WFH Customer Service - Full time or Part time ($19.79 per hour)

TSC; Thompson; Remote; CAD 30,000 - 60,000; Full time

Job summary

Today's Shopping Choice is looking for dedicated English Sales and Service Associates to work from home. This role involves providing exceptional customer service, problem-solving, and balancing business and customer needs. Successful candidates will enjoy flexible hours and can earn $19.79 CAD per hour.

Benefits

Paid training

Build your own schedule with flexible hours

No maximum limit of hours per week based on availability

Qualifications

• No customer service or sales experience required.
• Must work a minimum of 20 hours per week.

Responsibilities

• Respond to customer inquiries via email and phone.
• Investigate order concerns and find solutions.
• Update information and reports.

Skills

Problem-solving skills

Patience

Attentiveness

Clear communication

Persuasion skills

Product knowledge

Positive language

Reading customers

Closing ability

Job description

Today's Shopping Choice is seeking dedicated, experienced English Sales and Service Associates to work from home. The English Sales and Service gig involves responding to and providing best-in-class customer service to inquiries received from retailers and customers via email and phone.

You will investigate order concerns, find solutions that balance the needs of the business and customers, and update information and reports. The successful candidate must adhere to metrics such as:

• Average handle time, productivity, and quality
• Maintaining a positive brand image for Today's Shopping Choice products during customer interactions

Benefits

• Earn $19.79 CAD per hour¹
• This gig is performed from the comfort of your own home
• Build your own schedule with flexible hours from 7:00 am to 2:00 am EST, 7 days a week²
• Paid training³
• No maximum limit of hours you can work per week (based on availability)

Requirements

• No customer service or sales experience required
• The position requires problem-solving skills, patience, attentiveness, clear communication, persuasion skills, positive language, product knowledge, reading customers, and closing ability
• Pass the background check
• Must work a minimum of 20 hours per week