Winter Co-op 2027 – Automation Engineer (12 months)

Manulife/John Hancock; Toronto; Hybrid; CAD 17,000 - 22,000; Full time

Benefits offered by this job

Hybrid work model

GRO early talent program

Job summary

Manulife John Hancock in Toronto, Ontario, is seeking an Automation Engineer Co-op for a 12‑month term to Jan 5, 2027–Dec 16, 2027. You will analyze processes, identify automation opportunities, and design, build, test and support automation solutions to reduce manual effort and boost productivity with stakeholders.

We seek students pursuing undergrad degrees in CS/IT/Engineering or related fields, with Power Platform, Power BI, SQL and scripting familiarity.

Qualifications

• Currently pursuing an undergraduate degree in Computer Science, Information Technology, Engineering, Business Technology Management, Data Analytics, or a related field.
• Understanding of process improvement, workflow design, business analysis or operational efficiency concepts.
• Familiarity with automation and low-code technologies such as Microsoft Power Platform, Power Automate or Power Apps.
• Basic knowledge of data analysis and reporting tools such as Excel, Power BI or SQL.
• Exposure to programming or scripting languages such as Python, JavaScript, PowerShell or similar.
• Strong analytical, problem-solving and critical thinking skills.
• Excellent written, verbal, presentation and collaboration skills.
• Ability to learn new technologies quickly and adapt in a fast-paced environment.

Responsibilities

• Analyze business and operational processes to identify inefficiencies, bottlenecks, and automation opportunities.
• Document current-state workflows and support the design of future-state automated processes.
• Collaborate with business stakeholders to gather requirements and understand operational challenges.
• Design, develop, test, and support automation solutions using approved platforms and tools.
• Build workflows, integrations, dashboards, and reporting solutions that improve productivity and business outcomes.
• Monitor solution performance and identify opportunities for optimisation and enhancement.
• Create and maintain process documentation, user guides, and technical documentation.
• Support data collection, reporting and analysis efforts to evaluate the impact of automation initiatives.
• Research emerging automation, artificial intelligence, and productivity technologies and share recommendations with the team.
• Participate in continuous improvement, operational excellence, and digital transformation initiatives across the organisation.

Skills

Power Platform

Power BI

SQL

Scripting languages

Analytical thinking

Communication

Learning agility

Education

Undergraduate degree in CS/IT/Engineering/Data Analytics/BTM

Tools

Visio

Job description

At Manulife John Hancock, we believe in investing in the future, starting with you. Our co‑op program is your launchpad to success, offering the support, structure, and exciting opportunities you need to thrive and make your mark. As an Automation Engineer Co‑op, you'll help identify opportunities to simplify, streamline, and automate business and operational processes across the organization. Working closely with business stakeholders and technology teams, you'll analyze current workflows, uncover inefficiencies, and develop automation solutions that reduce manual effort and improve productivity. Through continuous improvement and digital transformation initiatives, you'll help enable teams to spend less time on repetitive tasks and more time on high‑value work. Join a supportive team and experience a values‑first culture where your career development and well‑being are prioritised alongside your job impact. You'll gain hands‑on experience with modern automation, artificial intelligence, low‑code platforms, and process optimisation while developing practical skills in business analysis, solution design, and automation engineering.

We are currently looking for highly motivated students to join us in our Toronto, Ontario, Canada office for a 12‑month co‑op term running from January 5, 2027 through December 16, 2027. This is a hybrid position where you will be expected to work in the office on designated in‑office days.

Position Responsibilities

• Analyze business and operational processes to identify inefficiencies, bottlenecks, and automation opportunities.
• Document current‑state workflows and support the design of future‑state automated processes.
• Collaborate with business stakeholders to gather requirements and understand operational challenges.
• Design, develop, test, and support automation solutions using approved platforms and tools.
• Build workflows, integrations, dashboards, and reporting solutions that improve productivity and business outcomes.
• Monitor solution performance and identify opportunities for optimisation and enhancement.
• Create and maintain process documentation, user guides, and technical documentation.
• Support data collection, reporting and analysis efforts to evaluate the impact of automation initiatives.
• Research emerging automation, artificial intelligence, and productivity technologies and share recommendations with the team.
• Participate in continuous improvement, operational excellence, and digital transformation initiatives across the organisation.

Required Qualifications

• Currently pursuing an undergraduate degree in Computer Science, Information Technology, Engineering, Business Technology Management, Data Analytics, or a related field.
• Understanding of process improvement, workflow design, business analysis or operational efficiency concepts.
• Familiarity with automation and low‑code technologies such as Microsoft Power Platform, Power Automate or Power Apps.
• Basic knowledge of data analysis and reporting tools such as Excel, Power BI or SQL.
• Exposure to programming or scripting languages such as Python, JavaScript, PowerShell or similar.
• Strong analytical, problem‑solving and critical thinking skills.
• Excellent written, verbal, presentation and collaboration skills.
• Ability to learn new technologies quickly and adapt in a fast‑paced environment.

Preferred Qualifications

• Experience gained through academic projects, internships, hackathons, extracurricular activities or personal projects involving automation or process improvement.
• Exposure to Generative AI technologies such as Microsoft Copilot Studio, GitHub Copilot, ChatGPT or similar platforms.
• Familiarity with process mapping and workflow visualisation tools such as Visio.
• Experience creating dashboards, reports or data visualisations using Power BI or similar tools.
• Understanding of APIs, system integrations, data connectors or automation architecture concepts.
• Interest in continuous improvement, operational excellence, digital transformation and emerging technologies.

When You Join Our Team

We’ll empower you to learn and grow the career you want. We’ll recognise and support you in a flexible environment where well‑being and inclusion are more than just words. As part of our global team, we’ll support you in shaping the future you want to see. As part of our co‑op program, you will gain early access to Manulife John Hancock’s premier early talent programme, GRO, tailored to graduating students. This programme is designed to launch your career with the support, structure and opportunities you need to thrive.

Manulife is an Equal Opportunity Employer. At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programmes without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy‑related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability or any other ground protected by applicable law. It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact [e-mail]. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.