Workforce Planner - YUL

Menzies Aviation; Dorval; On-site; CAD 40,000 - 60,000; Full time

Job summary

An established industry player in aviation is seeking a dedicated Ramp Coordinator to oversee daily operations at a bustling international airport. This role involves managing manpower and ground support equipment while ensuring safety and efficiency in all operations. You will be the key point of contact for ramp teams and airlines, responsible for real-time communication and planning. If you thrive in a fast-paced environment and are passionate about aviation, this is the perfect opportunity to make an impact and grow within a dynamic team.

Qualifications

• Must be 18 years or older and legally able to work in Canada.
• Ground handling experience at a high-volume international airport required.

Responsibilities

• Manage manpower and GSE plans for YYZ operations.
• Provide real-time operational information to ramp teams and airlines.

Skills

Ground Handling Experience

Communication Skills

Ability to Work Under Pressure

Detail Oriented

Team Player

Education

Bachelor's Degree

Tools

Work Bridge System

Ramp GSE

Job description

• To do planning in Work Bridge system.

• Manage daily, hourly and real-time basis the manpower and GSE plan for the YYZ Operation.

• Allocate manning GSE to meet the needs to customer and Menzies aviation.

• Obtain inbound and outbound load plans from customers.

• Become direct point of contact to provide real time operational information for Ramp Teams, Airlines and Station Manager.

• Create live shift report.

• Provide Ramp/Zone Supervisors/Dispatchers with Load Plans for flight.

• Record arrival times of ramp teams at assigned gate.

• Record departure times of aircraft.

• Inform Station Manager of any delays or service failure.

• Update aircraft arrival and departure times, communicate to ramp crews.

• Record and GSE defects and report to GSE maintenance.

• Collect walk around check sheets for each flight.

• Record staff absences, or late personnel, make changes to ramp team to cover and shortfall in manning.

• Allocate set GSE to ramp teams; ensure GSE check sheet is completed by each team before shift commences.

• Ensure safety and security procedures are performed according to the Menzies Health & Safety regulations, and according to international aviation standards.

• Monitor performance, taking action to correct any shortfalls.

• Liaises with airline station managers, airport operations staff, handling agents, customs, immigration, and security officials, and other airport stakeholders.

• Work shifts as required by the business.

• To report any significant deficiency in our operations directly to the Manpower Planning Manager.

• Has the duty to suggest any improvements to working practise especially those relating to safety and security.

• Prepare disciplinary incident and or termination reports as needed for violations of company policy.

• Promote a culture of safe working within the Company

• Ensures tasks are performed in accordance with the Company and Airlines specific procedures and policies

• Required to attend the mandatory training imposed by the Company and Airlines as per job role.

• Other duties as assigned.

Qualifications and Experience:

• Must be a minimum of 18 years of age and legally able to work in Canada;

• Ground Handling experience at a high volume international airport;

• Able to communicate verbal and written in the English language effectively;

• Must have valid G or G2 Driver’s license

• Ability to work within a pressured environment

• Must be able to work extended hours and flexible shifts when required which may include weekends and holidays

• Must be able to obtain and hold all required security clearances

• Must be able to occasionally lift up to 70lbs if required

• Conversant with international airline ramp handling procedures, International aviation safety and security procedures, and Menzies ramp, safety and security procedures;

• Excellent knowledge of ramp GSE;

• Provide daily and real-time plan for YYZ operations;

• Manage ramp teams as demanded by changes in flight schedules;

• Provide real time information to Operations Manager, customers and ramp teams;

• Reliability, our customer and your fellow employees rely on you.

Qualifications Education

Preferred

Bachelors

Experience

Preferred

Airport Operations

Ground handling experience

Behaviors

Preferred

Detail Oriented : Capable of carrying out a given task with all details necessary to get the task done well

Innovative : Consistently introduces new ideas and demonstrates original thinking

Team Player : Works well as a member of a group

Enthusiastic : Shows intense and eager enjoyment and interest

Dedicated : Devoted to a task or purpose with loyalty or integrity

Motivations

Preferred

Growth Opportunities : Inspired to perform well by the chance to take on more responsibility

Goal Completion : Inspired to perform well by the completion of tasks

Ability to Make an Impact : Inspired to perform well by the ability to contribute to the success of a project or the organization

Licenses & Certifications

Preferred

DRIVERS LICENSE