Weekend Receptionist (Part-Time)

Hartwell Therapy; Vancouver; Hybrid; CAD 26,000 - 28,000; Part time

Job summary

Hartwell Therapy is seeking a friendly, organized Front Desk Receptionist for weekend shifts at our Main Street location in Vancouver. The role focuses on welcoming patients, scheduling, and supporting clinic operations.

Flexibility to cover occasional shifts at other Hartwell locations may be required. The ideal candidate will have strong communication skills, experience with phone-based bookings, and a patient-friendly demeanor in a fast-paced healthcare setting.

Qualifications

• Excellent communication with patients in person and over the phone.
• Skilled at booking appointments by phone.
• Available to work both Saturdays and Sundays.
• Healthcare or clinic reception experience is an asset.
• Able to speak an additional language is an asset.

Responsibilities

• Greet patients and manage the front desk.
• Answer phones and book appointments.
• Manage appointment changes and cancellations.
• Process payments.
• Communicate with therapists and patients.
• Complete clinic laundry and restocking linens.

Skills

Communication

Booking appointments

Friendly

Organized

Reliable

Team player

Jane App

Tools

Jane App

Job description

Location

• Occasional coverage shifts at SW Marine Drive and E. 39th Avenue

Are you friendly, organized, dependable, and great with people? Do you enjoy creating a welcoming experience for patients while keeping things running smoothly behind the scenes?

Hartwell Therapy & Wellness is looking for a Part-Time Weekend Receptionist to join our team at our Main Street location.

We are a women-owned, local Vancouver business with multiple locations, proudly serving the Sunset community and surrounding neighbourhoods.

Your Schedule

• Saturday: 8:45 AM – 4:45 PM
• Sunday: 8:45 AM – 3:45 PM
• Starting wage: $19/hour
• After successful probation: $20/hour

There is potential for this position to grow into a Full-Time position with Company Extended Health Benefits and a Health Spending Account (HSA) plan.

Occasional coverage shifts may also be available at our SW Marine Drive and E. 39th Avenue locations. Flexibility to cover last-minute shifts is an asset.

What We’re Looking For

The ideal candidate is someone who is:

• Excellent at communicating with patients in person and over the telephone
• Confident and skilled at booking appointments by phone
• Friendly, professional, and welcoming
• Organized and able to multitask in a busy environment
• Reliable, punctual, and dependable
• Comfortable working independently
• Available to work both Saturdays and Sundays
• Flexible and willing to occasionally cover last-minute shifts
• Experienced with Jane App — an asset
• Able to speak an additional language — an asset
• Previous healthcare or clinic reception experience — an asset

The Role

Along with reception and administrative duties, you will help keep our clinic running smoothly by:

• Greeting patients and managing the front desk
• Answering phones and booking appointments
• Managing appointment changes and cancellations
• Processing payments
• Communicating with therapists and patients
• Completing clinic laundry and restocking linens
• Maintaining cleanliness and organization throughout the clinic
• Keeping treatment rooms and common areas clean and welcoming
• Restocking supplies
• Assisting with opening and closing duties

Why Hartwell?

We’re a local, women-owned business that values our team and our connection to the community. You’ll be joining a supportive multidisciplinary healthcare environment where your role makes a real difference in the patient experience.

We’d love to hear from you! All applications are kept confidential.