Workforce Planner - YUL

Menzies Aviation LATAM; Dorval; On-site; CAD 45,000 - 60,000; Full time

Job summary

A leading company in the aviation sector is seeking a Workforce Planner for their Dorval operation. The role involves managing manpower and GSE plans, ensuring safety and security standards, and coordinating with various airport stakeholders. Ideal candidates will have experience in ground handling and excellent communication skills. This is a full-time position requiring flexibility in working hours.

Qualifications

• Experience in ground handling at a high-volume international airport.
• Ability to work under pressure and manage ramp teams.

Responsibilities

• Manage daily manpower and GSE plans for operations.
• Allocate resources to meet operational needs.
• Notify management of delays or service failures.

Skills

Communication

Teamwork

Reliability

Flexibility

Education

High School Diploma

Tools

GSE

Job description

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• Manage daily, hourly, and real-time manpower and GSE plans for the YUL operation.
• Allocate GSE and manpower to meet customer and Menzies Aviation needs.
• Obtain inbound and outbound load plans from customers.
• Serve as the direct contact providing real-time operational information to Ramp Teams, Airlines, and Station Manager.
• Provide Load Plans to Ramp/Zone Supervisors/Dispatchers for flights.
• Record aircraft and ramp team arrival and departure times.
• Notify the Station Manager of delays or service failures.
• Update and communicate aircraft times to ramp crews.
• Record GSE defects and coordinate with maintenance.
• Collect walk-around check sheets for each flight.
• Manage staff absences and adjust ramp teams accordingly.
• Assign GSE to ramp teams, ensuring check sheets are completed before shifts.
• Ensure safety and security procedures are followed per regulations and standards.
• Monitor performance and address shortfalls.
• Liaise with various airport stakeholders.
• Work shifts as required.
• Report operational deficiencies to the Manpower Planning Manager.
• Suggest improvements, especially related to safety and security.
• Prepare disciplinary or termination reports if needed.
• Promote a safety culture within the company.
• Perform tasks according to company and airline procedures and policies.
• Attend mandatory training sessions.
• Perform other duties as assigned.

Qualifications and Experience

• Must be at least 18 years old and legally able to work in Canada.
• Experience in ground handling at a high-volume international airport.
• Effective verbal and written communication in English.
• Valid G or G2 Driver’s license.
• Ability to work under pressure.
• Flexibility to work extended hours, weekends, and holidays.
• Ability to obtain required security clearances.
• Occasionally lift up to 70 lbs.
• Knowledge of international airline ramp procedures, aviation safety, and security standards.
• Excellent knowledge of ramp GSE.
• Ability to provide real-time operational plans and manage ramp teams.
• Reliability and teamwork are essential.

Additional Details

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Project Management and IT
• Industries: Airlines and Aviation

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