Water Treatment Technician

Enercare Inc.; Toronto; On-site; CAD 31,000 - 45,000; Full time

Job summary

Enercare Inc. is hiring a Water Treatment Technician for our Plumbing and Duct Cleaning team in the East region. You will perform diagnostics, install and service water treatment equipment, and provide exceptional customer service on a daily basis.

The role requires a valid driver’s license, ability to lift heavy equipment, and a reliable, safety‑minded approach. Union position with a 40‑hour workweek and rotating shifts.

Qualifications

• Must have a valid driving license with a clean driver’s abstract.
• Excellent communication skills to deal with customers, both written and verbal.
• Must be able to work shifts.
• Physically able to perform heavy lifting.
• Good mechanical aptitude and able to operate all necessary tools.
• Must be able to work with minimal supervision, results oriented.
• Demonstrated commitment to customer-focused service.
• Must be able to install various water treatment equipment.
• Must be able to diagnose service water treatment equipment.
• Must be able to install equipment alone with minimal supervision.
• Must be able to service various other equipment in the water treatment field.
• Must be able to complete plumbing related service work.

Responsibilities

• Deliver superior customer service leading to customer delight.
• Complete diagnostics and repair work to company standards and our value proposition.
• Ensure tools and equipment are in good and safe working order.
• Keep the vehicle clean and stocked with materials for daily calls.
• Respond to plumbing calls including protection-plan customers and chargeable service.
• Work safely at all times.

Skills

Driver's license

Communication skills

Shift work

Heavy lifting

Mechanical aptitude

Independent worker

Customer service

Water treatment install

Water treatment diagnostics

Equipment service

Plumbing service work

Job description

Enercare Inc. is one of Canada’s largest home and commercial services companies servicing over one million customers across Ontario, Manitoba, Saskatchewan, Alberta, British Columbia, Quebec and New Brunswick. Enercare is the Experts at Home, operating under several brands including Enercare, HydroSolution, and Pioneer Plumbing & Heating.

A proudly Canadian-owned company, we are the Experts at what we do and deeply care about our customers. We value a diverse, collaborative culture, and take pride in our commitment to health and safety, and knowing our work serves and supports our communities every day. No matter your role, we invest in making sure you have opportunities to grow, learn, and become the Expert you want to be.

If you are ready to become one of our Experts, we would love to hear from you.

Job Title: Water Treatment Technician

Reporting To: Field Manager

Department: Plumbing and Duct Cleaning

Rate of Pay: $27.58 - as per the Collective Agreement

File Number: 3347

Location: Regional - East

Hours of Work: 40 hours per week - Rotational

Responsibilities

• Responsible and accountable for the delivery of superior customer service leading to customer delight.
• Responsible for completing in an effective and efficient manner all diagnostics and repair work to company standards and in keeping with our value proposition.
• Responsible for assuring all tools and equipment used are in good and safe working order.
• Responsible for keeping vehicle clean and neat both inside and out in keeping with the company's professional image. Responsible for keeping vehicle stocked with all material necessary to perform daily completion of plumbing calls.
• This position will respond to plumbing calls which will include customers covered under the plumbing and drains protection plan, and those who require our service on a chargeable basis. Daily workload will also include service requests on electric water heaters. All work performed will be completed in a professional and customer focused manner.
• Accountable to work in a safe manner at all times.

Qualifications

• Must have valid driving license with clean driver's abstract.
• Must have excellent communication skills to deal with customers, both written and verbal
• Must be able to work shifts.
• Physically able to perform heavy lifting.
• Good mechanical aptitude, able to operate all necessary tools and equipment.
• Must be able to work with minimal supervision, results oriented, and achieving high levels of individual and team performance.
• Demonstrated commitment to the delivery of customer focused service.
• Must be able to install various water treatment equipment
• Must be able to diagnose service water treatment equipment
• Must be able to install equipment alone with minimal supervision.
• Must be able to service various other equipment in the water treatment field
• Must be able to complete plumbing related service work (plumbing work may be required during down days)

This position applies to UNIFOR Local 975.

Enercare is an equal opportunity employer. We are committed to equal employment opportunity regardless of race, colour, ancestry, national origin, religion, sex, age, sexual orientation, gender identity, citizenship, marital status, disability, pregnancy, military status, protected veteran status or other characteristics protected by applicable law. Enercare’s recruitment process includes accommodation for applicants with disabilities in accordance with applicable provincial accessibility laws and regulations. All accommodations will take in account the applicant’s accessibility needs due to disability and are available upon request.

Our company leverages artificial intelligence (AI) tools as part of the candidate screening process to help review applications efficiently and fairly. These tools may assist in evaluating qualifications against job requirements. All decisions regarding hiring are ultimately made by our recruitment team. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise.