Wireless Store Manager

The Mobile Shop; Orangeville; On-site; CAD 65,000 - 75,000; Full time

Benefits offered by this job

Commissions

Maternity leave top-up

Benefits

Training & development

Industry backing

Job summary

The Mobile Shop, located inside Zehrs in Ontario, is hiring a Store Manager to guide customers toward optimal phone and rate plan options. You will lead a team of Wireless Sales Representatives, drive sales targets, and coordinate in-store operations to deliver an exceptional customer experience.

Join a Loblaw-owned brand with strong industry backing and extensive training opportunities. The role offers competitive commissions and a comprehensive benefits package, with full-time hours including

Qualifications

• Experience leading a sales team and achieving targets.
• Strong customer service and communication skills.
• Ability to work full-time, including weekends and evenings.

Responsibilities

• Direct and motivate a team of Wireless Sales Representatives to hit sales targets.
• Coach and develop staff to improve product knowledge and customer service.
• Engage with Loblaw shoppers to offer mobile, home and business solutions.
• Lead store operations inside Zehrs, ensuring a seamless customer experience.

Skills

Sales

Manager

Customer Service

Job description

Why You’ll Love Working Here

Join us at The Mobile Shop located inside Zehrs!

About The Mobile Shop

Join one of Canada’s leading telecom teams, The Mobile Shop, a Loblaw-owned brand operated by Glentel Inc., Canada’s leading wireless retailer. We are seeking a Store Manager to work inside Zehrs where you guide customers towards their optimal phone and rate plan options that align with their unique lifestyles.

This posting is for an existing vacancy.

Why Join Us?

• Competitive Commissions Package: $65,000 - $75,000, including hourly rate plus uncapped commissions.
• New Maternity Leave Top‑Up Program: We’re proud to introduce a new benefit designed to support employees during one of life’s most important milestones. Our Maternity Leave Top‑Up Program provides additional financial support so you can focus on what matters most: your growing family.
• Comprehensive Group Benefits: Extended health and dental Plan, RRSP matching, and, Employee Family Assistance Program, providing peace of mind and support for you and your family.
• Training and Development: We are committed to your growth and success. Our in‑house Learning & Development team offers ongoing training and development opportunities to support your career path and help you reach your full potential.
• Backed by Industry Giants: Glentel is supported by Bell and Rogers and partners with globally recognized brands like Apple, Samsung, and Google.

A Day in the Life at The Mobile Shop as a Wireless Store Manager

• Engaging with Loblaw shoppers: Connect with a steady stream of customers to offer the latest mobile, home and business solutions from leading brands such as Bell, Virgin Plus, Lucky, Rogers, PC Mobile, Fido, and Chatr Mobile to Loblaw shoppers tailored to their lifestyle.
• Leverage Canada’s Most Recognized Loyalty Program: Engage customers by showcasing the benefits of PC Optimum, helping them earn and redeem points for valuable savings on their purchases in our store, groceries, fuel, and more.
• Become a Mobile Expert: Master our carrier offerings, promotional deals, and pricing structures while staying up to date on the latest mobile devices and industry trends, so you can effectively communicate features and benefits to customers.
• Lead and Inspire Your Team: Motivate and guide a team of Wireless Sales Representatives to achieve sales targets and objectives, while providing ongoing coaching, training, and development to enhance skills, product knowledge, and customer service abilities.

• A people person who enjoys leading a team and building long-term relationships with customers.
• Hungry for learning and advancing your career with an industry leader.
• Available to work full-time, including weekends and evenings.

GLENTEL Inc. (dba WIRELESSWAVE, Tbooth wireless, WIRELESS etc., WAVE SANS FIL, la cabine T sans‑fil, SANS‑FIL etc. and The Mobile Shop) encourages applications from all qualified candidates. In accordance with our accommodation policies and applicable provincial accessibility legislation, please advise us if you need accommodation in order to participate in the recruitment process. Any information you provide relating to accommodation will be addressed confidentially.

Skills

Sales

Manager

Customer Service