Workforce Coordinator

Acuren; Goderich; On-site; CAD 55,000 - 65,000; Full time

Benefits offered by this job

Paid time off

Employer paid benefits

RRSP + Company match

Tuition grants

Discounted fitness memberships

Insurance offerings

Employee assistance programs

Job summary

Acuren is seeking a full-time Resource and Logistics Coordinator to support our Wind Division in Goderich, ON. The role focuses on coordinating technician resources, verifying certifications, promoting opportunities, and arranging travel for travelling staff.

Ideal candidates will have a post-secondary diploma and at least two years of industry experience, preferably in wind. The position is in-office, with a Monday–Friday schedule and a weekend on-call rotation.

Qualifications

• Post-secondary diploma in a related field.
• Minimum of 2 years industry-related experience preferred.
• Experience in Wind industry is a plus.

Responsibilities

• Coordinate technician resources by tapping into internal resource pool.
• Promote project opportunities and verify site qualifications.
• Schedule resources in internal systems and arrange travel/accommodations.
• Provide clear communications and deployment updates to project managers.

Skills

Interpersonal skills

Communication skills

Customer service

Problem solving

Organizational skills

Education

Post-secondary diploma

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

Scheduling software

Job description

Acuren is actively seeking a full-time Resource and Logistics Coordinator to support our Acuren Wind Division in Goderich, ON.

This role is responsible for coordinating technician resources by contacting candidates from our internal resource pool, promoting project opportunities, verifying certifications and site qualifications, coordinating employee outreach for upcoming projects, scheduling within internal systems, confirming site requirements, arranging IRATA training, and booking travel and accommodations for all travelling technicians.

If you are looking for a fast-paced environment with opportunities for growth, development, and ongoing learning, this could be an excellent opportunity to join our team.

Position Details

• Rotation/Shift: Monday to Friday, 40 hours per week. On call weekend rotation.
• Start Date: As soon as possible
• Salary: $55,000 to $65,000 annually, based upon experience
• Location: Goderich, ON. In office position.

Please note: Candidates must be local to Goderich, ON or surrounding areas.

Responsibilities

Identifying Resource Needs

• Assessing project requirements and resource allocation needs
• Collaborating with project managers and stakeholders to understand resource needs
• Conducting ongoing analysis of resource availability and skills

Resource Acquisition

• Maintaining an internal resource list/database
• Actively reaching out to candidates on the internal resource list to determine their availability

Resource Deployment

• Providing staff with clear communications/information regarding their work assignments
• Matching available resources to project opportunities based on their skills, availability, and project requirements
• Coordinating with project managers to ensure resources are efficiently and effectively allocated to projects
• Managing resource schedules, ensuring timely deployment and efficient utilization
• Maintaining documentation of resource assignments, updates, and changes
• Coordinating with HR and hiring teams to facilitate the onboarding process for new resources
• Effectively and quickly managing issues/conflicts/ priorities related to the planning, scheduling and dispatching of staff and equipment/resources to support a smooth work flow
• Ensuring applicable collective agreement provisions are consistently applied in the technician/client interaction

Resource Promotion and Engagement

• Promoting project opportunities to eligible candidates in the internal resource list
• Communicating the benefits and details of project opportunities to candidates
• Managing communication and feedback between resources and project managers
• Encouraging and fostering an engaged and productive resource pool through regular communication and support
• Identifying opportunities to improve staff satisfaction and engagement

Reporting and Analysis

• Tracking and analyzing resource utilization metrics, including availability, utilization rates, and conflicts
• Preparing regular reports and insights to senior management regarding resource availability, allocation, and capacity constraints
• Identifying trends, issues, and opportunities for improvement in resource management processes
• Providing recommendations and suggestions for optimizing resource allocation and utilization

Other work duties as assigned.

Requirements

KNOWLEDGE, SKILLS & ABILITIES:

• Acuren’s range of technical services and variety of service lines provided in order to appropriately deploy resources
• An understanding of clients’ technical needs to effectively fulfill service requirements
• Knowledge of industry trades associations and industrial trades
• Knowledge of the QCC collective agreement to ensure compliance with terms and conditions
• Solid interpersonal and communication skills to effectively manage a broad range of internal and external contacts
• Proficiency in use of Microsoft Outlook, Word, and Excel
• Proficiency in using scheduling software and other relevant tools
• Excellent problem solving, and customer service
• Ability to stay organized and manage multiple tasks simultaneously
• Consistently demonstrates an understanding of, and compliance with, responsibilities under the provincial Occupational Health and Safety Acts and Regulations, ISO Systems and Company Safety and Quality Management Systems, policies and procedures.

EDUCATION:

• Post secondary school diploma in a related field
• Minimum of 2 years industry related experience
• Experience in the Wind industry preferred

Benefits

• paid time off
• employer paid benefits
• RRSP + Company match
• tuition grants
• discounted fitness memberships and insurance offerings
• employee assistance programs
• and more!

Complemented by an attractive and comprehensive total compensation package, including paid time off, employer paid benefits, RRSP + Company match, tuition grants, discounted fitness memberships and insurance offerings, employee assistance programs and more! At Acuren we commit to the principles of a respectful workplace and offer tremendous opportunities to those who wish to succeed.

Working Conditions

• Extended periods of sitting at a desk while working on a computer
• Regular use of hands and fingers for typing, data entry, and other computer related tasks
• Occasional lifting and carrying of files or documents
• Effective communication skills to interact with team members, clients, and vendors
• Ability to work under pressure and meet deadlines in a fast paced environment
• Willingness to work on call weekend shifts

Company Overview

As an organization, our strength comes from the ability to embody our core values - People First, Integrity Always, Pride In Our Work, and Growth Together. None of these values is more important than People First, and we are honored that our people decided the company is worthy of being included in the Forbes 2024 and 2025 List of Canada's Best Employers.

Acuren is a trusted, single source provider of technology-enabled asset protection solutions used to evaluate the structural integrity of critical energy, industrial and public infrastructures. Committed to delivering a Higher Level of Reliability, Acuren provides an unrivaled spectrum of capabilities including inspection, traditional and advanced NDE/NDT, failure analysis, rope access, materials engineering, field engineering, reliability engineering, drones, robotics, V-Deck and condition-based monitoring services.

Our work is critical to the integrity and safety of industrial firms, including petroleum refinery, pipeline, power generation, pulp & paper, mining, pharmaceutical, aerospace and automotive industries. Acuren employs over 5,000 dedicated professionals supporting the mechanical integrity and inspection programs of the world’s largest industrial segments.

Acuren is a market leader. Our formula for success is straightforward: be capable locally, with certified and well-equipped personnel supported by trained, experienced leaders. Continuing to build on a strong heritage of safety, quality, and professionalism, Acuren strives to maintain incident free work environments, pursues advanced technical developments, and supports reliability programs that are valued by clients and employees.

Please note we will consider accessibility accommodations to applicants upon request.

The company utilizes AI enabled tools to organize candidate responses. These tools may be used in the screening or assessment of applicants.