Wireless Manager - 3096 Stoney Creek

OSL Retail Services Inc.; Hamilton; On-site; CAD 48,000 - 51,000; Full time

Benefits offered by this job

Discounts on client products

Vision, Dental and Prescriptions

RRSP matching

Paid vacation

Paid training

Career development

Recognition programs

Employee referral program

WE: Women’s Empowerment Mission

Job summary

OSL Retail Services Inc. is seeking a Wireless Manager for the Stoney Creek area in Ontario. You will lead a high-performing team at Walmart Canada's wireless kiosks, driving sales and delivering top-notch customer experiences across shifts.

The position requires hands-on management, budget oversight, and a focus on service excellence. It offers a base salary plus commissions, benefits, and growth opportunities within a dynamic, award-winning organization.

Qualifications

• Retail management experience in wireless or electronics.
• Proven ability to drive team, sales results and service.
• Experience with budgeting, forecasting, merchandising and retail metrics.
• Recruitment, coaching, HR, and Canadian employment standards experience.
• Strong communication and presentation skills.
• Customer service instincts: act to help, eye for detail.
• Able to work evenings and weekends.

Skills

Retail management

Sales leadership

Budgeting & forecasting

HR & recruitment

Communication

Customer service

Evening/weekend availability

Job description

Overview

Wireless Manager | 3096 Stoney Creek

OSL is a dynamic, people-driven company providing outsourced sales services. We celebrateunique and energetic people that work together to deliver incredible results; great people doing great things every day! We have a hunger to succeed and never miss an opportunity to recognize and celebrate each other's milestones. We support those around us, and we’re always pushing each other to reach new heights. If you're interested in joining an award-winning team, and one of Canada's Top 50 Best Managed Companies, this is the place. Your success leads to our success, your growth leads to our growth.

Here is what we offer in this role:

• Competitive base salary of $48,000-$51,000 per annum,plus commissions and quarterly performance bonus

• Employee discounts on products offered by our clients: Including up to 50% off your monthly Wireless services

• Great benefits that include Vision, Dental and Prescriptions, RRSP matching

• Paid Vacation

• Paid training (Personal in-store and online LMS training)

• Career development, we take pride in being part of our employee’s growth

• Recognition programs

• Employee referral program (starting at $250 per successful referral)

• People and Culture Programs including OSL Cares and WE: Woman’s Empowerment Mission

Here’s where you come in…

Walmart Canada has partnered with OSL to operate the +350 wireless kiosk locations across Canada, and we are growing fast! As aWireless Manager, you are key to our success. That’s why we’re looking for aresults-driven, hands-on manager to manage and develop a team of talented experts to deliver best-in-class customer experiences.

Candidate Requirements:

• Retail management experience – in wireless or electronics, a definite asset

• Proven ability to drive Team, Sales Results and Service, with operational effectiveness

• Solid track record of managing budgets, forecasting sales, merchandising, and retail metrics

• Experience with recruitment, coaching, HR, and Canadian employment standards

• Strong communication and presentation skills – we’re selling communications!

• Good customer service instincts: Action to help first, eye for detail, problem solver

• Ability to work evenings and weekends

Job Posting Status:

This position is for an existing vacancy within our Stoney Creek Team

Notice:

The previous job description was designed to indicate the general nature and level of work performed by employees in this role. It is not intended to contain or be construed as a complete inventory of all the duties, responsibilities and qualifications required of the employees assigned to this position.

OSL is committed to providing an inclusive workplace that does not discriminate on the basis of race, nationality, religion, age, marital status, physical or mental disability, sexual orientation, sex, or gender identity. We believe in diversity and encourage qualified individuals to apply.

As part of our recruitment process, we utilize artificial intelligence (AI)-based tools to assist with certain stages, including initial resume screening and skills-matching assessments. These tools are designed to help our hiring team identify candidates whose experience and qualifications align closely with the requirements of the role. Please note that all final hiring decisions are made by our recruitment and/or hiring manager team. If you have questions or concerns about this process, please feel free to contact us at [e-mail].