Winter Ski School Program Lead

Sun Peaks Resort LLP; Sun Peaks Mountain Resort Municipality; On-site; CAD 33,000 - 39,000; Full time

Benefits offered by this job

Winter/Summer Season Lift, Trail and.

Employee and Family Assistance Program

Dining discounts

Retail discounts

Friends and family rates

Reciprocal programs with partnering sk

Seasonal incentive: $1/hour bonus

Job summary

Sun Peaks Resort LLP in British Columbia seeks a Full-Time Sports School Program Supervisor for Winter 2026/27 to coordinate guest lessons, manage staff schedules, and uphold safety standards. Certification at Level 2 or higher and RCMP VSC are required, with strong English communication and customer service skills.

The role offers an hourly wage of CAD 24.55 and requires physical presence on-site at the Sun Peaks Resort.

Qualifications

• Current, valid teaching certification in good standing with a Sports School approved national Snowsports organization, at a Level 2 or higher.
• Several seasons of demonstrated experience operating in a supervisory capacity within a professional snow sport school.
• Must successfully pass an RCMP Vulnerable Sector Check (VSC) as a bona fide occupational requirement for overseeing programs involving minors.
• Exceptional written and verbal English communication skills.

Responsibilities

• Coordinate daily guest lesson demands against active staff inventories to maximize instructor utilization while maintaining safety and quality.
• Create, manage, and audit employee daily schedules in alignment with resort policies and BC Employment Standards.
• Oversee morning line-ups and lesson assignments, ensuring punctuality and preparedness of instructors.
• Manage staff time-off and shift-coverage requests to maintain optimal labor during peaks.
• Provide daily directional feedback and support to the instructional team.
• Conduct on-the-job training audits to deliver pedagogical and customer service feedback.
• Ensure instructors use the resort’s Skill Level Selectors to match guests to terrain and progressions.
• Monitor instructor compliance with PPE guidelines and uniform rules.
• Act as the primary escalation point for guest inquiries and program dissatisfaction.

Skills

Level 2 certification

Supervisory experience

Scheduling and planning

Customer service

English communication

Tech proficiency (Office)

Tools

Microsoft Office Suite

RTP scheduling

Job description

Sun Peaks Resort LLP in British Columbia seeks a Full-Time Sports School Program Supervisor for Winter 2026/27 to coordinate guest lessons, manage staff schedules, and uphold safety standards. Certification at Level 2 or higher and RCMP VSC are required, with strong English communication and customer service skills.

The role offers an hourly wage of CAD 24.55 and requires physical presence on-site at the Sun Peaks Resort.