Web Publisher

Export Development Canada | Exportation et développement Canada; Toronto; Hybrid; CAD 63,000 - 86,000; Full time

Job summary

Join a leading organization as a Web Publisher, where you'll manage and publish content on EDC.ca, ensuring quality and accessibility. Collaborate with a talented team to enhance user experience and support Canadian businesses in global markets. Enjoy a hybrid work environment and a comprehensive benefits package.

Benefits

Flexible benefits

Defined Contribution Pension Plan

Competitive vacation program

Comprehensive wellness programs

Professional Development

Qualifications

• Minimum 2 years hands-on experience with Content Management Systems.
• Strong understanding of metadata management and tagging strategies.

Responsibilities

• Publish content in Adobe Experience Manager ensuring consistency and quality.
• Maintain and update existing content for accuracy and relevance.
• Coordinate with developers to troubleshoot technical issues.

Skills

Attention to Detail

Organizational Skills

Bilingualism

Education

Undergrad degree in Marketing

Tools

Adobe Experience Manager

Digital Asset Manager

Job description

Join to apply for the Web Publisher role at Export Development Canada | Exportation et développement Canada

Join to apply for the Web Publisher role at Export Development Canada | Exportation et développement Canada

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Join the EDC Team!

At EDC, we support Canadian businesses to succeed globally. We provide the financial tools and expertise they need to explore new markets, reduce risks, all towards the goal of making Canada and the world better through trade.

Application deadline: May 23, 2025

Join the EDC Team!

At EDC, we support Canadian businesses to succeed globally. We provide the financial tools and expertise they need to explore new markets, reduce risks, all towards the goal of making Canada and the world better through trade.

Position: Web Publisher

Employment Type: Permanent

Compensation Details

• Marketing Generalist 15 : Salaries typically range from $63,894 to $85,194 annually, based on qualifications and experiences, plus a performance-based incentive.
  
  

Location:

• Export Development Canada operates in a hybrid work environment, currently requiring employees to work in the office 2 days per week. (subject to change)
• This role can be performed from EDC’s headquarters in Ottawa or from one of our Community Hubs located in Toronto or Montreal.
• Relocation assistance is available for candidates who meet the eligibility criteria.
  
  

About EDC

At Export Development Canada (EDC), we empower Canadian businesses to succeed globally. As a financial Crown corporation, we offer innovative financial solutions and expert insights to help businesses explore new markets, mitigate risks, and achieve growth.

Why Join EDC?

• Collaborate with a diverse, experienced team – Work alongside talented professionals who bring a wealth of knowledge and expertise to drive success.
• Thrive in a supportive, teamwork-driven environment – Flourish in a workplace where collaboration and mutual support are paramount.
• Impact global communities through sustainable growth in emerging markets – Make a meaningful difference by fostering sustainable development in key regions around the world.
• Recognized as one of Canada’s Top 100 Employers, Best Diversity Employers, and a Top 100 Family-Friendly Employers – Join a company that is celebrated for its commitment to excellence, diversity, and work-life balance.
• Enjoy a comprehensive Total Rewards package:
• Flexible benefits – Our program lets you choose coverage that suits your unique needs, including Medical, Dental, Life, and more. Plus, we offer additional Flex credits to tailor your plan even further.
• Defined Contribution Pension Plan – Secure your future with our generous matching program that helps you save for retirement.
• Competitive vacation program – Enjoy a work-life balance with our competitive vacation program, starting with 4 weeks of vacation and 2 floater days each year for permanent employees.
• Comprehensive wellness programs – Stay healthy and happy with access to wellness initiatives, mental health support, and fitness programs.
• Professional Development – Advance your career with our support for growth and development through conferences, language training, and educational opportunities.
  

Team Overview

As a Web Content Publisher, you are an integral part of a cross-functional team of strategists, writers, designers and developers that jointly creates world-class digital experiences. Reporting to the Director of Web Experience, you will be a key member of the Web Experience Team that transforms our website, EDC.ca, into an experience that guides Canadian businesses pursuing international opportunities to the right support at EDC.

You thrive in the details, and with your keen eye, you will be responsible for publishing content onto EDC.ca ensuring consistency, accuracy, accessibility, and quality. You will use your strong organization skills to efficiently manage digital assets, taxonomy, and tagging within the CMS. As a key link in the content supply chain, you maintain the content lifecycle and uphold governance to serve timely and relevant content to Canadian businesses.

