Winter Lift Operations Supervisor — Mountain Ops Lead

Grousemountain; North Vancouver; On-site; CAD 31,000 - 37,000; Full time

Benefits offered by this job

Free Seasonal Access Pass

Discounts at resort restaurants and in

Referral Bonus Program

Public Transit subsidies

Free/discounted lift tickets at other

Employee and Family Assistance Program

Professional training and development

Friends and family discounts

Job summary

Grouse Mountain Resort in North Vancouver is seeking a Lift Operations Supervisor for the Winter 26/27 season. You will oversee the Lift Operations team, ensuring a safe, exceptional experience for guests and staff, and you will lead by example with strong leadership skills.

This role emphasizes coaching, daily shift coordination, and adherence to safety procedures for all lift systems, with outdoor work in all weather conditions and flexible scheduling.

Qualifications

• Supervisory experience preferred, minimum 1 season winter operations experience.
• Intermediate skiing/snowboarding ability.
• Familiarity with Grouse Mountain Resort policies and procedures.
• Knowledge of detachable, fixed grip, tow and conveyor lift systems.
• Proven leadership abilities.
• Lead by example with a positive attitude.
• Ability to lift up to 40lbs.
• Ability to work outdoors in all weather.

Responsibilities

• Coaching and overseeing lift operations staff.
• Conduct lift operations meetings for each shift and arrange staff breaks.
• Assist with pre-operational checks, closing procedures, and daily lift inspections.
• Maintain adequate staffing levels for efficient lift operation.
• Coach and motivate staff to uphold high customer service standards.
• Train staff on operating and safety procedures for a fixed grip chairlift.
• Organize daily assignments to lift stations and coordinate lunches.
• Report guest comments, staff relations issues and liability concerns to the Duty Manager.
• Assist with transport and provide labor for various jobs.

Skills

Supervisory experience

Winter operations experience

Skiing/snowboarding ability

Knowledge of Grouse Mountain policies

Lift systems knowledge

Leadership abilities

Positive attitude leadership

Physical stamina (lift up to 40lbs)

Job description

Grouse Mountain Resort in North Vancouver is seeking a Lift Operations Supervisor for the Winter 26/27 season. You will oversee the Lift Operations team, ensuring a safe, exceptional experience for guests and staff, and you will lead by example with strong leadership skills.

This role emphasizes coaching, daily shift coordination, and adherence to safety procedures for all lift systems, with outdoor work in all weather conditions and flexible scheduling.