Wireless Retail Manager - 1109 Markham East

OSL Retail Services Inc.; Markham; On-site; CAD 50,000 - 70,000; Full time

Job summary

A dynamic company is seeking a Wireless Retail Manager in Markham, ON, to lead a team in delivering exceptional customer experiences at wireless kiosks. The role involves driving sales, managing budgets, and fostering team development in a supportive and growth-oriented environment.

Benefits

Competitive base salary plus commissions

Employee discounts on products

Great benefits including Vision, Dental, and RRSP matching

Paid Vacation

Paid training

Career development opportunities

Recognition programs

Employee Assistance Program

Referral program starting at $250

People and Culture Programs

Qualifications

• Retail management experience in wireless or electronics is an asset.
• Proven ability to drive team and sales results.
• Strong communication and presentation skills.

Responsibilities

• Manage and develop a team to deliver best-in-class customer experiences.
• Drive sales results and operational effectiveness.
• Oversee budgets, forecasting, and retail metrics.

Skills

Retail management

Sales results

Customer service

Communication

Problem solving

Job description

Overview

Wireless Retail Manager | Full-Time l Markham East, ON

OSL is a dynamic, people-driven company providing outsourced sales services. We celebrateunique and energetic people that work together to deliver incredible results; great people doing great things every day! We have a hunger to succeed and never miss an opportunity to recognize and celebrate each other's milestones. We support those around us, and we’re always pushing each other to reach new heights. If you're interested in joining an award-winning team, and one of Canada's Top 50 Best Managed Companies, this is the place. Your success leads to our success, your growth leads to our growth.

Here is what we offer in this role:

• Competitive base salary plus commissions and quarterly performance bonus
• Employee discounts on products offered by our clients. (up to 50% on your wireless services)
• Great benefits that include Vision, Dental and Prescriptions, RRSP matching.
• Paid Vacation
• Paid training (Personal in-store and online LMS training)
• Career development, we take pride in being part of our employee’s growth.
• Recognition programs
• Employee Assistance Program: Free to all employees.
• Employee referral program (starting at $250 per successful referral)
• People and Culture Programs including OSL Cares and WE: Woman’s Empowerment Mission.

Here’s where you come in… Walmart Canada has partnered with OSL to operate the +350 wireless kiosk locations across Canada, and we are growing fast! As aWireless Manager, you are key to our success. That’s why we’re looking for aresults-driven, hands-on manager to manage and develop a team of talented experts to deliver best-in-class customer experiences.

Candidate Requirements:

• Retail management experience – in wireless or electronics, a definite asset
• Proven ability to drive Team, Sales Results and Service, with operational effectiveness
• Solid track record of managing budgets, forecasting sales, merchandising, and retail metrics
• Experience with recruitment, coaching, HR, and Canadian employment standards
• Strong communication and presentation skills – we’re selling communications!
• Good customer service instincts: Action to help first, eye for detail, problem solver
• Ability to work evenings and weekends
• Preferably who knows how to speak Cantonese.

Sound Like a great fit? Apply Today! OSL Careers

Notice: The previous job description was designed to indicate the general nature and level of work performed by employees in this role. It is not intended to contain or be construed as a complete inventory of all the duties, responsibilities and qualifications required of the employees assigned to this position. All offerings made do depend on type of role offered.

OSL is committed to providing an inclusive workplace that does not discriminate on the basis of race, nationality, religion, age, marital status, physical or mental disability, sexual orientation, sex or gender identity. We believe in diversity and encourage qualified individuals to apply.