Website Coordinator

Save the Children Canada; Toronto; Hybrid; CAD 56,000 - 72,000; Full time

Benefits offered by this job

Hybrid workplace

3 weeks of annual paid vacation

End of year office closure (SAVE Days)

5 paid personal days

1 paid float day

10 paid sick leave days

Parental leave top-up

Employer contributions to group/pfi n

Learning and development opportunities

Headspace membership

Job summary

Save the Children Canada is seeking a Website Coordinator to manage and optimize the organization's website, ensuring accurate, accessible, and engaging content aligned with our brand. You will work with brand, communications, fundraising, IT, operations, and external vendors to deliver an exceptional user experience and support digital campaigns.

The role requires a Bachelor’s or diploma in Marketing, Communications, Digital Media, Web Development, or a related field, plus 1–3 years of CMS

Qualifications

• Bachelor's degree or diploma in Marketing, Communications, Digital Media, Web Development, or a related field.
• 1–3 years of experience managing websites or digital content.
• Experience with CMS platforms (WordPress, Drupal, AEM).
• Experience using web analytics platforms (Google Analytics).
• Knowledge of SEO, accessibility standards (WCAG), and user experience principles.
• Excellent communication and teamwork abilities across diverse audiences.

Responsibilities

• Manage and maintain Save the Children's website for day-to-day content updates.
• Create, edit, format, and publish web pages and multimedia content.
• Ensure content accuracy, brand alignment, and regular content audits.
• Collaborate with brand, communications, fundraising, IT, and vendors to improve UX.
• Monitor analytics, support CRO initiatives, and implement SEO best practices.
• Ensure accessibility standards and optimized navigation and content structure.

Skills

Marketing communications

Project management

Teamwork

Analytical thinking

Stakeholder collaboration

Education

Bachelor's degree or diploma in Marketing, Communications, Digital Media, Web Development, or related field

Tools

WordPress

Drupal

Adobe Experience Manager

Google Analytics

Job description

(This position is covered under CUPE Bargaining Unit)

Save the Children believes every child has the right to a future. In Canada and around the world, we do whatever it takes – every day and in times of crisis – to support children to fulfill their rights to a healthy start in life, the opportunity to learn, and protection from harm. With over 100 years of experience, Save the Children is the world’s first and leading independent children’s organization – transforming lives and the future we share.

Save the Children Canada is a hybrid workplace based in Toronto Ontario Canada. This recruitment is open to all applicants residing in Ontario.

The Impact You Will Make

Reporting to the Manager, Web and Digital Optimization, the Website Coordinator is responsible for the day-to-day management, maintenance, and optimization of the Save the Children's website. This role ensures content is accurate, accessible, engaging, and aligned with organizational goals. The Website Coordinator works closely with brand, communications, fundraising, IT, operations, and external vendors to deliver an exceptional user experience, support digital campaigns, and continuously improve website performance.

Responsibilities Include (but Are Not Limited To)

Website Content Management

• Maintain and update website content using a Content Management System (CMS).
• Create, edit, format, and publish web pages, landing pages, and multimedia content.
• Ensure website content is accurate, current, and aligned with brand standards.
• Coordinate content production, reviews and approvals with internal key contacts.
• Conduct regular audits to identify outdated, broken, or duplicate content.

Website Optimization & User Experience

• Monitor website performance and user behavior using analytics tools.
• Support conversion rate optimization (CRO) initiatives through A/B testing and user experience improvements.
• Implement SEO best practices, including metadata, keyword optimization, internal linking, and content structure.
• Recommend improvements to navigation, page layouts, and content organization to enhance usability and engagement.
• Ensure websites meet accessibility standards and best practices.

Qualifications Include (but Are Not Limited To)

• Bachelor's degree or diploma in Marketing, Communications, Digital Media, Web
• Development, or a related field.
• 1-3 years of experience managing websites or digital content.
• Experience in International Development, Non-Governmental Organization (NGO/INGO), or other not-for-profit sectors is preferred.
• Experience working with Content Management Systems (e.g., WordPress, Drupal, Adobe Experience Manager).
• Experience using web analytics platforms such as Google Analytics.
• Knowledge of SEO, accessibility standards (WCAG), and user experience principles.
• Advanced communication, interpersonal, and teamwork skills for diverse audiences to build strong working relationships across cultural and organizational settings, both internally and externally. French/Spanish/Arabic language skills is an asset.
• Demonstrated project management experience for task execution of assigned objectives supported by proficiency with MS Office tools and relevant technologies. Ability to work under pressure within tight timelines to achieve SCC objectives.
• Displays analytical and problem-solving skills to support initiatives with demonstrated adaptability to support change management for successful task implementation.
• Applies judgment and make sound decisions that are accountable, justifiable, and in adherence to policies and procedures.
• Considers organizational strategy and thinks creatively to support innovative initiatives and collaborations that deliver benefits for the children and families we serve.
• Ability to occasionally travel locally, nationally and internationally (less than 10%) as required.

What We Offer

The salary range for this position is union pay band 4 between$55,581.56 to $71,985.83 CAD depending on skills and experience. In addition to this, our employees will have the following package of additional benefits:

• Comprehensive benefits package for you and your dependents available three months after employment start date.Coordinated benefits for your partner paid by Save the Children Canada.
• Hybrid workplace including opportunities to work remotely and flexible work hours to support employee wellbeing and work life balance.
• 3 weeks of annual paid vacation.
• In addition to annual leave, we offer an end of year office closure December 25 - January 1 (SAVE Days) so we can all recharge simultaneously.
• 5 paid personal days.
• 1 paid float day.
• 10 paid sick leave days.
• Parental leave top-up.
• Employer contributions to group pension plan. Access to help save for a first home through the pension provider.
• Learning and development opportunities and specialized training including professional development time.
• Confidential Employee Assistance Program services available to you and your dependents from your first day of employment.
• Organization-wide membership access to Headspace.

SCC is committed to working with the necessary parties to make accessibility for all a reality. If you require an accommodation during any stage of the recruitment or employment process, please notify People & Culture at [e-mail]

Please Note: This job opportunity is to fill an existing vacancy.

This recruitment process may involve the use of AI-enabled or automated tools within ADP Workforce Now to help manage job postings and application workflows. These tools may assist with tasks such as organizing applicant information, identifying potential matches based on job-related qualifications, or supporting communication and scheduling.

All hiring decisions are made by our People & Culture team and hiring managers. No automated tool makes final decisions about your candidacy. If at any point you have questions about how your information is used, please contact our team at [e-mail]