Wellness Team Leader (Vitamins)

Nature's Fare Markets; Kamloops; On-site; CAD 31,000 - 33,000; Full time

Benefits offered by this job

Competitive wages

Health spending account

Store discount

Education allowance

Free swag

Team camaraderie

Job summary

Nature's Fare Markets in Kamloops is seeking a Wellness Team Leader for the Vitamins & Beauty department. You will work alongside the Wellness Manager to ensure the department looks its best, stays stocked, and runs profitably while delivering outstanding customer service.

The role requires strong leadership, excellent communication, and a passion for organic foods. You will manage shifts, support inventory, training, and collaborate with the Store Manager to create a positive, energetic team

Qualifications

• Strong leadership abilities
• Excellent communication skills
• Outstanding customer service skills and ability to set service standards in Vitamins department
• Eye for merchandising and inventory management
• High energy for fast-paced environment

Responsibilities

• Set an example for department staff with exemplary customer service and work ethic
• Maintain department cleanliness, stocked shelves, and product facing
• Monitor department sales and employ tactics to increase sales
• Merchandize department for compelling layouts to promote sales
• Ensure staff training using Nature’s Fare Markets materials and training outline
• Demonstrate leadership through delegation and coaching
• Foster open communication among department members

Skills

Leadership

Communication

Customer service

Merchandising

Inventory

Job description

The successful candidates can expect to be scheduled 32-40 hours/weekincluding AM/PM, week day and weekend shifts.

Regular Store Hours:

Mon – Sat 8:00am – 8:00pm
Sun 9:00am – 7:00pm

WELLNESS TEAM LEADER (VITAMINS & BEAUTY)

The Opportunity:

Alongside the WellnessManager you will be responsible for the overall appearance, efficiency, and profitability of the wellness area. This includes ensuring a clean and well stocked department, maintaining stock levels and placing orders that represent the department’s needs, and working with the Corporate Purchaser to ensure that all deals, specials, and other incentives are taken advantage of. In the absence of the WellnessManager, you will manage all aspects of the department as outlined with the support of the Store Manager and wellness team members.

Perks:

• Competitive wages starting at $22.50 - 24.00/hr with consideration of experience and education
• Health Spending Account (dental, vision, naturopathic practices + more) (starting at 24+ hours per week)
• Up to 25% store discount
• Education allowance
• Free swag (products, food, clothing + more)
• Share in some laughs, air high-fives, and fun each day

What We Are Looking For:

• A passion for organic food and natural medicine and love of the retail and grocery industry
• Strong, effective leadership abilities
• Excellent communication skills
• Outstanding interpersonal and customer service skills and the ability to set the standards for customer service in the Vitamins department
• Strong problem solving, and decision-making skills
• An eye for merchandising and the ability to assist in managing inventory
• High energy with the ability to work in a fast-paced environment
• Ability and desire to lead by example and create a positive, supportive working environment
• Desire to support the Wellness Department Manager by actively working to meet the needs of our customers

Responsibilities:

• Set an example for all other department staff members by showing exemplary customer service, strong work ethic, and dedication to the industry
• Maintain department cleanliness at all times, ensuring that shelves are clean, well-stocked, and faced
• Monitor department sales and employ tactics like encouraging selling, creating engaging displays, using in store sales, etc. to increase sales
• Merchandize the department in a way that promote sales and creates a visibly appealing layout
• Make certain that all department staff are trained using Nature’s Fare Markets training material and according to the schedule set out in the training outline
• Effectively demonstrate leadership skills in the forms of delegating and coaching
• Uphold excellent communication skills and encourage open communication between all department members

Experience/Education Requirements:

• Minimum 3-5 years retail sales experience in a wellness related role
• Passion for natural wellness
• Education in related field is an asset
• Previous team lead experience is an asset

Put your passion into work that matters with a growing, BC-based company committed to be a better company for our customers, our employees, and the planet. We’ll surround you with a great team and a supportive learning environment where you can grow and thrive.