Workday Platform Engineer

Manulife/John Hancock; Toronto; Hybrid; CAD 86,000 - 136,000; Full time

Benefits offered by this job

Health benefits

Dental benefits

Wellness programs

Job summary

Manulife is seeking a Workday Platform Engineer to design, configure, and optimize our Workday ecosystem across HR, Finance, and business operations to deliver reliable, scalable solutions. You will partner with HR, Finance, Payroll, and Technology stakeholders to gather requirements and implement scalable Workday capabilities.

The role involves developing, testing, deploying, and supporting integrations using Workday Studio, EIB, Core Connectors, Extend, and orchestration, while ensuring

Qualifications

• 5+ years experience supporting enterprise HRIS, including Workday.
• 5+ years experience developing and supporting Workday integrations, reports, calculated fields, and business processes.
• Bachelor's degree in Information Technology, Computer Science, Business Administration, Human Resources, or a related field.
• Workday certification(s) in relevant functional or technical areas are considered an asset.

Responsibilities

• Design, configure, maintain, and enhance Workday platform solutions, including business processes, security, integrations, and reporting.
• Partner with HR, Finance, Payroll, and Technology stakeholders to gather requirements and deliver scalable Workday solutions.
• Develop, test, deploy, and support Workday integrations using Workday Studio, EIB, Core Connectors, Extend, Orchestration and web services.
• Troubleshoot platform issues, perform root cause analysis, and implement sustainable solutions to improve system performance and reliability.
• Support Workday releases, platform governance, security compliance, documentation, and continuous improvement initiatives.

Skills

Workday integrations

Workday reporting

HRIS platform support

Security architecture

Education

Bachelor's degree

Tools

Workday Extend

Workday Orchestrate

REST APIs

SOAP APIs

XML

XSLT

Job description

As a Workday Platform Engineer, you will play a key role in designing, configuring, and optimizing our Workday ecosystem to support critical HR, Finance, and business operations. This is an opportunity to work on innovative Workday solutions, integrations, and platform enhancements that directly improve employee and organizational experiences. Your contributions will help drive operational excellence, data integrity, security, and process automation across the enterprise. In this role, you will collaborate with cross-functional teams, influence platform strategy, and gain exposure to complex enterprise Workday capabilities while advancing your technical and professional growth.

Position Responsibilities

• Design, configure, maintain, and enhance Workday platform solutions, including business processes, security, integrations, and reporting.
• Partner with HR, Finance, Payroll, and Technology stakeholders to gather requirements and deliver scalable Workday solutions.
• Develop, test, deploy, and support Workday integrations using Workday Studio, EIB, Core Connectors, Extend, Orchestration and web services.
• Troubleshoot platform issues, perform root cause analysis, and implement sustainable solutions to improve system performance and reliability.
• Support Workday releases, platform governance, security compliance, documentation, and continuous improvement initiatives.

Required Qualifications

• 5+ years of experience supporting enterprise HRIS platforms, including at least 5 years of hands‑on Workday experience.
• 5+ years of experience developing and supporting Workday integrations, reports, calculated fields, and business processes.
• Bachelor’s degree in Information Technology, Computer Science, Business Administration, Human Resources, or a related field.
• Workday certification(s) in relevant functional or technical areas are considered an asset.

Preferred Qualifications

• Experience with Workday Extend and Workday Orchestrate.
• Strong knowledge of Workday security architecture and role‑based access controls.
• Experience supporting multiple Workday modules such as HCM, Recruiting, Talent, Payroll.
• Knowledge of integration technologies, including REST/SOAP APIs, XML, XSLT, and middleware platforms.
• Excellent analytical, problem‑solving, communication, and stakeholder management skills.

When you join our team

We’ll empower you to learn and grow the career you want. We’ll recognize and support you in a flexible environment where well‑being and inclusion are more than just words. As part of our global team, we’ll support you in shaping the future you want to see. #LI-Hybrid

The role being advertised is an existing vacancy.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy‑related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law. It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact [e-mail].

Referenced Salary Location

Toronto, Ontario Working Arrangement Hybrid Salary range is expected to be between $86,100.00 CAD - $136,100.00 CAD Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance. The actual salary will vary depending on local market conditions, geography and relevant job‑related factors such as knowledge, skills, qualifications, experience, and education/training. If you are applying for this role outside of the primary location, please contact [e-mail] for the salary range for your location.

Benefits

Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short‑and‑long‑term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact [e-mail] for more information about U.S‑specific paid time off provisions.

Data & Privacy

We use data and analytics technologies, such as artificial intelligence (AI), and automated processing tools, to analyze and process the information you provide to us or third parties in the application process. For more information, please refer to our personal information collection statement.

We’re Manulife.

and we’re on a mission to make decisions easier and lives better. Better is what drives us. It’s what inspires us to find new ways to support customers and colleagues in living longer and healthier lives. It’s the reason we’re dedicated to investing in digital innovation and industry‑leading AI, and accelerating a sustainable and economically inclusive future.

Joining us means you’ll be empowered to learn and grow your career. We’ll recognize and support you in a flexible environment where well‑being and inclusion are more than just words. And as part of our global team, you’ll help shape the future you want to see – and discover that better can take you anywhere you want to go.

We’re proud of our accomplishments and recognition. Recent awards include: 2026 Gallup Exceptional Workplace Award Winner Manulife Named one of Forbes World’s Best Employers 2025 Financial Times World’s Best Employers Asia‑Pacific 2026 We’ve been recognized as one of Canada’s Top 100 Employers 2026 #1 Life Insurer for AI Maturity by Evident 2026

To receive our latest job opportunities directly to your inbox, create an account or sign in and navigate to the ‘Job Alerts’ section located in the top right corner of the page. From there, you can sign up to receive job alerts. Our ambition is to be the number one choice for customers. Learn more at https://www.manulife.com/.