Wireless Retail Manager - 1109 Markham East

OSLRS; Markham; On-site; CAD 50,000 - 70,000; Full time

Job summary

Join a dynamic team as a Wireless Retail Manager in Markham, ON, where you'll lead a talented group to deliver exceptional customer experiences. Enjoy competitive compensation, employee discounts, and benefits while contributing to one of Canada's Top 50 Best Managed Companies. If you have retail management experience and a passion for driving results, we want to hear from you!

Benefits

Competitive base salary plus commissions

Employee discounts on products

Vision, Dental, and Prescription benefits

Paid Vacation

Paid training

Career development opportunities

Recognition programs

Employee Assistance Program

Employee referral program

People and Culture Programs

Qualifications

• Experience in retail management, preferably in wireless or electronics.
• Proven ability to drive team performance and sales results.
• Strong communication and presentation skills.

Responsibilities

• Manage and develop a team to deliver best-in-class customer experiences.
• Oversee budget management, sales forecasting, and retail metrics.
• Recruit, coach, and ensure compliance with Canadian employment standards.

Skills

Retail management

Sales results

Communication

Customer service

Job description

Overview

Wireless Retail Manager | Full-Time l Markham East, ON

OSL is a dynamic, people-driven company providing outsourced sales services. We celebrate unique and energetic people that work together to deliver incredible results; great people doing great things every day! We have a hunger to succeed and never miss an opportunity to recognize and celebrate each other's milestones. We support those around us, and we’re always pushing each other to reach new heights. If you're interested in joining an award-winning team, and one of Canada's Top 50 Best Managed Companies, this is the place. Your success leads to our success, your growth leads to our growth.

Here is what we offer in this role:

• Competitive base salary plus commissions and quarterly performance bonus
• Employee discounts on products offered by our clients. (up to 50% on your wireless services)
• Great benefits that include Vision, Dental and Prescriptions, RRSP matching.
• Paid Vacation
• Paid training (Personal in-store and online LMS training)
• Career development, we take pride in being part of our employee’s growth.
• Recognition programs
• Employee Assistance Program: Free to all employees.
• Employee referral program (starting at $250 per successful referral)
• People and Culture Programs including OSL Cares and WE: Woman’s Empowerment Mission.

Here’s where you come in… Walmart Canada has partnered with OSL to operate the +350 wireless kiosk locations across Canada, and we are growing fast! As a Wireless Manager, you are key to our success. That’s why we’re looking for a results-driven, hands-on manager to manage and develop a team of talented experts to deliver best-in-class customer experiences.

Candidate Requirements:

• Retail management experience – in wireless or electronics, a definite asset
• Proven ability to drive Team, Sales Results and Service, with operational effectiveness
• Solid track record of managing budgets, forecasting sales, merchandising, and retail metrics
• Experience with recruitment, coaching, HR, and Canadian employment standards
• Strong communication and presentation skills – we’re selling communications!
• Good customer service instincts: Action to help first, eye for detail, problem solver
• Ability to work evenings and weekends
• Preferably who knows how to speak Cantonese.

Sound Like a great fit? Apply Today! OSL Careers

Notice: The previous job description was designed to indicate the general nature and level of work performed by employees in this role. It is not intended to contain or be construed as a complete inventory of all the duties, responsibilities and qualifications required of the employees assigned to this position. All offerings made do depend on type of role offered.

OSL is committed to providing an inclusive workplace that does not discriminate on the basis of race, nationality, religion, age, marital status, physical or mental disability, sexual orientation, sex or gender identity. We believe in diversity and encourage qualified individuals to apply.