los Angeles, and San Francisco. Whether it’s summers on the rooftop patio in Downtown Vancouver, or watching the fireworks in Montreal’s South Shore - we want our people to feel like their time spent in office is worthwhile!
• Giving back:Kabammers have a dedicated paid day off every year to volunteer to a cause close to their hearts. Some teams even band together for group volunteer days off-site!

$59,900 - $67,000 a year

The typical hiring range listed above is specific to candidates located in Vancouver. The salary will be determined based on your knowledge, skills and competencies, and you’ll have room to grow after you join!

About Kabam

Kabam is a world leader in developing entertaining, immersive, and highly social multiplayer games, bringing high-quality graphics, next-generation technology, and revolutionary gameplay to players around the world.

Kabam’s games, Marvel Contest of Champions, Shop Titans, and more have generated hundreds of millions of downloads and have received multiple awards including Apple’s Editor’s Choice and Google Play’s Best Game of the Year.

Founded in 2006, Kabam has studios and offices in Vancouver & Montreal in Canada, and Los Angeles & San Francisco in the United States. Kabam is a wholly-owned subsidiary of Netmarble Games.

Kabam is an Equal Employment Opportunity employer committed to building a diverse and equitable workplace, and inclusive environment for all existing and potential employees. Employment decisions are based on candidate qualifications and business need, not race, color, ancestry, place of origin, age, sex (including pregnancy), gender identity or expression, sexual orientation, political belief, religion, creed, marital or family status, medical condition, genetic information, physical or mental disability, military or veteran status, prior criminal conviction or any other protected class in accordance with federal, state or provincial and local laws and ordinances. Accommodations will be provided as requested by candidates taking part in all aspects of the selection process.