What You Will Be Doing

Content Publishing & Management

• Publish content in our content management system, Adobe Experience Manager (AEM) including authoring, publishing and updating pages using predefined AEM templates and components while maintaining user interface consistency
• Managing assets within the Digital Asset Manager (DAM), ensuring content hierarchies, taxonomy, metadata, and tagging are properly structured
• Compliance with digital accessibility standards including WCAG guidelines for content elements such as layout, text, tables, images, and interactive elements
• Creating and updating authoring guide documentation for each component
  
  

Content Lifecycle Management

• Maintain and update existing content, ensuring accuracy, relevance, and timeliness while ensuring SEO performance.
• Archiving obsolete content following organizational policies and ensuring historical records remain accessible when needed.
• On ad hoc basis - conduct reviews and audits of website content to ensure it meets quality standards and is free of errors.
  
  

Development and Design Collaboration

• Coordinating with developers to design and troubleshoot technical issues related to templates, components, and accessibility compliance.
• Advising on component flexibilities to align authoring capabilities with business needs while ensuring accessibility considerations.
  
  

Governance and Process Improvement

• Contribute to the development and maintenance of content governance guidelines
• Provide training and support to distributed publishers by working with content contributors, ensuring proper governance, consistency, and best practices across teams
• Staying updated on web publishing trends, accessibility standards, metadata management, taxonomy best practices, and digital marketing strategies.
• Innovating and evolving the content management model for greater effectiveness and efficiency
  
  

What We Are Looking For

• Strong attention to detail and excellent organizational skills
• Minimum 2 years hands-on experience with Content Management Systems such as Adobe Experience Manager
• Strong understanding of metadata management, tagging strategies, and taxonomy structuring for SEO and content categorization.
• Knowledge of accessibility standards such as WCAG, accessible markup, content accessibility standards and best practices
• Knowledge of HTML, CSS, and usability best practices
• Undergrad degree in Marketing, Communication, Interactive Media or similar
  
  

What Will Make You Stand Out

• Bilingualism in both official languages (English & French)
• Experience with Adobe Experience Manager (AEM) and CMS management.
• Experience troubleshooting technical issues with templates, components, and accessibility-related challenges.
• Experience in content lifecycle management, including content audits, evergreening strategies, and archival best practices.
• Familiarity with SEO principles, digital accessibility compliance, and mobile-first content strategies.
• Experience managing distributed publishing workflows with multiple contributors
• Excellent collaboration and communication skills to work with developers, stakeholders, and content teams.
  
  

Eligibility

• Eligibility: EDC is committed to Fair Employment Practices and preference will be given to a candidate who is able to work legally in Canada at the time of application (Canadian Citizens or Permanent Residents). Candidates must meet the requisite government security screening requirements. The position is open to those who meet all of the essential requirements stated above and whose applications are received by the closing date.
  
  

This position is open to individuals who meet all the essential criteria outlined above and submit their applications by the closing date. Ready to make a difference? This is your chance to join a dynamic, growing team and leave your mark on our organization, development finance, and the world.

Apply today!

Want to learn more about EDC? Check our website here https://www.edc.ca

EDC's Commitment to Employment Equity

Export Development Canada (EDC) is dedicated to fostering employment equity and building a diverse workforce. We are committed to creating a safe and inclusive environment that respects people from all cultures, backgrounds, and abilities. At EDC, we nurture a culture of inclusion and belonging where everyone has equal opportunity to grow, develop, succeed, and be their truest selves.

We actively encourage applications from women, Indigenous peoples, visible minorities, persons with disabilities, and members of the 2SLGBTQI+ community.

Should you require any accommodation during the recruitment and selection process, please let our Recruitment team know

Your application must clearly demonstrate how you meet all the requirements. We thank all applicants' interest in a career at EDC; however, only those selected for an interview will be contacted. Please note that a pool of qualified candidates may be established and may be used to staff similar positions at this level at EDC.

Posting Date

May 11, 2025, 2:17:45 PM

Primary Location:

Ontario-Ottawa

Job Type

Permanent

Schedule

Full-time

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Marketing, Public Relations, and Writing/Editing

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