Wireless Retail Manager - 3170 Burlington North

OSL Retail Services Inc.; Burlington; On-site; CAD 45,000 - 55,000; Full time

Benefits offered by this job

Commissions & quarterly bonus

Employee discounts (50%)

Vision, Dental & Prescriptions

RRSP matching

Paid vacation

Paid training

Career development

Referral program

Job summary

OSL Retail Services Inc. is hiring a Wireless Manager for the Burlington North location. This full-time role leads a team of wireless kiosk specialists, delivering best-in-class customer experiences and achieving sales targets.

The position includes base salary of $50,000 plus commissions, quarterly bonuses, and a comprehensive benefits package. Evening and weekend work is required, with paid training and opportunities for career growth within Canada's top 50 Best Managed Companies.

Qualifications

• Retail management experience – wireless or electronics is a definite asset.
• Proven ability to drive Team, Sales Results and Service, with operational effectiveness.
• Solid track record of managing budgets, forecasting sales, merchandising, and retail metrics.
• Experience with recruitment, coaching, HR, and Canadian employment standards.
• Strong communication and presentation skills.
• Good customer service instincts: Action to help first, eye for detail, problem solver.
• Ability to work evenings and weekends.

Responsibilities

• Manage and develop a team of talented wireless kiosk experts to deliver best-in-class customer experiences.
• Drive sales results and service quality with strong operational effectiveness.
• Oversee recruitment, coaching, HR activities and adherence to Canadian employment standards.
• Lead budget management, forecasting, merchandising and retail metrics for Burlington North.

Skills

Retail management

Sales results

Budgets & forecasts

Recruitment & HR

Communication skills

Customer service

Evenings & weekends

Job description

Overview

Wireless Manager | 3170 Burlington North l FULL TIME

OSL is a dynamic, people-driven company providing outsourced sales services. We celebrateunique and energetic people that work together to deliver incredible results; great people doinggreat thingsevery day! We have a hunger to succeed and never miss an opportunity to recognize and celebrate each other's milestones. We support those around us, andwe’realways pushing each other to reach new heights. Ifyou'reinterested in joining an award-winning team, and one of Canada's Top 50 Best Managed Companies, this is the place. Your success leads to oursuccess,your growth leads to our growth.

Here is what we offer in this role:

• Competitive base salary of$50,000 plus commissions and quarterly performance bonus

• Employee discounts on products offered by our clients: Including up to 50% off your monthly Wireless services

• Great benefits that include Vision, Dental and Prescriptions, RRSP matching

• Paid Vacation

• Paid training (Personal in-store and online LMS training)

• Career development, we take pride in being part of our employee’s growth

• Recognition programs

• Employee referral program (starting at $250 per successful referral)

• People and Culture Programs including OSL Cares and WE: Woman’s Empowerment Mission

Here’swhere you come in…Walmart Canada has partnered with OSL tooperatethe +350 wireless kiosk locations across Canada, and we are growing fast!As aWireless Manager, you are key to our success.That’swhywe’relooking for aresults-driven, hands-on manager to manage and develop a team of talented experts to deliver best-in-class customer experiences.

Candidate Requirements:

• Retail management experience – in wireless or electronics, a definite asset

• Proven ability to drive Team, Sales Results and Service, with operational effectiveness

• Solidtrack recordof managing budgets, forecasting sales, merchandising, and retail metrics

• Experience with recruitment, coaching, HR, and Canadian employment standards

• Strong communicationand presentation skills –we’reselling communications!

• Good customer service instincts: Action to help first, eye for detail, problem solver

• Ability to work evenings and weekends

Job Posting Status:

This position is for an existing vacancy within our Burlington North Team

Notice:

Thepreviousjob description was designed toindicatethe general nature and level of work performed by employees in this role. It is not intended tocontainor be construed as a complete inventory of all the duties, responsibilities and qualificationsrequired ofthe employees assigned to this position.

OSL is committed to providing an inclusive workplace that does not discriminateon the basis ofrace, nationality, religion, age, marital status, physical or mental disability, sexual orientation, sex, or gender identity. We believe in diversity and encourage qualified individuals to apply.

As part of our recruitment process, weutilizeartificial intelligence (AI)-based tools toassistwith certain stages, including initial resume screening and skills-matching assessments. These tools are designed to help our hiring teamidentifycandidates whose experience and qualifications align closely with the requirements of the role. Please note that all final hiring decisions are made by our recruitment and/or hiring manager team. If you have questions or concerns about this process, please feel free to contact us at [e-mail].