Winter Co-op 2027 - Operations Analyst

Manulife/John Hancock; Toronto; Hybrid; CAD 41,000 - 53,000; Full time

Job summary

Manulife/John Hancock in Toronto is seeking a motivated Operations Analyst Co‑op to support strategic planning, data analysis, process improvement, and automation efforts within a large‑scale operations environment. You will work on cross‑functional initiatives, gaining exposure to business strategy, GRO, and professional development for graduating students.

This hybrid role offers collaboration across multiple business lines and a focus on problem solving and continuous improvement in a

Qualifications

• Currently enrolled in a post‑secondary program (e.g. Business, Data/Analytics, Operations, or related field).
• Strong analytical and problem‑solving skills.
• Effective communication and collaboration abilities.
• Interest in operations, strategy, and transformation.
• Ability to work in a hybrid or remote team environment.

Responsibilities

• Support strategic planning and operational improvement initiatives.
• Analyze data to generate insights and inform decision‑making.
• Contribute to process mapping and automation efforts.
• Collaborate with cross‑functional teams across multiple business lines.
• Participate in professional development and networking activities.

Job description

*Please note there are specific application instructions required to be considered for this role** At Manulife John Hancock, we believe in investing in the future – starting with you.

Our Operations Analyst Co-op is your launchpad to success, offering the support, structure, and exciting opportunities you need to thrive and make your mark.

We are seeking enthusiastic co‑ops to be placed in our Toronto team, contributing to projects that align with business strategy and transformation goals. Work may include strategic planning, data analysis, process improvement, and automation support. The role is designed to build core skills in problem‑solving, communication, and continuous improvement within a large‑scale operations environment.

Position Responsibilities

• Support strategic planning and operational improvement initiatives.
• Analyze data to generate insights and inform decision‑making.
• Contribute to process mapping and automation efforts.
• Collaborate with cross‑functional teams across multiple business lines.
• Participate in professional development and networking activities.

Required Qualifications

• Currently enrolled in a post‑secondary program (e.g. Business, Data/Analytics, Operations, or related field).
• Strong analytical and problem‑solving skills.
• Effective communication and collaboration abilities.
• Interest in operations, strategy, and transformation.
• Ability to work in a hybrid or remote team environment.

When you join our team

We’ll empower you to learn and grow the career you want.

We’ll recognize and support you in a flexible environment where well‑being and inclusion are more than just words.

As part of our global team, we’ll support you in shaping the future you want to see.

As part of our program, you will gain early access to Manulife John Hancock’s premier early talent program, GRO, tailored to graduating students! This program is designed to launch your career with the support, structure, and opportunities you need to thrive.

Salary range

Salary range is expected to be between $40,950.00 CAD - $52,650.00 CAD The actual salary will vary depending on local market conditions, geography and relevant job‑related factors such as knowledge, skills, qualifications, experience, and education/training. The annual salary will be pro‑rated based on the length of the work‑term.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better.

To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals.

We are committed to fair recruitment, retention and advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy‑related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law. It is our priority to remove barriers to provide equal access to employment.

A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact [e-mail].

Working Arrangement

Hybrid We're Manulife.

And we’re on a mission to make decisions easier and lives better. Better is what drives us. It’s what inspires us to find new ways to support customers and colleagues in living longer and healthier lives. It’s the reason we’re dedicated to investing in digital innovation and industry‑leading AI, and accelerating a sustainable and economically inclusive future.

Joining us means you’ll be empowered to learn and grow your career. We’ll recognize and support you in a flexible environment where well‑being and inclusion are more than just words.

And as part of our global team, you’ll help shape the future you want to see – and discover that better can take you anywhere you want to go.

Recent awards include

2026 Gallup Exceptional Workplace Award Winner Manulife Named one of Forbes World’s Best Employers 2025 Financial Times World’s Best Employers Asia-Pacific 2026 We’ve been recognized as one of Canada’s Top 100 Employers 2026 #1 Life Insurer for AI Maturity by Evident 2026

Job Alerts

To receive our latest job opportunities directly to your inbox, create an account or sign in and navigate to the ‘Job Alerts’ section located in the top right corner of the page. From there, you can sign up to receive job alerts. Our ambition is to be the number one choice for customers. Learn more at https://www.manulife.com/.