Wildlife Interpreter - Full-time or Part-time

Whitehorse Chamber; Whitehorse; Presencial; CAD 40.000 - 52.000; Jornada completa

Descripción de la vacante

The Yukon Wildlife Preserve in Whitehorse invites applications for a Wildlife Interpreter, full-time or part-time, to lead interpretive bus tours and educational programs about northern wildlife, ecology and cultures. The role requires independence, enthusiasm and a commitment to ongoing learning, with supervision from the Manager of Visitor Services.

Responsibilities include welcoming visitors, handling cash and memberships, delivering engaging tours to diverse audiences, maintaining

Formación

• Patience, attention to detail and adaptability to challenging situations.
• Ability to work independently and with a team, reliable and communicative.
• Study background in Biology/Environmental Science or related field; related work is assets.
• Ability to deliver engaging interpretive programs to diverse audiences.
• Strong customer service and problem-solving skills, with enthusiasm.

Responsabilidades

• Provide excellent customer service at the reception cabin.
• Process cash transactions, memberships and track visitor stats.
• Learn and deliver engaging interpretive tours to diverse audiences.
• Maintain inventory, display merchandise and retail operations.
• Assist with special events and visitor services initiatives.
• Light maintenance of tour vans and facilities.
• Support other departments as needed.

Conocimientos

Patience

Attention to detail

Flexibility

Independence

Teamwork

Oral communication

Problem solving

Retail operations

Educación

Biology

Environmental Science

Renewable Resource Management

Herramientas

Apple iPad

POS system

Microsoft Office

Google apps

Descripción del empleo

Wildlife Interpreter - Full-time or Part-time

Wildlife Interpreter
Applications will be reviewed on a rolling basis. All applicants will receive an update on their application within two weeks of applying.
This position is available part-time or full-time, with schedules that include 1-5 days a week of work. Please let us know how many days a week you would like to work when you apply.
Work location is the Yukon Wildlife Preserve, KM 8, Takhini Hot Springs Road, 30 km from downtown Whitehorse, Yukon.
The Wildlife Interpreter will work with visitors to the Yukon Wildlife Preserve to deliver interpretive bus tours and educational programs focused on northern wildlife, ecology and cultures. The Wildlife Interpreter must be independent, enthusiastic and committed to improving their knowledge and delivery of interpretive programs.
We are offering successful candidates the opportunity to build leadership and interpretive communication skills in outstanding landscapes. These positions are well suited to candidates studying/have studied education, interpretation, community development, social sciences, tourism and outdoor recreation, environmental science, zoology, biology or a related field.
This position will be trained and supervised by the Manager of Visitor Services.

Duties

• Providing excellent customer service to visitors at the reception cabin;
• Processing cash transactions, membership applications and tracking visitor statistics;
• Learning, personalizing and delivering engaging, interpretive tours to diverse audiences;
• Maintaining inventory/sales and display of merchandise retail goods;
• Participate in regular evaluation exercises of program design and delivery;
• Assist with delivery of special events and other visitor services initiatives;
• Maintenance duties including light cleaning and maintaining tour vans;
• Supporting other departments as opportunities/needs and interest arise;
• Other duties as assigned.

Qualifications

• Patience, attention to detail, flexibility/adaptability to challenging situations and ability to work long hours.
• Ability to work independently and as part of the team, reliable, neat and detail-orientated, good oral communication skills, excellent problem-solving abilities and common sense
• Interest, knowledge or experience in Arctic and Boreal ecology:
  • Study in the field of Biology/Environmental Science, Renewable Resource Management or a related field and previous related work experience are considered an asset
• Ability to deliver engaging, knowledge based interpretive programs to diverse audiences
• Ability to deliver excellent customer service
• Ability to work independently, effectively problem-solve and maintain enthusiasm and critical thinking with minimal supervision.
• Provide/process and maintain Retail Operations of the Gift Shop and inventory.
• Assist in delivery of special events and other visitor services initiatives.
• Strong work ethic to maintaining a clean, and safe working environment.

Located 25 minutes north of Whitehorse and open year-round, the YWP provides visitors interpreted bus tours or self-guide walk/ski/bike to view 10+ species of Yukon wildlife in large natural habitats. Our facility includes the Wildlife Research and Rehabilitation Center where injured wild animals are cared for by specialists who work to release healthy, capable animals back into the wild. A preserve is an enclosed area of wilderness left largely untouched, where the animals native to the are protected, cared for, and free to roam their natural habitats. This allows people to safely and respectfully get close to the wildlife, to learn about them and grow in their understanding and appreciation.

Please tell us if you have any of the following assets:

• Ability to speak French;
• Other language proficiencies;
• Cash handling experience and use of a POS (point of sale) system is an asset;
  • Familiarity with Apple Ipad systems an asset.
• Familiarity with Microsoft suite and Google apps.
• Standard First Aid/CPR-C Certificate;
• Ability to pass a Criminal Record Check
• Ability to obtain Class 4 Yukon Driver’s License
• Legally entitled to work in Canada

Conditions of Employment & Technical Requirements

• Standard First Aid/CPR-C Certificate;
• Ability to pass a Criminal Record Check
• Ability to obtain Class 4 Yukon Driver’s License
• Legally entitled to work in Canada

Moving to Whitehorse:

• Moving costs and accommodation are not provided by Yukon Wildlife Preserve. If you are moving to Whitehorse for the purposes of work you may be eligible to claim a moving expenses tax credit .

Customer Service,Environmental & Natural Resources,Recreation & Tourism