West Park Healthcare - Full-Time Security Team Lead

CareerArc; Toronto; On-site; CAD 1,000; Full time

Job summary

An established industry player is seeking a Security Team Lead to provide leadership and enhance the safety of the community. This role requires exceptional customer service skills and the ability to manage a team effectively. You will be responsible for ensuring compliance with security policies and procedures while fostering a positive work environment. With extensive paid training and opportunities for growth, this position is perfect for someone passionate about security and community service. Join a company that values respect, inclusion, and diversity while making a meaningful impact in your area.

Benefits

Extensive Paid Industry Training

Employer Paid Benefits

Opportunities for Growth & Advancement

Qualifications

• 1+ year of security experience in a team lead role preferred.
• Post-secondary education in a law enforcement/security program is preferred.

Responsibilities

• Provides leadership and ongoing coaching to security staff.
• Ensures adherence to security policies and procedures.
• Documents and investigates security incidents and complaints.

Skills

Customer Service Skills

Leadership

Communication Skills

Problem Solving

Punctuality and Reliability

Education

Post-secondary education in law enforcement/security

Police Foundation Diploma

Tools

First Aid & CPR Level C

Valid Ontario Security License

Job description

Overview

Paladin Security: Making the World a Safer and Friendlier Place because we CARE!
Do you have superior customer service skills and a passion for helping people? Are you able to think quickly on your feet and defuse difficult situations? Your track record of handling a great deal of responsibility combined with your varied life experience and enthusiasm for a job well done make you an ideal candidate for our team! The Paladin Difference starts with our officers; we're the best because we hire the best. We believe in promoting from within, respecting people and their differences, providing high quality service and always having fun! If you think you have what it takes to join our team, we want to meet you!

Job Skills / Requirements

Position: Security Team Lead
Site: University Health Network - West Park - 170 Emmett Ave, York
City: York ON. - 170 Emmett Ave, York
Averaging Agreement: Overtime is Averaging Agreement (AA) after 88 hours
Status: Full-Time
Hours: Continental Nights (1800-0600 hrs.)
Pay Rate: $21.59
Posting Date: April 21, 2025
Internal Expiry: April 28, 2025
External Expiry: May 5, 2025

Are you interested in starting a career in a fast-paced and growing industry? As a provider of security services to clients with complex security needs, Paladin Security Group is offering an exciting career opportunity for you to give back to your community, while developing skills for future careers. Our training programs are also a leader in the security industry, and they will help prepare you for advancements, as well as build your resume for a potential career in law enforcement.

Essential Job Functions:

• Provides leadership, direction, and ongoing coaching and training.
• Ensures all standing orders and scheduled daily activities are carried out as required for each shift.
• Ensures site staff adhere to all Paladin Security and hospital security policies and procedures.
• Plans and implements shift work schedules.
• Ensures all Security Guards have received the mandatory training.
• Motivates staff and issues commendations.
• Disciplines staff when necessary and ensures proper documentation is passed onto head office.
• Attendance Management
• Performs security audits.
• Documents and investigates security incidents and complaints.
• Communicates any concerns/issues with Client Service Manager

Requirements:

• At least one year of security experience in a team lead role preferred
• Post-secondary education in a law enforcement/security program from a recognized college is preferred
• Working knowledge of the Trespass to Property Act and Mental Health Act
• Superior written and verbal communication skills
• Demonstrated punctuality and reliability, tact, and diplomacy.
• International Association of Healthcare Security Services (IAHSS) certificate would be an asset
• Valid Ontario Security License
• Immunization Record including MMR, Varicella, and 2 TB tests
• First Aid & CPR Level C
• Vaccination Status

Highlights:

• Extensive Paid Industry Training
• Employer Paid Benefits
• Opportunities for Growth & Advancement

Certification Requirements (All)
Police Foundation Diploma
Minimum of 2 years security experience
Do you have 1-2 years of security Team Lead or Supervisor experience?
Immunization Record for Measles, Mumps, Rubella and Varicella and two step TB skin test
COVID Double Vaccinated
Proof of immunizations for TB, MMR, Varicella?
A Valid Ontario Security Guard Licence
Standard First Aid, CPR Level C

Additional Information / Benefits

Paladin Security has a diverse workforce. We believe in and are committed to a workplace culture of respect, inclusion, and diversity. Paladin Security is committed to providing accommodations for people with disabilities through the interview process and while employed. If you require an accommodation during the interview process, please let us know and we will work with you to meet your needs.

We thank all applicants for their interest; however, only those applicants that are short listed will be contacted for an interview.

Screening Requirements: Criminal Background Check